Atomic Network Status - Incident history https://status.atomic.co.za Atomic Network Wed, 22 Apr 2026 21:00:00 +0000 Frogfoot - Cape Town - Core Maintenance Type: Maintenance Affected Components: 🐸 Frogfoot Fibre Apr 22, 21:00:00 GMT+0 - Identified - Please note that Frogfoot will be performing core maintenance on their Cape Town network. Customers may experience disruptions in service. Type: Maintenance

Affected Components:

<p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - Please note that Frogfoot will be performing core maintenance on their Cape Town network. Customers may experience disruptions in service..</p> ]]> Wed, 22 Apr 2026 21:00:00 +0000 https://status.atomic.co.za/maintenance/cmnt0nzxm0ccsneby4akmr82b https://status.atomic.co.za/maintenance/cmnt0nzxm0ccsneby4akmr82b Openserve - Parow - Scheduled Maintenance Type: Maintenance Affected Components: 🦎 Openserve Fibre Apr 20, 20:00:00 GMT+0 - Identified - Please note that Openserve will be conducting planned maintenance in the Tiervlei and Parow areas. Customers may experience disruptions in service. Type: Maintenance

Affected Components:

<p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Please note that Openserve will be conducting planned maintenance in the Tiervlei and Parow areas. Customers may experience disruptions in service..</p> ]]> Mon, 20 Apr 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmnuc3t6h04fmla1ktx51wjhc https://status.atomic.co.za/maintenance/cmnuc3t6h04fmla1ktx51wjhc Openserve - Tiervlei - Scheduled Maintenance Type: Maintenance Affected Components: 🦎 Openserve Fibre Apr 16, 20:00:00 GMT+0 - Identified - Openserve will be performing Scheduled Maintenance on the Tiervlei node. Customers may experience disruptions in service. Type: Maintenance

Affected Components:

<p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Openserve will be performing Scheduled Maintenance on the Tiervlei node. Customers may experience disruptions in service..</p> ]]> Thu, 16 Apr 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmnhij25w0910u9n6u23xtne7 https://status.atomic.co.za/maintenance/cmnhij25w0910u9n6u23xtne7 Openserve - Grassy Park / Ottery - Scheduled Maintenance 3 Type: Maintenance Duration: 10 hours Affected Components: 🦎 Openserve Fibre Apr 15, 20:00:00 GMT+0 - Identified - Please note that Openserve will be conducting planned maintenance on their infrastructure in the Grassy Park and Ottery areas. Customers may experience disruptions in service. Apr 15, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 16, 06:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 10 hours

Affected Components:

<p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Please note that Openserve will be conducting planned maintenance on their infrastructure in the Grassy Park and Ottery areas. Customers may experience disruptions in service..</p> <p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 15 Apr 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmnucg46503w8xmdzkquj0kiz https://status.atomic.co.za/maintenance/cmnucg46503w8xmdzkquj0kiz Openserve - Grassy Park / Ottery - Scheduled Maintenance 2 Type: Maintenance Duration: 10 hours Affected Components: 🦎 Openserve Fibre Apr 14, 20:00:00 GMT+0 - Identified - Please note that Openserve will be conducting planned maintenance on their infrastructure in the Grassy Park and Ottery areas. Customers may experience disruptions in service. Apr 14, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 15, 06:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 10 hours

Affected Components:

<p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Please note that Openserve will be conducting planned maintenance on their infrastructure in the Grassy Park and Ottery areas. Customers may experience disruptions in service..</p> <p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 14 Apr 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmnucboi404it8erhjnj2g8ds https://status.atomic.co.za/maintenance/cmnucboi404it8erhjnj2g8ds Frogfoot - Admirals Park - Scheduled Maintenance Type: Maintenance Duration: 6 hours Affected Components: 🐸 Frogfoot Fibre Apr 13, 21:00:00 GMT+0 - Identified - Frogfoot will be performing Scheduled Maintenance on the Admirals Park node. Customers may experience disruptions in service. Apr 13, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 14, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - Frogfoot will be performing Scheduled Maintenance on the Admirals Park node. Customers may experience disruptions in service..</p> <p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 13 Apr 2026 21:00:00 +0000 https://status.atomic.co.za/maintenance/cmnhi9dh700ip7m76kkoju3b0 https://status.atomic.co.za/maintenance/cmnhi9dh700ip7m76kkoju3b0 Openserve - Tiervlei - Scheduled Maintenance Type: Maintenance Duration: 14 hours Affected Components: 🦎 Openserve Fibre Apr 13, 20:00:00 GMT+0 - Identified - Openserve will be performing Scheduled Maintenance on the Tiervlei node. Customers may experience disruptions in service. Apr 13, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 14, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 14 hours

