Atomic Network Status - Incident history https://status.atomic.co.za Atomic Network Wed, 6 May 2026 20:00:00 +0000 Frogfoot - Cape Town - Network Optimization Type: Maintenance Affected Components: 🐸 Frogfoot Fibre May 6, 20:00:00 GMT+0 - Identified - Frogfoot will be performing Network Optimization on the Cape Town nodes. Customers may experience disruptions in service. Type: Maintenance

Affected Components:

<p><small>May <var data-var='date'> 6</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Frogfoot will be performing Network Optimization on the Cape Town nodes. Customers may experience disruptions in service..</p> ]]> Wed, 6 May 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmod19k1o000bmrsisjbop3t5 https://status.atomic.co.za/maintenance/cmod19k1o000bmrsisjbop3t5 Frogfoot - Network Optimization - Somerset West Type: Maintenance Affected Components: 🐸 Frogfoot Fibre May 5, 21:00:00 GMT+0 - Identified - Frogfoot will be performing Network Optimization on the Somerset West node. Customers may experience disruptions in service. Type: Maintenance

Affected Components:

<p><small>May <var data-var='date'> 5</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - Frogfoot will be performing Network Optimization on the Somerset West node. Customers may experience disruptions in service..</p> ]]> Tue, 5 May 2026 21:00:00 +0000 https://status.atomic.co.za/maintenance/cmod170ae000j5fv14kd27me1 https://status.atomic.co.za/maintenance/cmod170ae000j5fv14kd27me1 Alert - Atomic Network - JHB Upstream 2 Type: Incident Duration: 1 hour and 5 minutes Affected Components: 👽 NAP JHB 2 Apr 30, 13:15:00 GMT+0 - Investigating - We are aware of an outage on the upstream network and our upstream provider is working to resolve the issue. Apr 30, 13:45:00 GMT+0 - Identified - We are aware of an outage on the upstream network and our upstream provider is working to resolve the issue. Apr 30, 14:20:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 5 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>13:15:00</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an outage on the upstream network and our upstream provider is working to resolve the issue..</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>13:45:00</var> GMT+0</small><br><strong>Identified</strong> - We are aware of an outage on the upstream network and our upstream provider is working to resolve the issue..</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>14:20:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 30 Apr 2026 13:15:00 +0000 https://status.atomic.co.za/incident/cmolje5td071ayy79cjbbtyrn https://status.atomic.co.za/incident/cmolje5td071ayy79cjbbtyrn Alert - Octotel - Ruyterwacht Type: Incident Duration: 23 hours and 26 minutes Affected Components: 🐙 Octotel Fibre Apr 30, 09:59:50 GMT+0 - Investigating - Please note that we are aware of an outage on Octotel's network which is affecting services around Ruyterwacht, Andriaanse and the Clarkes areas . Octotel's technicians are currently investigating. May 1, 09:25:51 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 23 hours and 26 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>09:59:50</var> GMT+0</small><br><strong>Investigating</strong> - Please note that we are aware of an outage on Octotel's network which is affecting services around Ruyterwacht, Andriaanse and the Clarkes areas . Octotel's technicians are currently investigating..</p> <p><small>May <var data-var='date'> 1</var>, <var data-var='time'>09:25:51</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 30 Apr 2026 09:59:50 +0000 https://status.atomic.co.za/incident/cmolbbk1h06ky701bes9w98eq https://status.atomic.co.za/incident/cmolbbk1h06ky701bes9w98eq Alert - Frogfoot - Gordon's Bay Type: Incident Duration: 1 day, 21 hours and 42 minutes Affected Components: 🐸 Frogfoot Fibre Apr 30, 09:57:36 GMT+0 - Investigating - Please note that we are aware of an outage on Frogfoot's network which is affecting services around Gordon's Bay. Frogfoot technicians are currently investigating. May 2, 07:39:11 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 day, 21 hours and 42 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>09:57:36</var> GMT+0</small><br><strong>Investigating</strong> - Please note that we are aware of an outage on Frogfoot's network which is affecting services around Gordon's Bay. Frogfoot technicians are currently investigating. .</p> <p><small>May <var data-var='date'> 2</var>, <var data-var='time'>07:39:11</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 30 Apr 2026 09:57:36 +0000 https://status.atomic.co.za/incident/cmolb8ovn00ae113kwesjvmbq https://status.atomic.co.za/incident/cmolb8ovn00ae113kwesjvmbq Alert - Atomic Network - International Upstream 2 Type: Incident Duration: 19 hours and 45 minutes Affected Components: 🌎 IP Transit 2 Apr 27, 14:15:00 GMT+0 - Identified - There is currently an issue between Lisbon and London causing some additional latency. Apr 28, 08:00:00 GMT+0 - Monitoring - We are monitoring the issue but it appears to currently be stable. Apr 28, 10:00:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 19 hours and 45 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 27</var>, <var data-var='time'>14:15:00</var> GMT+0</small><br><strong>Identified</strong> - There is currently an issue between Lisbon and London causing some additional latency..</p> <p><small>Apr <var data-var='date'> 28</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Monitoring</strong> - We are monitoring the issue but it appears to currently be stable..</p> <p><small>Apr <var data-var='date'> 28</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 27 Apr 2026 14:15:00 +0000 https://status.atomic.co.za/incident/cmoig4hms02lrkatdxwrnnl60 https://status.atomic.co.za/incident/cmoig4hms02lrkatdxwrnnl60 Openserve - Grassy Park - Scheduled Maintenance Type: Maintenance Duration: 10 hours Affected Components: 🦎 Openserve Fibre Apr 23, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 24, 06:00:00 GMT+0 - Completed - Maintenance has completed successfully Apr 23, 20:00:00 GMT+0 - Identified - Openserve will be performing Scheduled Maintenance on the Grassy Park node. Customers may experience disruptions in service. Type: Maintenance

