Atomic Network - Notice history

Fibre Network Status: 🐙 Octotel, 🐸 Frogfoot (updates on X), and 🐰 Vumatel

💬 Chat experiencing partial outage

🐙 Octotel Fibre - Operational

99.54% uptime
May 2025 · 99.78%Jun · 98.84%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

🐸 Frogfoot Fibre - Operational

97.88% uptime
May 2025 · 98.04%Jun · 97.62%Jul · 98.04%

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May 2025
Jun 2025
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🐰 Vumatel Fibre - Operational

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

🦎 Openserve Fibre - Operational

99.86% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 99.60%

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May 2025
Jun 2025
Jul 2025

🚀 Atomic Network - Operational

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025
Partial outage

💬 Chat - Partial outage

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

📞 Phones - Operational

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

🧭 Website - Operational

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

📬 Email & Ticket System - Operational

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Notice history

View current status

Jul 2025

JUL31
Octotel - Cape Town - Backhaul Maintenance
CompletedMaintenance2 hours
  • Planned
    31 July 2025 at 1:00 AMUTC
    Planned
    31 July 2025 at 1:00 AMUTC

    Octotel will be performing backhaul maintenance on the Sea Point, Greenpoint, Vredehoek, Ruyterwacht, Blouberg, Melkbos, Kensington, East CBD and Bree nodes. Customers may experience disruptions in service.

Alert - Frogfoot - Parklands
ResolvedPartial outage2 hours 30 minutes
  • Update
    UTC
    Update

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating. More updates to follow.

JUL29
Octotel - Mutual Heights - Route Maintenance
CompletedMaintenance5 hours
  • Planned
    29 July 2025 at 10:00 PMUTC
    Planned
    29 July 2025 at 10:00 PMUTC

    Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Mutual Heights Node. Customers may experience disruptions in service.

JUL29
Octotel - Blouberg, Kensington, Melkbos - Route Maintenance
CompletedMaintenance1 hour
  • Planned
    29 July 2025 at 2:00 AMUTC
    Planned
    29 July 2025 at 2:00 AMUTC

    Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Blouberg, Kensinton and Melkbos nodes. Customers may experience disruptions in service.

JUL24
Vumatel - Protea Hoogte - Power Maintenance
CompletedMaintenance7 hours
  • Planned
    24 July 2025 at 9:00 PMUTC
    Planned
    24 July 2025 at 9:00 PMUTC

    Vumatel will be performing Power Maintenance on the Protea Hoogte node. Customers may experience disruptions in service.

Jun 2025

JUN28
Frogfoot - Somerset West - Network Maintenance
CompletedMaintenance47 hours
  • Planned
    28 June 2025 at 4:00 AMUTC
    Planned
    28 June 2025 at 4:00 AMUTC

    Frogfoot will be performing network maintenance on the Somerset West node. Customers may experience disruptions in service.

JUN26
Octotel - Sea Point - Hardware Maintenance
CompletedMaintenance1 hour
  • Planned
    26 June 2025 at 2:00 AMUTC
    Planned
    26 June 2025 at 2:00 AMUTC

    Octotel will be performing hardware maintenance on the Sea Point node. Customers may experience disruptions in service.

Alert - Octotel - Atlantis Subset
ResolvedPartial outage27 hours 44 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    We are aware of an outage on the Octotel network affecting a subset of customers in Atlantis. Octotel is busy investigating.

Alert - Frogfoot - Belvedere
ResolvedPartial outage29 hours 27 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating.

JUN19
Frogfoot - Kraaifontein - Network Optimization
CompletedMaintenance8 hours
  • Planned
    19 June 2025 at 9:00 PMUTC
    Planned
    19 June 2025 at 9:00 PMUTC

    Frogfoot will be performing Network Optimization on the Kraaifontein node. Customers may experience disruptions in service.

May 2025

Alert - Frogfoot - Tokai & Kirstenhof - Congestion
ResolvedPartial outage48 hours 36 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    We have a ticket open with Frogfoot about backhaul network congestion for the Tokai & Kirstenhof areas. They confirmed there is a problem and are busy investigating.

Alert - Octotel - Athlone
ResolvedPartial outage5 hours 33 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Update
    UTC
    Update

    Octotel technicians have located the point of break and have commenced fibre repairs to restore connectivity to the affected customers. ETR for complete restoration is +- 3 hours.

  • Investigating
    UTC
    Investigating

    Please note that Octotel has identified a network issue that is affecting customers on the Athlone node. Their teams are busy investigating. More updates to follow.

MAY22
Frogfoot - Silverhurst - Emergency Maintenance
CompletedMaintenance14 hours
  • Planned
    22 May 2025 at 7:00 PMUTC
    Planned
    22 May 2025 at 7:00 PMUTC

    Frogfoot will be performing emergency maintenance on the Silverhurst node. Customers may experience disruptions in service.

MAY21
Frogfoot - Kommetjie - Emergency ONT Firmware Upgrade
CompletedMaintenance8 hours
  • Planned
    21 May 2025 at 9:00 PMUTC
    Planned
    21 May 2025 at 9:00 PMUTC

    Frogfoot will be performing emergency ONT Firmware upgrade on the Kommetjie node. Customers may experience disruptions in service.

MAY20
Frogfoot - Kommetjie - OLT Firmware Upgrade
CompletedMaintenance6 hours 30 minutes
  • Planned
    20 May 2025 at 9:00 PMUTC
    Planned
    20 May 2025 at 9:00 PMUTC

    Frogfoot will be performing OLT firmware upgrade on the Kommetjie node. Customers may experience disruptions in service.

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