Affected Components:

<p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Openserve will be performing Scheduled Maintenance on the Tiervlei node. Customers may experience disruptions in service..</p> <p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 13 Apr 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmnhifya101dy7a5wxq905x5r https://status.atomic.co.za/maintenance/cmnhifya101dy7a5wxq905x5r Openserve - Elsie's River - Scheduled Maintenance Type: Maintenance Duration: 14 hours Affected Components: 🦎 Openserve Fibre Apr 13, 20:00:00 GMT+0 - Identified - Openserve will be performing Scheduled Maintenance on the Elsie's River node. Customers may experience disruptions in service. Apr 13, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 14, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 14 hours

Affected Components:

<p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Openserve will be performing Scheduled Maintenance on the Elsie's River node. Customers may experience disruptions in service..</p> <p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 13 Apr 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmnhicqzk02414kqcvzpfqcui https://status.atomic.co.za/maintenance/cmnhicqzk02414kqcvzpfqcui Openserve - Grassy Park / Ottery - Scheduled Maintenance Type: Maintenance Duration: 10 hours Affected Components: 🐙 Octotel Fibre, 🦎 Openserve Fibre Apr 13, 20:00:00 GMT+0 - Identified - Please note that Openserve will be conducting planned maintenance on their infrastructure in the Grassy Park and Ottery areas. Customers may experience disruptions in service. Apr 13, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 14, 06:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 10 hours

Affected Components: ,

<p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Please note that Openserve will be conducting planned maintenance on their infrastructure in the Grassy Park and Ottery areas. Customers may experience disruptions in service..</p> <p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 13 Apr 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmnuc7qdf0brifd3dirvrr4ep https://status.atomic.co.za/maintenance/cmnuc7qdf0brifd3dirvrr4ep Alert - Atomic Network - Elevated latency via Workonline Type: Incident Duration: 4 hours and 29 minutes Affected Components: 🌍 IP Transit 1 Apr 12, 23:00:00 GMT+0 - Resolved - This incident has been resolved. Apr 12, 18:30:40 GMT+0 - Investigating - We're currently seeing elevated latency and packet loss via our primary upstream provider. We have shut down the affected service while we investigate. Type: Incident

Duration: 4 hours and 29 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 12</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Apr <var data-var='date'> 12</var>, <var data-var='time'>18:30:40</var> GMT+0</small><br><strong>Investigating</strong> - We're currently seeing elevated latency and packet loss via our primary upstream provider. We have shut down the affected service while we investigate..</p> ]]> Sun, 12 Apr 2026 18:30:40 +0000 https://status.atomic.co.za/incident/cmnw6nuoi004u7f1j2t8fsgvw https://status.atomic.co.za/incident/cmnw6nuoi004u7f1j2t8fsgvw Atomic - Angola Cables - Emergency Maintenance Type: Maintenance Duration: 8 hours Affected Components: 🌎 IP Transit 2 Apr 12, 13:00:00 GMT+0 - Identified - Please note that Angola technicians will be performing emergency maintenance. Some degradation to London may be experienced in this window. Our primary upstream will remain unaffected. Apr 12, 13:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 12, 21:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 8 hours

Affected Components:

<p><small>Apr <var data-var='date'> 12</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> - Please note that Angola technicians will be performing emergency maintenance. Some degradation to London may be experienced in this window. Our primary upstream will remain unaffected..</p> <p><small>Apr <var data-var='date'> 12</var>, <var data-var='time'>13:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 12</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 12 Apr 2026 13:00:00 +0000 https://status.atomic.co.za/maintenance/cmnumacu500xb91qmh8b2a1g3 https://status.atomic.co.za/maintenance/cmnumacu500xb91qmh8b2a1g3 Openserve - Cape Town - Scheduled Maintenance Type: Maintenance Duration: 5 hours Affected Components: 🦎 Openserve Fibre Apr 11, 22:00:00 GMT+0 - Identified - Please note that Openserve will be conducting planned maintenance on their infrastructure. According to the data provided, kindly be advised that customers around Tokai, Constantia, Hout Bay and Noordhoek may experience disruptions in service during the change window. Apr 11, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 12, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 5 hours

Affected Components:

<p><small>Apr <var data-var='date'> 11</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Please note that Openserve will be conducting planned maintenance on their infrastructure. According to the data provided, kindly be advised that customers around Tokai, Constantia, Hout Bay and Noordhoek may experience disruptions in service during the change window. .</p> <p><small>Apr <var data-var='date'> 11</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 12</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 11 Apr 2026 22:00:00 +0000 https://status.atomic.co.za/maintenance/cmnucvg17044e6u0j7c0ez840 https://status.atomic.co.za/maintenance/cmnucvg17044e6u0j7c0ez840 Alert - Atomic Network Type: Incident Duration: 10 minutes Affected Components: 🌎 IP Transit 2 Apr 10, 14:40:34 GMT+0 - Investigating - We're currently seeing elevated latency and packet loss via our second upstream provider. They are aware of the problem and are investigating. Apr 10, 14:50:08 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 10 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 10</var>, <var data-var='time'>14:40:34</var> GMT+0</small><br><strong>Investigating</strong> - We're currently seeing elevated latency and packet loss via our second upstream provider. They are aware of the problem and are investigating..</p> <p><small>Apr <var data-var='date'> 10</var>, <var data-var='time'>14:50:08</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 10 Apr 2026 14:40:34 +0000 https://status.atomic.co.za/incident/cmnt0jkdf00ijswkfmu328mwn https://status.atomic.co.za/incident/cmnt0jkdf00ijswkfmu328mwn Openserve - Muizenberg - Scheduled Maintenance Type: Maintenance Duration: 12 hours Affected Components: 🦎 Openserve Fibre Apr 9, 20:00:00 GMT+0 - Identified - Openserve will be performing Scheduled Maintenance on the Muizenberg node. Customers may experience disruptions in service. Apr 9, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 10, 08:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 12 hours

Affected Components:

<p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Openserve will be performing Scheduled Maintenance on the Muizenberg node. Customers may experience disruptions in service..</p> <p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 10</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 9 Apr 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmnhhmgkj012r7a5wj6x9imww https://status.atomic.co.za/maintenance/cmnhhmgkj012r7a5wj6x9imww Openserve - Grassy Park - Scheduled Maintenance Type: Maintenance Duration: 10 hours Affected Components: 🦎 Openserve Fibre Apr 9, 20:00:00 GMT+0 - Identified - Openserve will be performing Scheduled Maintenance on the Grassy Park node. Customers may experience disruptions in service. Apr 9, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 10, 06:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 10 hours

Affected Components:

<p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Openserve will be performing Scheduled Maintenance on the Grassy Park node. Customers may experience disruptions in service..</p> <p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 10</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 9 Apr 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmnhi19d805unwkl8viu8r7be https://status.atomic.co.za/maintenance/cmnhi19d805unwkl8viu8r7be Octotel - Athlone - Route Maintenance Type: Maintenance Duration: 5 hours Affected Components: 🐙 Octotel Fibre Apr 8, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 9, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Apr 8, 22:00:00 GMT+0 - Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Athlone Node. Customers may experience disruptions in service. Type: Maintenance

Duration: 5 hours

Affected Components:

<p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Athlone Node. Customers may experience disruptions in service..</p> ]]> Wed, 8 Apr 2026 22:00:00 +0000 https://status.atomic.co.za/maintenance/cmnhmdree02uutudvsdh6rjba https://status.atomic.co.za/maintenance/cmnhmdree02uutudvsdh6rjba Frogfoot - De Zalze - Scheduled Maintenance Type: Maintenance Duration: 12 hours Affected Components: 🐸 Frogfoot Fibre Apr 9, 06:00:00 GMT+0 - Completed - Maintenance has completed successfully Apr 8, 18:00:00 GMT+0 - Identified - Frogfoot will be performing Scheduled Maintenance in the De Zalze area. Customers may experience disruptions in service. Apr 8, 18:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 12 hours

Affected Components:

<p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Identified</strong> - Frogfoot will be performing Scheduled Maintenance in the De Zalze area. Customers may experience disruptions in service..</p> <p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>18:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Wed, 8 Apr 2026 18:00:00 +0000 https://status.atomic.co.za/maintenance/cmnhi4h1h00m1gjfimmfal4gd https://status.atomic.co.za/maintenance/cmnhi4h1h00m1gjfimmfal4gd Alert - Frogfoot - Stellenbosch Type: Incident Duration: 32 minutes Affected Components: 🐸 Frogfoot Fibre Mar 30, 10:01:23 GMT+0 - Investigating - We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating. Mar 30, 10:32:55 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 32 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>10:01:23</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating..</p> <p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>10:32:55</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 30 Mar 2026 10:01:23 +0000 https://status.atomic.co.za/incident/cmnd0q5h008lc12nyg067hlcw https://status.atomic.co.za/incident/cmnd0q5h008lc12nyg067hlcw Openserve - Pinelands - Scheduled Maintenance Type: Maintenance Duration: 12 hours Affected Components: 🦎 Openserve Fibre Mar 26, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 27, 08:00:00 GMT+0 - Completed - Maintenance has completed successfully Mar 26, 20:00:00 GMT+0 - Identified - Openserve will be performing scheduled maintenance on the Pinelands node. Customers may experience disruptions in service. Type: Maintenance