Duration: 10 hours

Affected Components:

<p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 24</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Openserve will be performing Scheduled Maintenance on the Grassy Park node. Customers may experience disruptions in service..</p> ]]> Thu, 23 Apr 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmo1jzraa00gx4fmczh2nlhu8 https://status.atomic.co.za/maintenance/cmo1jzraa00gx4fmczh2nlhu8 Openserve - Tiervlei / Parow - Scheduled Maintenance 2 Type: Maintenance Duration: 10 hours Affected Components: 🦎 Openserve Fibre Apr 23, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 24, 06:00:00 GMT+0 - Completed - Maintenance has completed successfully Apr 23, 20:00:00 GMT+0 - Identified - Please note that Openserve will be conducting planned maintenance on their infrastructure. Customers in the Tiervlei and Parow areas may experience disruptions in service. Type: Maintenance

Duration: 10 hours

Affected Components:

<p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 24</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Please note that Openserve will be conducting planned maintenance on their infrastructure. Customers in the Tiervlei and Parow areas may experience disruptions in service..</p> ]]> Thu, 23 Apr 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmo1k9tc700kb4fmcbs0q5o7n https://status.atomic.co.za/maintenance/cmo1k9tc700kb4fmcbs0q5o7n Frogfoot - Cape Town - Core Maintenance Type: Maintenance Duration: 8 hours Affected Components: 🐸 Frogfoot Fibre Apr 22, 21:00:00 GMT+0 - Identified - Please note that Frogfoot will be performing core maintenance on their Cape Town network. Customers may experience disruptions in service. Apr 22, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 23, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 8 hours

Affected Components:

<p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - Please note that Frogfoot will be performing core maintenance on their Cape Town network. Customers may experience disruptions in service..</p> <p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 22 Apr 2026 21:00:00 +0000 https://status.atomic.co.za/maintenance/cmnt0nzxm0ccsneby4akmr82b https://status.atomic.co.za/maintenance/cmnt0nzxm0ccsneby4akmr82b Openserve - Tiervlei / Parow - Scheduled Maintenance 1 Type: Maintenance Duration: 10 hours Affected Components: 🦎 Openserve Fibre Apr 22, 20:00:00 GMT+0 - Identified - Please note that Openserve will be conducting planned maintenance on their infrastructure. Customers in the Tiervlei and Parow areas may experience disruptions in service. Apr 22, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 23, 06:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 10 hours

Affected Components:

<p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Please note that Openserve will be conducting planned maintenance on their infrastructure. Customers in the Tiervlei and Parow areas may experience disruptions in service..</p> <p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 22 Apr 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmo1k3s0t0007a75wckj3azib https://status.atomic.co.za/maintenance/cmo1k3s0t0007a75wckj3azib Openserve - Grassy Park - Scheduled Maintenance Type: Maintenance Duration: 10 hours Affected Components: 🦎 Openserve Fibre Apr 21, 08:00:00 GMT+0 - Identified - Openserve will be performing Scheduled Maintenance on the Grassy Park node. Customers may experience disruptions in service. Apr 21, 08:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 21, 18:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 10 hours

Affected Components:

<p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Identified</strong> - Openserve will be performing Scheduled Maintenance on the Grassy Park node. Customers may experience disruptions in service..</p> <p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>08:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 21 Apr 2026 08:00:00 +0000 https://status.atomic.co.za/maintenance/cmo1jyf0c0088puq8jeaxowq0 https://status.atomic.co.za/maintenance/cmo1jyf0c0088puq8jeaxowq0 Openserve - Parow - Scheduled Maintenance Type: Maintenance Duration: 12 hours Affected Components: 🦎 Openserve Fibre Apr 20, 20:00:00 GMT+0 - Identified - Please note that Openserve will be conducting planned maintenance in the Tiervlei and Parow areas. Customers may experience disruptions in service. Apr 20, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 21, 08:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 12 hours

Affected Components:

