Atomic Network - Notice history

Fibre Network Status: 🐙 Octotel, 🐸 Frogfoot (updates on X), and 🐰 Vumatel

💬 Chat experiencing partial outage

🐙 Octotel Fibre - Operational

99.38% uptime
Aug 2025 · 100.0%Sep · 98.93%Oct · 99.21%

Previous page

Next page

Aug 2025
Sep 2025
Oct 2025

🐸 Frogfoot Fibre - Operational

98.99% uptime
Aug 2025 · 99.46%Sep · 98.55%Oct · 98.99%

Previous page

Next page

Aug 2025
Sep 2025
Oct 2025

🐰 Vumatel Fibre - Operational

99.97% uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 99.92%

Previous page

Next page

Aug 2025
Sep 2025
Oct 2025

🦎 Openserve Fibre - Operational

99.70% uptime
Aug 2025 · 99.11%Sep · 100.0%Oct · 100.0%

Previous page

Next page

Aug 2025
Sep 2025
Oct 2025

🚀 Atomic Network - Operational

100.0% uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

Previous page

Next page

Aug 2025
Sep 2025
Oct 2025
Partial outage

💬 Chat - Partial outage

100.0% uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

Previous page

Next page

Aug 2025
Sep 2025
Oct 2025

📞 Phones - Operational

100.0% uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

Previous page

Next page

Aug 2025
Sep 2025
Oct 2025

🧭 Website - Operational

100.0% uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

Previous page

Next page

Aug 2025
Sep 2025
Oct 2025

📬 Email & Ticket System - Operational

100.0% uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

Previous page

Next page

Aug 2025
Sep 2025
Oct 2025

Notice history

View current status

Oct 2025

Alert - Octotel - Greenpoint
ResolvedPartial outage37 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    Please note that Octotel has just reported that there is a problem in the Green Point aggregation node. Technicians are currently busy investigating. More updates to follow shortly.

OCT22
Frogfoot - Kommetjie - Network Optimisation
CompletedMaintenance5 hours 30 minutes
  • Planned
    22 October 2025 at 9:30 PMUTC
    Planned
    22 October 2025 at 9:30 PMUTC

    Frogfoot will be performing Network Optimisation on the Kommetjie node. Customers may experience disruptions in service.

OCT22
JHB1 - Scheduled Maintenance
CompletedMaintenance1 hour
  • Planned
    22 October 2025 at 3:30 AMUTC
    Planned
    22 October 2025 at 3:30 AMUTC

    Please note that one of out Johannesburg upstream providers will be conducting scheduled maintenance on their infrastructure. Customers may experience disruptions in service.

OCT19
International Upstream Provider - Emergency Maintenance
CompletedMaintenance10 hours
  • Planned
    19 October 2025 at 5:00 AMUTC
    Planned
    19 October 2025 at 5:00 AMUTC

    The Angola upstream provider will be undergoing emergency maintenance. Customers may experience disruptions in service.

Alert - Octotel - City Bowl-Vredehoek
ResolvedPartial outage18 hours 51 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Update
    UTC
    Update

    Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.

  • Update
    UTC
    Update

    Update from Octotel: "Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an ETR for the full restoration process."

  • Investigating
    UTC
    Investigating

    We are aware of an outage on the Octotel network. Octotel is busy investigating.

Sep 2025

SEP30
Vumatel - Kuils River - Firmware Upgrade
CompletedMaintenance5 hours
  • Planned
    30 September 2025 at 10:00 PMUTC
    Planned
    30 September 2025 at 10:00 PMUTC

    Vumatel will be performing firmware upgrade on the Kuils River node. Customers may experience disruptions in service.

SEP29
Octotel - Ruyterwacht - Hardware Maintenance
CompletedMaintenance3 hours
  • Planned
    29 September 2025 at 10:00 PMUTC
    Planned
    29 September 2025 at 10:00 PMUTC

    Octotel will be performing Hardware Maintenance on the Ruyterwacht node. Customers may experience disruptions in service.

SEP29
Vumatel - Edgemead - Firmware upgrade
CompletedMaintenance5 hours
  • Planned
    29 September 2025 at 10:00 PMUTC
    Planned
    29 September 2025 at 10:00 PMUTC

    Vumatel will be performing a firmware upgrade on the Edgemead node. Customers may experience disruptions in service.

Alert - Octotel - Northridge (West Coast)
ResolvedPartial outage3 hours 21 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    Please note that we are aware of an outage on Octotel's network. There is a power issue in the Northridge node which is affecting services on the West Coast. Octotel's technicians are currently arranging backup power. More updates to follow.

SEP25
Octotel - Gugulethu - Hardware Maintenance
CompletedMaintenance3 hours
  • Planned
    25 September 2025 at 10:00 PMUTC
    Planned
    25 September 2025 at 10:00 PMUTC

    Octotel will be performing Hardware Maintenance on the Gugulethu node. Customers may experience disruptions in service.

Aug 2025

AUG28
Octotel - Cape Town - Core maintenance
CompletedMaintenance2 hours
  • Planned
    28 August 2025 at 1:00 AMUTC
    Planned
    28 August 2025 at 1:00 AMUTC

    Octotel will be performing Scheduled Core maintenance on the Cape Town node . Customers may experience disruptions in service.

AUG27
Octotel - East CBD - ONT Upgrades
CompletedMaintenance5 hours
  • Planned
    27 August 2025 at 10:00 PMUTC
    Planned
    27 August 2025 at 10:00 PMUTC

    Octotel will be upgrading ONTs in the East CBD area. You may notice downtime when your ONT reboots.

AUG21
Frogfoot - Somerset West - Firmware Upgrade
CompletedMaintenance6 hours
  • Planned
    21 August 2025 at 9:00 PMUTC
    Planned
    21 August 2025 at 9:00 PMUTC

    Frogfoot will be performing Firmware Upgrade on the Somerset West node. Customers may experience disruptions in service.

AUG21
Frogfoot - Kommetjie - Network Optimisation
CompletedMaintenance6 hours 30 minutes
  • Planned
    21 August 2025 at 9:00 PMUTC
    Planned
    21 August 2025 at 9:00 PMUTC

    Frogfoot will be performing Network Optimisation on the Kommetjie node. Customers may experience disruptions in service.

Alert - Frogfoot - Stellenbosch
ResolvedPartial outage13 hours 20 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating.

Previous

Aug 2025 to Oct 2025

Next