Duration: 12 hours

Affected Components:

<p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 27</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Openserve will be performing scheduled maintenance on the Pinelands node. Customers may experience disruptions in service..</p> ]]> Thu, 26 Mar 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmn661l0306eaf7q54p5392yl https://status.atomic.co.za/maintenance/cmn661l0306eaf7q54p5392yl Alert - Vumatel - Gardens & Oranjezicht Type: Incident Affected Components: 🐰 Vumatel Fibre Mar 25, 10:19:20 GMT+0 - Resolved - We are aware of an outage on the Vumatel network. Vumatel is busy investigating. Type: Incident

Affected Components:

<p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>10:19:20</var> GMT+0</small><br><strong>Resolved</strong> - We are aware of an outage on the Vumatel network. Vumatel is busy investigating..</p> ]]> Wed, 25 Mar 2026 10:19:20 +0000 https://status.atomic.co.za/incident/cmn5w5zn101ijf7q5cawjaeut https://status.atomic.co.za/incident/cmn5w5zn101ijf7q5cawjaeut Octotel - Athlone - Route Maintenance Type: Maintenance Duration: 5 hours Affected Components: 🐙 Octotel Fibre Mar 24, 22:00:00 GMT+0 - Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Athlone Node. Customers may experience disruptions in service. Mar 25, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 5 hours

Affected Components:

<p><small>Mar <var data-var='date'> 24</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Athlone Node. Customers may experience disruptions in service..</p> <p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Tue, 24 Mar 2026 22:00:00 +0000 https://status.atomic.co.za/maintenance/cmn4fumb80322a9qj608adbbv https://status.atomic.co.za/maintenance/cmn4fumb80322a9qj608adbbv Octotel - Strand, Cape Gate, Kuilsriver - Route Maintenance Type: Maintenance Duration: 6 hours Affected Components: 🐙 Octotel Fibre Mar 24, 21:00:00 GMT+0 - Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Strand, Cape Gate, Kuilsriver Nodes. Customers may experience disruptions in service. Mar 25, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Mar <var data-var='date'> 24</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Strand, Cape Gate, Kuilsriver Nodes. Customers may experience disruptions in service..</p> <p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Tue, 24 Mar 2026 21:00:00 +0000 https://status.atomic.co.za/maintenance/cmn4fumb80320a9qjf242418e https://status.atomic.co.za/maintenance/cmn4fumb80320a9qjf242418e International Upstream 2 - Scheduled Maintenance Type: Maintenance Duration: 6 hours Mar 24, 03:00:00 GMT+0 - Identified - Angola Cables will be performing scheduled maintenance. Customers may experience disruptions in service. Type: Maintenance

Duration: 6 hours

<p><small>Mar <var data-var='date'> 24</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Identified</strong> - Angola Cables will be performing scheduled maintenance. Customers may experience disruptions in service..</p> ]]> Tue, 24 Mar 2026 03:00:00 +0000 https://status.atomic.co.za/maintenance/cmn4fumb8031qa9qjctj8e4ug https://status.atomic.co.za/maintenance/cmn4fumb8031qa9qjctj8e4ug Joburg Upstream 2 - Route Maintenance Type: Maintenance Duration: 4 hours Mar 22, 07:00:00 GMT+0 - Identified - Please note that the Angola Cables technicians will be conducting scheduled maintenance on their infrastructure which will affect our upstream. Customers may experience disruptions in service. Type: Maintenance

Duration: 4 hours

<p><small>Mar <var data-var='date'> 22</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - Please note that the Angola Cables technicians will be conducting scheduled maintenance on their infrastructure which will affect our upstream. Customers may experience disruptions in service..</p> ]]> Sun, 22 Mar 2026 07:00:00 +0000 https://status.atomic.co.za/maintenance/cmn4fumb8031ya9qj8128eedu https://status.atomic.co.za/maintenance/cmn4fumb8031ya9qj8128eedu Alert - Frogfoot - Stellenbosch Type: Incident Mar 21, 13:14:00 GMT+0 - Investigating - Please note that we are aware of an outage on Frogfoot's network which is affecting services in the Stellenbosch area. Frogfoot technicians are currently investigating. More updates to follow. Mar 24, 07:37:33 GMT+0 - Resolved - The incident has been resolved Type: Incident