<p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Please note that Openserve will be conducting planned maintenance in the Tiervlei and Parow areas. Customers may experience disruptions in service..</p> <p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 20 Apr 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmnuc3t6h04fmla1ktx51wjhc https://status.atomic.co.za/maintenance/cmnuc3t6h04fmla1ktx51wjhc Openserve - Paarl - Scheduled Maintenance Type: Maintenance Duration: 10 hours Affected Components: 🦎 Openserve Fibre Apr 20, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 21, 06:00:00 GMT+0 - Completed - Maintenance has completed successfully Apr 20, 20:00:00 GMT+0 - Identified - Openserve will be performing Scheduled Maintenance on the Paarl node. Customers may experience disruptions in service. Type: Maintenance

Duration: 10 hours

Affected Components:

<p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Openserve will be performing Scheduled Maintenance on the Paarl node. Customers may experience disruptions in service..</p> ]]> Mon, 20 Apr 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmo1k3qqa008uabstzkgtmmg7 https://status.atomic.co.za/maintenance/cmo1k3qqa008uabstzkgtmmg7 Alert - Openserve - Newlands Type: Incident Duration: 6 hours and 12 minutes Affected Components: 🦎 Openserve Fibre Apr 20, 07:47:54 GMT+0 - Investigating - We are aware of an outage on the Openserve network. Openserve is busy investigating. Apr 20, 14:00:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 6 hours and 12 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>07:47:54</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an outage on the Openserve network. Openserve is busy investigating..</p> <p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 20 Apr 2026 07:47:54 +0000 https://status.atomic.co.za/incident/cmo6w7dq40kv2umqqy1824pqg https://status.atomic.co.za/incident/cmo6w7dq40kv2umqqy1824pqg Openserve - Grassy Park - Scheduled Maintenance Type: Maintenance Duration: 10 hours Affected Components: 🦎 Openserve Fibre Apr 19, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 20, 06:00:00 GMT+0 - Completed - Maintenance has completed successfully Apr 19, 20:00:00 GMT+0 - Identified - Openserve will be performing Scheduled Maintenance on the Grassy Park node. Customers may experience disruptions in service. Type: Maintenance

Duration: 10 hours

Affected Components:

<p><small>Apr <var data-var='date'> 19</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 19</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Openserve will be performing Scheduled Maintenance on the Grassy Park node. Customers may experience disruptions in service..</p> ]]> Sun, 19 Apr 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmo1k1npb009u169y7x5g25iw https://status.atomic.co.za/maintenance/cmo1k1npb009u169y7x5g25iw Openserve - Grassy Park - Scheduled Maintenance Type: Maintenance Duration: 10 hours Affected Components: 🦎 Openserve Fibre Apr 16, 20:00:00 GMT+0 - Identified - Openserve will be performing Scheduled Maintenance on the Grassy Park node. Customers may experience disruptions in service. Apr 16, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 17, 06:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 10 hours

Affected Components:

<p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Openserve will be performing Scheduled Maintenance on the Grassy Park node. Customers may experience disruptions in service..</p> <p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 16 Apr 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmo1jszly00dw4fmcgwr9q01y https://status.atomic.co.za/maintenance/cmo1jszly00dw4fmcgwr9q01y Openserve - Tiervlei - Scheduled Maintenance Type: Maintenance Duration: 14 hours Affected Components: 🦎 Openserve Fibre Apr 17, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Apr 16, 20:00:00 GMT+0 - Identified - Openserve will be performing Scheduled Maintenance on the Tiervlei node. Customers may experience disruptions in service. Apr 16, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 14 hours

Affected Components:

<p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Openserve will be performing Scheduled Maintenance on the Tiervlei node. Customers may experience disruptions in service..</p> <p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Thu, 16 Apr 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmnhij25w0910u9n6u23xtne7 https://status.atomic.co.za/maintenance/cmnhij25w0910u9n6u23xtne7 Alert - Elevated international latency Type: Incident Duration: 8 days, 15 hours and 39 minutes Affected Components: 🌍 IP Transit 1 Apr 16, 17:00:55 GMT+0 - Monitoring - Our primary upstream is suffering an outage on one of their West coast paths. We have shut down the affected service. Customers may see higher latency to some international destinations. Apr 25, 08:39:34 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 8 days, 15 hours and 39 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>17:00:55</var> GMT+0</small><br><strong>Monitoring</strong> - Our primary upstream is suffering an outage on one of their West coast paths. We have shut down the affected service. Customers may see higher latency to some international destinations..</p> <p><small>Apr <var data-var='date'> 25</var>, <var data-var='time'>08:39:34</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 16 Apr 2026 17:00:55 +0000 https://status.atomic.co.za/incident/cmo1t0jz000fkos72bmmgwjx2 https://status.atomic.co.za/incident/cmo1t0jz000fkos72bmmgwjx2 Openserve - Grassy Park / Ottery - Scheduled Maintenance 3 Type: Maintenance Duration: 10 hours Affected Components: 🦎 Openserve Fibre Apr 15, 20:00:00 GMT+0 - Identified - Please note that Openserve will be conducting planned maintenance on their infrastructure in the Grassy Park and Ottery areas. Customers may experience disruptions in service. Apr 15, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 16, 06:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 10 hours

Affected Components:

