Atomic Network - Notice history

Fibre Network Status: 🐙 Octotel, 🐸 Frogfoot (updates on X), and 🐰 Vumatel

🐸 Frogfoot Fibre experiencing partial outage

🐙 Octotel Fibre - Operational

100% - uptime
Mar 2025 · 99.64%Apr · 99.77%May · 99.78%

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Mar 2025
Apr 2025
May 2025

🐸 Frogfoot Fibre - Partial outage

99% - uptime
Mar 2025 · 98.57%Apr · 98.96%May · 98.04%

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Mar 2025
Apr 2025
May 2025

🐰 Vumatel Fibre - Operational

100% - uptime
Mar 2025 · 98.97%Apr · 99.85%May · 100.0%

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Mar 2025
Apr 2025
May 2025

🦎 Openserve Fibre - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

🚀 Atomic Network - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Notice history

May 2025

Alert - Frogfoot - Tokai & Kirstenhof - Congestion
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We have a ticket open with Frogfoot about backhaul network congestion for the Tokai & Kirstenhof areas. They confirmed there is a problem and are busy investigating.

Alert - Octotel - Athlone
  • Resolved
    Resolved

    The incident has been resolved

  • Update
    Update

    Octotel technicians have located the point of break and have commenced fibre repairs to restore connectivity to the affected customers. ETR for complete restoration is +- 3 hours.

  • Investigating
    Investigating

    Please note that Octotel has identified a network issue that is affecting customers on the Athlone node. Their teams are busy investigating. More updates to follow.

Apr 2025

Alert - Frogfoot - Pinehurst
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating.

Alert - Frogfoot - Constantia
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating.

Alert - Octotel - Sea Point
  • Resolved
    Resolved

    Octotel advises that the outage has been resolved. If your connection has not yet been resolved could you please restart both your fibre box and router.

  • Investigating
    Investigating

    We are aware of an outage on the Octotel network. Octotel is busy investigating.

Alert - Octotel - Cape Gate
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We are aware of an outage on the Octotel network. Octotel is busy investigating.

Alert - Vumatel - Firgrove Rural
  • Update
    Update

    The incident has been resolved

  • Investigating
    Investigating

    Vumatel have identified an outage affecting customers in Firgrove Rural, technicians are investigating.

Mar 2025

Alert - Frogfoot - Stellenbosch Partial Outage
  • Update
    Update

    The incident has been resolved

  • Investigating
    Investigating

    We are aware of an outage on the Frogfoot network affecting the Devon Park/Onder Papegaaiberg area in Stellenbosch. Frogfoot techs are on site and are busy investigating.

Alert - Octotel - East CBD
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We are aware of an outage on the Octotel network - Mutual Heights node. Octotel is busy investigating.

Alert - Octotel - Rondebosch
  • Update
    Update

    The incident has been resolved

  • Update
    Update

    Looks like the outage was related to loadshedding. Our graphs show that most affected customers are back online.

  • Investigating
    Investigating

    We are aware of an outage on the Octotel network, seems to be in the Rondebosch and Kenilworth area.

Alert - Frogfoot - Stellenbosch Central
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating.

Alert - Vumatel - Lansdowne & Kenwyn
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    Please note that there is a fibre break which is affecting Vumatel links in Lansdowne and Kenwyn. We're currently following up with the FNO regarding a time frame on ETR. More updates to follow.

Mar 2025 to May 2025

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