<p><small>Mar <var data-var='date'> 21</var>, <var data-var='time'>13:14:00</var> GMT+0</small><br><strong>Investigating</strong> - Please note that we are aware of an outage on Frogfoot's network which is affecting services in the Stellenbosch area. Frogfoot technicians are currently investigating. More updates to follow..</p> <p><small>Mar <var data-var='date'> 24</var>, <var data-var='time'>07:37:33</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved.</p> ]]> Sat, 21 Mar 2026 13:14:00 +0000 https://status.atomic.co.za/incident/cmn4fulpk022xa9qj1m33ae8b https://status.atomic.co.za/incident/cmn4fulpk022xa9qj1m33ae8b Openserve - Cravenby - Scheduled Maintenance Type: Maintenance Duration: 10 hours Mar 19, 20:00:00 GMT+0 - Identified - Openserve will be performing scheduled maintenance on the Cravenby node. Customers may experience disruptions in service. Type: Maintenance

Duration: 10 hours

<p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Openserve will be performing scheduled maintenance on the Cravenby node. Customers may experience disruptions in service..</p> ]]> Thu, 19 Mar 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmn4fumb8031ua9qj44aw4piv https://status.atomic.co.za/maintenance/cmn4fumb8031ua9qj44aw4piv Alert - Octotel - CBD Type: Incident Duration: 1 minute Affected Components: 🐙 Octotel Fibre Mar 19, 10:33:49 GMT+0 - Identified - We are aware of an outage on the Octotel network. Octotel is busy investigating. Mar 19, 10:34:22 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>10:33:49</var> GMT+0</small><br><strong>Identified</strong> - We are aware of an outage on the Octotel network. Octotel is busy investigating..</p> <p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>10:34:22</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 19 Mar 2026 10:33:49 +0000 https://status.atomic.co.za/incident/cmmxc1hba00fkwu6er5h37z7y https://status.atomic.co.za/incident/cmmxc1hba00fkwu6er5h37z7y Alert - Octotel - Gardens CBD Type: Incident Duration: 1 minute Affected Components: 🐙 Octotel Fibre Mar 19, 10:28:49 GMT+0 - Identified - We are aware of an outage on the Octotel network. Octotel is busy investigating. Mar 19, 10:29:19 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>10:28:49</var> GMT+0</small><br><strong>Identified</strong> - We are aware of an outage on the Octotel network. Octotel is busy investigating..</p> <p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>10:29:19</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 19 Mar 2026 10:28:49 +0000 https://status.atomic.co.za/incident/cmmxbv21d02hvoy35wwrjzpuk https://status.atomic.co.za/incident/cmmxbv21d02hvoy35wwrjzpuk Octotel - Rondebosch - Scheduled Maintenance Type: Maintenance Duration: 2 hours Mar 19, 01:00:00 GMT+0 - Identified - Octotel will be performing Scheduled Maintenance on the Rondebosch node. Customers may experience disruptions in service. Type: Maintenance

Duration: 2 hours

<p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Identified</strong> - Octotel will be performing Scheduled Maintenance on the Rondebosch node. Customers may experience disruptions in service..</p> ]]> Thu, 19 Mar 2026 01:00:00 +0000 https://status.atomic.co.za/maintenance/cmn4fumb8031sa9qjgzdjgznk https://status.atomic.co.za/maintenance/cmn4fumb8031sa9qjgzdjgznk Openserve - Elsie's River - Planned Maintenance Type: Maintenance Duration: 10 hours Mar 18, 20:00:00 GMT+0 - Identified - Openserve will be performing planned maintenance on the Elsie's River node. Customers may experience disruptions in service. Type: Maintenance

Duration: 10 hours

<p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Openserve will be performing planned maintenance on the Elsie's River node. Customers may experience disruptions in service..</p> ]]> Wed, 18 Mar 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmn4fumb8031ma9qjhw57cqv9 https://status.atomic.co.za/maintenance/cmn4fumb8031ma9qjhw57cqv9 Openserve - Grassy Park - Planned Maintenance Type: Maintenance Duration: 10 hours Mar 18, 20:00:00 GMT+0 - Identified - Openserve will be performing Planned Maintenance on the Grassy Park node. Customers may experience disruptions in service. Type: Maintenance