<p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Please note that Openserve will be conducting planned maintenance on their infrastructure in the Grassy Park and Ottery areas. Customers may experience disruptions in service..</p> <p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 15 Apr 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmnucg46503w8xmdzkquj0kiz https://status.atomic.co.za/maintenance/cmnucg46503w8xmdzkquj0kiz Openserve - Grassy Park / Ottery - Scheduled Maintenance 2 Type: Maintenance Duration: 10 hours Affected Components: 🦎 Openserve Fibre Apr 14, 20:00:00 GMT+0 - Identified - Please note that Openserve will be conducting planned maintenance on their infrastructure in the Grassy Park and Ottery areas. Customers may experience disruptions in service. Apr 14, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 15, 06:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 10 hours

Affected Components:

<p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Please note that Openserve will be conducting planned maintenance on their infrastructure in the Grassy Park and Ottery areas. Customers may experience disruptions in service..</p> <p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 14 Apr 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmnucboi404it8erhjnj2g8ds https://status.atomic.co.za/maintenance/cmnucboi404it8erhjnj2g8ds Frogfoot - Admirals Park - Scheduled Maintenance Type: Maintenance Duration: 6 hours Affected Components: 🐸 Frogfoot Fibre Apr 13, 21:00:00 GMT+0 - Identified - Frogfoot will be performing Scheduled Maintenance on the Admirals Park node. Customers may experience disruptions in service. Apr 13, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 14, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - Frogfoot will be performing Scheduled Maintenance on the Admirals Park node. Customers may experience disruptions in service..</p> <p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 13 Apr 2026 21:00:00 +0000 https://status.atomic.co.za/maintenance/cmnhi9dh700ip7m76kkoju3b0 https://status.atomic.co.za/maintenance/cmnhi9dh700ip7m76kkoju3b0 Openserve - Tiervlei - Scheduled Maintenance Type: Maintenance Duration: 14 hours Affected Components: 🦎 Openserve Fibre Apr 13, 20:00:00 GMT+0 - Identified - Openserve will be performing Scheduled Maintenance on the Tiervlei node. Customers may experience disruptions in service. Apr 13, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 14, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 14 hours

Affected Components:

<p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Openserve will be performing Scheduled Maintenance on the Tiervlei node. Customers may experience disruptions in service..</p> <p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 13 Apr 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmnhifya101dy7a5wxq905x5r https://status.atomic.co.za/maintenance/cmnhifya101dy7a5wxq905x5r Openserve - Elsie's River - Scheduled Maintenance Type: Maintenance Duration: 14 hours Affected Components: 🦎 Openserve Fibre Apr 13, 20:00:00 GMT+0 - Identified - Openserve will be performing Scheduled Maintenance on the Elsie's River node. Customers may experience disruptions in service. Apr 13, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 14, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 14 hours

Affected Components:

<p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Openserve will be performing Scheduled Maintenance on the Elsie's River node. Customers may experience disruptions in service..</p> <p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 13 Apr 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmnhicqzk02414kqcvzpfqcui https://status.atomic.co.za/maintenance/cmnhicqzk02414kqcvzpfqcui Openserve - Grassy Park / Ottery - Scheduled Maintenance Type: Maintenance Duration: 10 hours Affected Components: 🐙 Octotel Fibre, 🦎 Openserve Fibre Apr 13, 20:00:00 GMT+0 - Identified - Please note that Openserve will be conducting planned maintenance on their infrastructure in the Grassy Park and Ottery areas. Customers may experience disruptions in service. Apr 13, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 14, 06:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 10 hours

Affected Components: ,

<p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Please note that Openserve will be conducting planned maintenance on their infrastructure in the Grassy Park and Ottery areas. Customers may experience disruptions in service..</p> <p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 13 Apr 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmnuc7qdf0brifd3dirvrr4ep https://status.atomic.co.za/maintenance/cmnuc7qdf0brifd3dirvrr4ep Alert - Atomic Network - Elevated latency via Workonline Type: Incident Duration: 4 hours and 29 minutes Affected Components: 🌍 IP Transit 1 Apr 12, 23:00:00 GMT+0 - Resolved - This incident has been resolved. Apr 12, 18:30:40 GMT+0 - Investigating - We're currently seeing elevated latency and packet loss via our primary upstream provider. We have shut down the affected service while we investigate. Type: Incident

Duration: 4 hours and 29 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 12</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Apr <var data-var='date'> 12</var>, <var data-var='time'>18:30:40</var> GMT+0</small><br><strong>Investigating</strong> - We're currently seeing elevated latency and packet loss via our primary upstream provider. We have shut down the affected service while we investigate..</p> ]]> Sun, 12 Apr 2026 18:30:40 +0000 https://status.atomic.co.za/incident/cmnw6nuoi004u7f1j2t8fsgvw https://status.atomic.co.za/incident/cmnw6nuoi004u7f1j2t8fsgvw Atomic - Angola Cables - Emergency Maintenance Type: Maintenance Duration: 8 hours Affected Components: 🌎 IP Transit 2 Apr 12, 13:00:00 GMT+0 - Identified - Please note that Angola technicians will be performing emergency maintenance. Some degradation to London may be experienced in this window. Our primary upstream will remain unaffected. Apr 12, 13:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 12, 21:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 8 hours