Duration: 10 hours

<p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Openserve will be performing Planned Maintenance on the Grassy Park node. Customers may experience disruptions in service..</p> ]]> Wed, 18 Mar 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmn4fumb8031ga9qj8x7d0z2q https://status.atomic.co.za/maintenance/cmn4fumb8031ga9qj8x7d0z2q Alert - Atomic Network - Joburg Upstream Type: Incident Mar 18, 16:00:00 GMT+0 - Investigating - We are aware of an degraded performance on our Joburg upstream. We are busy investigating. Mar 19, 09:40:28 GMT+0 - Resolved - The incident has been resolved Type: Incident

<p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an degraded performance on our Joburg upstream. We are busy investigating..</p> <p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>09:40:28</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved.</p> ]]> Wed, 18 Mar 2026 16:00:00 +0000 https://status.atomic.co.za/incident/cmn4fulpk022ua9qj5au89fzj https://status.atomic.co.za/incident/cmn4fulpk022ua9qj5au89fzj Octotel - Cape Gate - Route Maintenance Type: Maintenance Duration: 5 hours Mar 17, 22:00:00 GMT+0 - Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Cape Gate Node. Customers may experience disruptions in service. Type: Maintenance

Duration: 5 hours

<p><small>Mar <var data-var='date'> 17</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Cape Gate Node. Customers may experience disruptions in service..</p> ]]> Tue, 17 Mar 2026 22:00:00 +0000 https://status.atomic.co.za/maintenance/cmn4fumb8031wa9qjhktseu5p https://status.atomic.co.za/maintenance/cmn4fumb8031wa9qjhktseu5p Alert - Vumatel - Edgemead Type: Incident Mar 13, 10:30:00 GMT+0 - Investigating - We are aware of an outage on the Vumatel network. Vumatel is busy investigating. Mar 14, 06:34:33 GMT+0 - Resolved - The incident has been resolved Type: Incident

<p><small>Mar <var data-var='date'> 13</var>, <var data-var='time'>10:30:00</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an outage on the Vumatel network. Vumatel is busy investigating..</p> <p><small>Mar <var data-var='date'> 14</var>, <var data-var='time'>06:34:33</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved.</p> ]]> Fri, 13 Mar 2026 10:30:00 +0000 https://status.atomic.co.za/incident/cmn4fulpk022ra9qjb4rg0qdn https://status.atomic.co.za/incident/cmn4fulpk022ra9qjb4rg0qdn Alert - Vumatel - Table View Type: Incident Mar 11, 11:20:00 GMT+0 - Investigating - We are aware of an outage on the Vumatel network. Vumatel is busy investigating. Mar 12, 07:03:06 GMT+0 - Investigating - The incident has been resolved Type: Incident

<p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>11:20:00</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an outage on the Vumatel network. Vumatel is busy investigating..</p> <p><small>Mar <var data-var='date'> 12</var>, <var data-var='time'>07:03:06</var> GMT+0</small><br><strong>Investigating</strong> - The incident has been resolved.</p> ]]> Wed, 11 Mar 2026 11:20:00 +0000 https://status.atomic.co.za/incident/cmn4fulpk022oa9qj8g3p3ius https://status.atomic.co.za/incident/cmn4fulpk022oa9qj8g3p3ius Alert - Openserve - Pinelands Type: Incident Feb 24, 01:30:00 GMT+0 - Investigating - We are aware of an outage on the Openserve network. Openserve is busy investigating. Mar 2, 07:13:12 GMT+0 - Resolved - The incident has been resolved Type: Incident

<p><small>Feb <var data-var='date'> 24</var>, <var data-var='time'>01:30:00</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an outage on the Openserve network. Openserve is busy investigating..</p> <p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>07:13:12</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved.</p> ]]> Tue, 24 Feb 2026 01:30:00 +0000 https://status.atomic.co.za/incident/cmn4fulpk022la9qjbkg9gt82 https://status.atomic.co.za/incident/cmn4fulpk022la9qjbkg9gt82 Alert - Openserve - Pinelands Type: Incident Feb 20, 05:23:00 GMT+0 - Investigating - Please note that we are aware of an outage Openserve's network which is affecting the Pinelands area. We're currently following up with Openserve for more information on the problem. More updates to follow. Feb 20, 15:02:37 GMT+0 - Resolved - The incident has been resolved Type: Incident

<p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>05:23:00</var> GMT+0</small><br><strong>Investigating</strong> - Please note that we are aware of an outage Openserve's network which is affecting the Pinelands area. We're currently following up with Openserve for more information on the problem. More updates to follow..</p> <p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>15:02:37</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved.</p> ]]> Fri, 20 Feb 2026 05:23:00 +0000 https://status.atomic.co.za/incident/cmn4fulpj022ia9qj1t4b9f9v https://status.atomic.co.za/incident/cmn4fulpj022ia9qj1t4b9f9v Alert - Vumatel - Monte Vista & Plattekloof Glen Type: Incident Feb 12, 07:30:00 GMT+0 - Investigating - We are aware of an outage on the Vumatel network. Vumatel is busy investigating. Feb 12, 08:07:38 GMT+0 - Resolved - The incident has been resolved Type: Incident

<p><small>Feb <var data-var='date'> 12</var>, <var data-var='time'>07:30:00</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an outage on the Vumatel network. Vumatel is busy investigating..</p> <p><small>Feb <var data-var='date'> 12</var>, <var data-var='time'>08:07:38</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved.</p> ]]> Thu, 12 Feb 2026 07:30:00 +0000 https://status.atomic.co.za/incident/cmn4fulpj022fa9qjc0ir8j5v https://status.atomic.co.za/incident/cmn4fulpj022fa9qjc0ir8j5v Alert - Vumatel - Monte Vista & Plattekloof Glen Type: Incident Feb 9, 13:38:00 GMT+0 - Investigating - Please note that we are aware of an outage on Vumatel's Network which is affecting the Monte Vista and Plattekloof areas. Vuma technicians are currently en route to the node to investigate. More updates to follow. Feb 9, 16:37:39 GMT+0 - Resolved - The incident has been resolved Type: Incident

<p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>13:38:00</var> GMT+0</small><br><strong>Investigating</strong> - Please note that we are aware of an outage on Vumatel's Network which is affecting the Monte Vista and Plattekloof areas. Vuma technicians are currently en route to the node to investigate. More updates to follow..</p> <p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>16:37:39</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved.</p> ]]> Mon, 9 Feb 2026 13:38:00 +0000 https://status.atomic.co.za/incident/cmn4fulpj022ca9qj53f27iqc https://status.atomic.co.za/incident/cmn4fulpj022ca9qj53f27iqc Alert - Octotel - Cape Town CBD Type: Incident Feb 6, 10:34:00 GMT+0 - Investigating - Please note that we are aware of an outage on Octotel's fibre network which is affecting some links around the Cape Town City Centre. Octotel engineers are currently investigating the problem. More updates to follow. Feb 7, 07:14:54 GMT+0 - Resolved - The incident has been resolved Type: Incident

<p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>10:34:00</var> GMT+0</small><br><strong>Investigating</strong> - Please note that we are aware of an outage on Octotel's fibre network which is affecting some links around the Cape Town City Centre. Octotel engineers are currently investigating the problem. More updates to follow..</p> <p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>07:14:54</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved.</p> ]]> Fri, 6 Feb 2026 10:34:00 +0000 https://status.atomic.co.za/incident/cmn4fulpj0229a9qja1qu3nf1 https://status.atomic.co.za/incident/cmn4fulpj0229a9qja1qu3nf1 Alert - Openserve - Hout Bay Type: Incident Feb 3, 14:15:00 GMT+0 - Investigating - Please note that we are aware of an outage on Openserve's network which is affecting links around the Hout Bay area. Openserve technicians are currently investigating. Unfortunately we cannot advise regarding an ETR at the moment. More updates to follow. Feb 4, 13:23:01 GMT+0 - Resolved - The incident has been resolved Type: Incident

<p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>14:15:00</var> GMT+0</small><br><strong>Investigating</strong> - Please note that we are aware of an outage on Openserve's network which is affecting links around the Hout Bay area. Openserve technicians are currently investigating. Unfortunately we cannot advise regarding an ETR at the moment. More updates to follow..</p> <p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>13:23:01</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved.</p> ]]> Tue, 3 Feb 2026 14:15:00 +0000 https://status.atomic.co.za/incident/cmn4fulpj0226a9qjgvxfatdz https://status.atomic.co.za/incident/cmn4fulpj0226a9qjgvxfatdz Alert - Octotel - Northern Suburbs Type: Incident Jan 29, 11:30:00 GMT+0 - Investigating - We are aware of an outage on the Octotel network. Octotel is busy investigating. Jan 29, 17:30:10 GMT+0 - Resolved - The incident has been resolved Type: Incident

<p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>11:30:00</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an outage on the Octotel network. Octotel is busy investigating..</p> <p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>17:30:10</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved.</p> ]]> Thu, 29 Jan 2026 11:30:00 +0000 https://status.atomic.co.za/incident/cmn4fulpj0223a9qj98ffd2rp https://status.atomic.co.za/incident/cmn4fulpj0223a9qj98ffd2rp Alert - Octotel - Strand Type: Incident Jan 29, 11:24:00 GMT+0 - Investigating - Please note that we are aware of degraded Octotel services around the Strand area. Octotel technicians are currently working on problem at the node. Apologies that we cannot provide an ETA on resolve at this time. More updates to follow. Jan 29, 17:30:02 GMT+0 - Resolved - The incident has been resolved Type: Incident