Affected Components:

<p><small>Apr <var data-var='date'> 12</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> - Please note that Angola technicians will be performing emergency maintenance. Some degradation to London may be experienced in this window. Our primary upstream will remain unaffected..</p> <p><small>Apr <var data-var='date'> 12</var>, <var data-var='time'>13:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 12</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 12 Apr 2026 13:00:00 +0000 https://status.atomic.co.za/maintenance/cmnumacu500xb91qmh8b2a1g3 https://status.atomic.co.za/maintenance/cmnumacu500xb91qmh8b2a1g3 Openserve - Cape Town - Scheduled Maintenance Type: Maintenance Duration: 5 hours Affected Components: 🦎 Openserve Fibre Apr 11, 22:00:00 GMT+0 - Identified - Please note that Openserve will be conducting planned maintenance on their infrastructure. According to the data provided, kindly be advised that customers around Tokai, Constantia, Hout Bay and Noordhoek may experience disruptions in service during the change window. Apr 11, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 12, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 5 hours

Affected Components:

<p><small>Apr <var data-var='date'> 11</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Please note that Openserve will be conducting planned maintenance on their infrastructure. According to the data provided, kindly be advised that customers around Tokai, Constantia, Hout Bay and Noordhoek may experience disruptions in service during the change window. .</p> <p><small>Apr <var data-var='date'> 11</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 12</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 11 Apr 2026 22:00:00 +0000 https://status.atomic.co.za/maintenance/cmnucvg17044e6u0j7c0ez840 https://status.atomic.co.za/maintenance/cmnucvg17044e6u0j7c0ez840 Alert - Atomic Network Type: Incident Duration: 10 minutes Affected Components: 🌎 IP Transit 2 Apr 10, 14:40:34 GMT+0 - Investigating - We're currently seeing elevated latency and packet loss via our second upstream provider. They are aware of the problem and are investigating. Apr 10, 14:50:08 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 10 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 10</var>, <var data-var='time'>14:40:34</var> GMT+0</small><br><strong>Investigating</strong> - We're currently seeing elevated latency and packet loss via our second upstream provider. They are aware of the problem and are investigating..</p> <p><small>Apr <var data-var='date'> 10</var>, <var data-var='time'>14:50:08</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 10 Apr 2026 14:40:34 +0000 https://status.atomic.co.za/incident/cmnt0jkdf00ijswkfmu328mwn https://status.atomic.co.za/incident/cmnt0jkdf00ijswkfmu328mwn Openserve - Muizenberg - Scheduled Maintenance Type: Maintenance Duration: 12 hours Affected Components: 🦎 Openserve Fibre Apr 9, 20:00:00 GMT+0 - Identified - Openserve will be performing Scheduled Maintenance on the Muizenberg node. Customers may experience disruptions in service. Apr 9, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 10, 08:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 12 hours

Affected Components:

<p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Openserve will be performing Scheduled Maintenance on the Muizenberg node. Customers may experience disruptions in service..</p> <p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 10</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 9 Apr 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmnhhmgkj012r7a5wj6x9imww https://status.atomic.co.za/maintenance/cmnhhmgkj012r7a5wj6x9imww Openserve - Grassy Park - Scheduled Maintenance Type: Maintenance Duration: 10 hours Affected Components: 🦎 Openserve Fibre Apr 9, 20:00:00 GMT+0 - Identified - Openserve will be performing Scheduled Maintenance on the Grassy Park node. Customers may experience disruptions in service. Apr 9, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 10, 06:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 10 hours

Affected Components:

<p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Openserve will be performing Scheduled Maintenance on the Grassy Park node. Customers may experience disruptions in service..</p> <p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 10</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 9 Apr 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmnhi19d805unwkl8viu8r7be https://status.atomic.co.za/maintenance/cmnhi19d805unwkl8viu8r7be Octotel - Athlone - Route Maintenance Type: Maintenance Duration: 5 hours Affected Components: 🐙 Octotel Fibre Apr 8, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 9, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Apr 8, 22:00:00 GMT+0 - Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Athlone Node. Customers may experience disruptions in service. Type: Maintenance

Duration: 5 hours

Affected Components:

<p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Athlone Node. Customers may experience disruptions in service..</p> ]]> Wed, 8 Apr 2026 22:00:00 +0000 https://status.atomic.co.za/maintenance/cmnhmdree02uutudvsdh6rjba https://status.atomic.co.za/maintenance/cmnhmdree02uutudvsdh6rjba Frogfoot - De Zalze - Scheduled Maintenance Type: Maintenance Duration: 12 hours Affected Components: 🐸 Frogfoot Fibre Apr 9, 06:00:00 GMT+0 - Completed - Maintenance has completed successfully Apr 8, 18:00:00 GMT+0 - Identified - Frogfoot will be performing Scheduled Maintenance in the De Zalze area. Customers may experience disruptions in service. Apr 8, 18:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 12 hours

Affected Components:

<p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Identified</strong> - Frogfoot will be performing Scheduled Maintenance in the De Zalze area. Customers may experience disruptions in service..</p> <p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>18:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Wed, 8 Apr 2026 18:00:00 +0000 https://status.atomic.co.za/maintenance/cmnhi4h1h00m1gjfimmfal4gd https://status.atomic.co.za/maintenance/cmnhi4h1h00m1gjfimmfal4gd Alert - Frogfoot - Stellenbosch Type: Incident Duration: 32 minutes Affected Components: 🐸 Frogfoot Fibre Mar 30, 10:01:23 GMT+0 - Investigating - We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating. Mar 30, 10:32:55 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 32 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>10:01:23</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating..</p> <p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>10:32:55</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 30 Mar 2026 10:01:23 +0000 https://status.atomic.co.za/incident/cmnd0q5h008lc12nyg067hlcw https://status.atomic.co.za/incident/cmnd0q5h008lc12nyg067hlcw Openserve - Pinelands - Scheduled Maintenance Type: Maintenance Duration: 12 hours Affected Components: 🦎 Openserve Fibre Mar 26, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 27, 08:00:00 GMT+0 - Completed - Maintenance has completed successfully Mar 26, 20:00:00 GMT+0 - Identified - Openserve will be performing scheduled maintenance on the Pinelands node. Customers may experience disruptions in service. Type: Maintenance

Duration: 12 hours

Affected Components:

<p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 27</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Openserve will be performing scheduled maintenance on the Pinelands node. Customers may experience disruptions in service..</p> ]]> Thu, 26 Mar 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmn661l0306eaf7q54p5392yl https://status.atomic.co.za/maintenance/cmn661l0306eaf7q54p5392yl Alert - Vumatel - Gardens & Oranjezicht Type: Incident Affected Components: 🐰 Vumatel Fibre Mar 25, 10:19:20 GMT+0 - Resolved - We are aware of an outage on the Vumatel network. Vumatel is busy investigating. Type: Incident

Affected Components:

<p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>10:19:20</var> GMT+0</small><br><strong>Resolved</strong> - We are aware of an outage on the Vumatel network. Vumatel is busy investigating..</p> ]]> Wed, 25 Mar 2026 10:19:20 +0000 https://status.atomic.co.za/incident/cmn5w5zn101ijf7q5cawjaeut https://status.atomic.co.za/incident/cmn5w5zn101ijf7q5cawjaeut Alert - Frogfoot - Stellenbosch Type: Incident Mar 21, 13:14:00 GMT+0 - Investigating - Please note that we are aware of an outage on Frogfoot's network which is affecting services in the Stellenbosch area. Frogfoot technicians are currently investigating. More updates to follow. Mar 24, 07:37:33 GMT+0 - Resolved - The incident has been resolved Type: Incident

<p><small>Mar <var data-var='date'> 21</var>, <var data-var='time'>13:14:00</var> GMT+0</small><br><strong>Investigating</strong> - Please note that we are aware of an outage on Frogfoot's network which is affecting services in the Stellenbosch area. Frogfoot technicians are currently investigating. More updates to follow..</p> <p><small>Mar <var data-var='date'> 24</var>, <var data-var='time'>07:37:33</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved.</p> ]]> Sat, 21 Mar 2026 13:14:00 +0000 https://status.atomic.co.za/incident/cmn4fulpk022xa9qj1m33ae8b https://status.atomic.co.za/incident/cmn4fulpk022xa9qj1m33ae8b Alert - Octotel - CBD Type: Incident Duration: 1 minute Affected Components: 🐙 Octotel Fibre Mar 19, 10:33:49 GMT+0 - Identified - We are aware of an outage on the Octotel network. Octotel is busy investigating. Mar 19, 10:34:22 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>10:33:49</var> GMT+0</small><br><strong>Identified</strong> - We are aware of an outage on the Octotel network. Octotel is busy investigating..</p> <p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>10:34:22</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 19 Mar 2026 10:33:49 +0000 https://status.atomic.co.za/incident/cmmxc1hba00fkwu6er5h37z7y https://status.atomic.co.za/incident/cmmxc1hba00fkwu6er5h37z7y Alert - Octotel - Gardens CBD Type: Incident Duration: 1 minute Affected Components: 🐙 Octotel Fibre Mar 19, 10:28:49 GMT+0 - Identified - We are aware of an outage on the Octotel network. Octotel is busy investigating. Mar 19, 10:29:19 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>10:28:49</var> GMT+0</small><br><strong>Identified</strong> - We are aware of an outage on the Octotel network. Octotel is busy investigating..</p> <p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>10:29:19</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 19 Mar 2026 10:28:49 +0000 https://status.atomic.co.za/incident/cmmxbv21d02hvoy35wwrjzpuk https://status.atomic.co.za/incident/cmmxbv21d02hvoy35wwrjzpuk Alert - Atomic Network - Joburg Upstream Type: Incident Mar 18, 16:00:00 GMT+0 - Investigating - We are aware of an degraded performance on our Joburg upstream. We are busy investigating. Mar 19, 09:40:28 GMT+0 - Resolved - The incident has been resolved Type: Incident

<p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an degraded performance on our Joburg upstream. We are busy investigating..</p> <p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>09:40:28</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved.</p> ]]> Wed, 18 Mar 2026 16:00:00 +0000 https://status.atomic.co.za/incident/cmn4fulpk022ua9qj5au89fzj https://status.atomic.co.za/incident/cmn4fulpk022ua9qj5au89fzj Alert - Vumatel - Edgemead Type: Incident Mar 13, 10:30:00 GMT+0 - Investigating - We are aware of an outage on the Vumatel network. Vumatel is busy investigating. Mar 14, 06:34:33 GMT+0 - Resolved - The incident has been resolved Type: Incident

<p><small>Mar <var data-var='date'> 13</var>, <var data-var='time'>10:30:00</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an outage on the Vumatel network. Vumatel is busy investigating..</p> <p><small>Mar <var data-var='date'> 14</var>, <var data-var='time'>06:34:33</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved.</p> ]]> Fri, 13 Mar 2026 10:30:00 +0000 https://status.atomic.co.za/incident/cmn4fulpk022ra9qjb4rg0qdn https://status.atomic.co.za/incident/cmn4fulpk022ra9qjb4rg0qdn Alert - Vumatel - Table View Type: Incident Mar 11, 11:20:00 GMT+0 - Investigating - We are aware of an outage on the Vumatel network. Vumatel is busy investigating. Mar 12, 07:03:06 GMT+0 - Investigating - The incident has been resolved Type: Incident

<p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>11:20:00</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an outage on the Vumatel network. Vumatel is busy investigating..</p> <p><small>Mar <var data-var='date'> 12</var>, <var data-var='time'>07:03:06</var> GMT+0</small><br><strong>Investigating</strong> - The incident has been resolved.</p> ]]> Wed, 11 Mar 2026 11:20:00 +0000 https://status.atomic.co.za/incident/cmn4fulpk022oa9qj8g3p3ius https://status.atomic.co.za/incident/cmn4fulpk022oa9qj8g3p3ius Alert - Openserve - Pinelands Type: Incident Feb 24, 01:30:00 GMT+0 - Investigating - We are aware of an outage on the Openserve network. Openserve is busy investigating. Mar 2, 07:13:12 GMT+0 - Resolved - The incident has been resolved Type: Incident

<p><small>Feb <var data-var='date'> 24</var>, <var data-var='time'>01:30:00</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an outage on the Openserve network. Openserve is busy investigating..</p> <p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>07:13:12</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved.</p> ]]> Tue, 24 Feb 2026 01:30:00 +0000 https://status.atomic.co.za/incident/cmn4fulpk022la9qjbkg9gt82 https://status.atomic.co.za/incident/cmn4fulpk022la9qjbkg9gt82 Alert - Openserve - Pinelands Type: Incident Feb 20, 05:23:00 GMT+0 - Investigating - Please note that we are aware of an outage Openserve's network which is affecting the Pinelands area. We're currently following up with Openserve for more information on the problem. More updates to follow. Feb 20, 15:02:37 GMT+0 - Resolved - The incident has been resolved Type: Incident

<p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>05:23:00</var> GMT+0</small><br><strong>Investigating</strong> - Please note that we are aware of an outage Openserve's network which is affecting the Pinelands area. We're currently following up with Openserve for more information on the problem. More updates to follow..</p> <p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>15:02:37</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved.</p> ]]> Fri, 20 Feb 2026 05:23:00 +0000 https://status.atomic.co.za/incident/cmn4fulpj022ia9qj1t4b9f9v https://status.atomic.co.za/incident/cmn4fulpj022ia9qj1t4b9f9v Alert - Vumatel - Monte Vista & Plattekloof Glen Type: Incident Feb 12, 07:30:00 GMT+0 - Investigating - We are aware of an outage on the Vumatel network. Vumatel is busy investigating. Feb 12, 08:07:38 GMT+0 - Resolved - The incident has been resolved Type: Incident

<p><small>Feb <var data-var='date'> 12</var>, <var data-var='time'>07:30:00</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an outage on the Vumatel network. Vumatel is busy investigating..</p> <p><small>Feb <var data-var='date'> 12</var>, <var data-var='time'>08:07:38</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved.</p> ]]> Thu, 12 Feb 2026 07:30:00 +0000 https://status.atomic.co.za/incident/cmn4fulpj022fa9qjc0ir8j5v https://status.atomic.co.za/incident/cmn4fulpj022fa9qjc0ir8j5v Alert - Vumatel - Monte Vista & Plattekloof Glen Type: Incident Feb 9, 13:38:00 GMT+0 - Investigating - Please note that we are aware of an outage on Vumatel's Network which is affecting the Monte Vista and Plattekloof areas. Vuma technicians are currently en route to the node to investigate. More updates to follow. Feb 9, 16:37:39 GMT+0 - Resolved - The incident has been resolved Type: Incident

<p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>13:38:00</var> GMT+0</small><br><strong>Investigating</strong> - Please note that we are aware of an outage on Vumatel's Network which is affecting the Monte Vista and Plattekloof areas. Vuma technicians are currently en route to the node to investigate. More updates to follow..</p> <p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>16:37:39</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved.</p> ]]> Mon, 9 Feb 2026 13:38:00 +0000 https://status.atomic.co.za/incident/cmn4fulpj022ca9qj53f27iqc https://status.atomic.co.za/incident/cmn4fulpj022ca9qj53f27iqc Alert - Octotel - Cape Town CBD Type: Incident Feb 6, 10:34:00 GMT+0 - Investigating - Please note that we are aware of an outage on Octotel's fibre network which is affecting some links around the Cape Town City Centre. Octotel engineers are currently investigating the problem. More updates to follow. Feb 7, 07:14:54 GMT+0 - Resolved - The incident has been resolved Type: Incident

<p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>10:34:00</var> GMT+0</small><br><strong>Investigating</strong> - Please note that we are aware of an outage on Octotel's fibre network which is affecting some links around the Cape Town City Centre. Octotel engineers are currently investigating the problem. More updates to follow..</p> <p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>07:14:54</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved.</p> ]]> Fri, 6 Feb 2026 10:34:00 +0000 https://status.atomic.co.za/incident/cmn4fulpj0229a9qja1qu3nf1 https://status.atomic.co.za/incident/cmn4fulpj0229a9qja1qu3nf1 Alert - Openserve - Hout Bay Type: Incident Feb 3, 14:15:00 GMT+0 - Investigating - Please note that we are aware of an outage on Openserve's network which is affecting links around the Hout Bay area. Openserve technicians are currently investigating. Unfortunately we cannot advise regarding an ETR at the moment. More updates to follow. Feb 4, 13:23:01 GMT+0 - Resolved - The incident has been resolved Type: Incident

<p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>14:15:00</var> GMT+0</small><br><strong>Investigating</strong> - Please note that we are aware of an outage on Openserve's network which is affecting links around the Hout Bay area. Openserve technicians are currently investigating. Unfortunately we cannot advise regarding an ETR at the moment. More updates to follow..</p> <p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>13:23:01</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved.</p> ]]> Tue, 3 Feb 2026 14:15:00 +0000 https://status.atomic.co.za/incident/cmn4fulpj0226a9qjgvxfatdz https://status.atomic.co.za/incident/cmn4fulpj0226a9qjgvxfatdz Alert - Octotel - Northern Suburbs Type: Incident Jan 29, 11:30:00 GMT+0 - Investigating - We are aware of an outage on the Octotel network. Octotel is busy investigating. Jan 29, 17:30:10 GMT+0 - Resolved - The incident has been resolved Type: Incident

<p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>11:30:00</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an outage on the Octotel network. Octotel is busy investigating..</p> <p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>17:30:10</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved.</p> ]]> Thu, 29 Jan 2026 11:30:00 +0000 https://status.atomic.co.za/incident/cmn4fulpj0223a9qj98ffd2rp https://status.atomic.co.za/incident/cmn4fulpj0223a9qj98ffd2rp Alert - Octotel - Strand Type: Incident Jan 29, 11:24:00 GMT+0 - Investigating - Please note that we are aware of degraded Octotel services around the Strand area. Octotel technicians are currently working on problem at the node. Apologies that we cannot provide an ETA on resolve at this time. More updates to follow. Jan 29, 17:30:02 GMT+0 - Resolved - The incident has been resolved Type: Incident

<p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>11:24:00</var> GMT+0</small><br><strong>Investigating</strong> - Please note that we are aware of degraded Octotel services around the Strand area. Octotel technicians are currently working on problem at the node. Apologies that we cannot provide an ETA on resolve at this time. More updates to follow..</p> <p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>17:30:02</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved.</p> ]]> Thu, 29 Jan 2026 11:24:00 +0000 https://status.atomic.co.za/incident/cmn4fulpj0220a9qjcafkf6hz https://status.atomic.co.za/incident/cmn4fulpj0220a9qjcafkf6hz Alert - Octotel - Kensington Type: Incident Jan 1, 07:14:00 GMT+0 - Investigating - We are aware of an outage on the Octotel network affecting customers in Kensington. Octotel is busy investigating. Jan 2, 05:58:40 GMT+0 - Resolved - The incident has been resolved Type: Incident

<p><small>Jan <var data-var='date'> 1</var>, <var data-var='time'>07:14:00</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an outage on the Octotel network affecting customers in Kensington. Octotel is busy investigating..</p> <p><small>Jan <var data-var='date'> 2</var>, <var data-var='time'>05:58:40</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved.</p> ]]> Thu, 1 Jan 2026 07:14:00 +0000 https://status.atomic.co.za/incident/cmn4fulpj021xa9qje91j8bzj https://status.atomic.co.za/incident/cmn4fulpj021xa9qje91j8bzj