<p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>11:24:00</var> GMT+0</small><br><strong>Investigating</strong> - Please note that we are aware of degraded Octotel services around the Strand area. Octotel technicians are currently working on problem at the node. Apologies that we cannot provide an ETA on resolve at this time. More updates to follow..</p> <p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>17:30:02</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved.</p> ]]> Thu, 29 Jan 2026 11:24:00 +0000 https://status.atomic.co.za/incident/cmn4fulpj0220a9qjcafkf6hz https://status.atomic.co.za/incident/cmn4fulpj0220a9qjcafkf6hz Alert - Octotel - Kensington Type: Incident Jan 1, 07:14:00 GMT+0 - Investigating - We are aware of an outage on the Octotel network affecting customers in Kensington. Octotel is busy investigating. Jan 2, 05:58:40 GMT+0 - Resolved - The incident has been resolved Type: Incident

<p><small>Jan <var data-var='date'> 1</var>, <var data-var='time'>07:14:00</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an outage on the Octotel network affecting customers in Kensington. Octotel is busy investigating..</p> <p><small>Jan <var data-var='date'> 2</var>, <var data-var='time'>05:58:40</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved.</p> ]]> Thu, 1 Jan 2026 07:14:00 +0000 https://status.atomic.co.za/incident/cmn4fulpj021xa9qje91j8bzj https://status.atomic.co.za/incident/cmn4fulpj021xa9qje91j8bzj Multiple Fibre Networks Type: Incident Dec 26, 19:40:00 GMT+0 - Investigating - We are investigating an issue affecting customers on multiple FNOs. Dec 26, 20:05:56 GMT+0 - Resolved - The incident has been resolved Type: Incident

<p><small>Dec <var data-var='date'> 26</var>, <var data-var='time'>19:40:00</var> GMT+0</small><br><strong>Investigating</strong> - We are investigating an issue affecting customers on multiple FNOs..</p> <p><small>Dec <var data-var='date'> 26</var>, <var data-var='time'>20:05:56</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved.</p> ]]> Fri, 26 Dec 2025 19:40:00 +0000 https://status.atomic.co.za/incident/cmn4fulpj021ua9qj45xp8duc https://status.atomic.co.za/incident/cmn4fulpj021ua9qj45xp8duc Alert - Octotel - Strand Type: Incident Dec 22, 07:31:00 GMT+0 - Investigating - Please note that Octotel have identified service impact to some customers in the Strand area. Their technicians are currently investigating. More updates to follow. Dec 22, 15:35:02 GMT+0 - Resolved - The incident has been resolved Type: Incident

<p><small>Dec <var data-var='date'> 22</var>, <var data-var='time'>07:31:00</var> GMT+0</small><br><strong>Investigating</strong> - Please note that Octotel have identified service impact to some customers in the Strand area. Their technicians are currently investigating. More updates to follow..</p> <p><small>Dec <var data-var='date'> 22</var>, <var data-var='time'>15:35:02</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved.</p> ]]> Mon, 22 Dec 2025 07:31:00 +0000 https://status.atomic.co.za/incident/cmn4fulpj021ra9qj0xqzffni https://status.atomic.co.za/incident/cmn4fulpj021ra9qj0xqzffni Alert - Frogfoot - Simon's Town Type: Incident Dec 15, 08:05:00 GMT+0 - Investigating - We are aware of a partial outage on the Frogfoot network in Simon's Town. Frogfoot is busy investigating. Dec 15, 14:28:20 GMT+0 - Resolved - The incident has been resolved Type: Incident

<p><small>Dec <var data-var='date'> 15</var>, <var data-var='time'>08:05:00</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of a partial outage on the Frogfoot network in Simon's Town. Frogfoot is busy investigating..</p> <p><small>Dec <var data-var='date'> 15</var>, <var data-var='time'>14:28:20</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved.</p> ]]> Mon, 15 Dec 2025 08:05:00 +0000 https://status.atomic.co.za/incident/cmn4fulpj021oa9qj311reean https://status.atomic.co.za/incident/cmn4fulpj021oa9qj311reean Alert - Frogfoot - Strand Type: Incident Dec 7, 11:38:00 GMT+0 - Investigating - We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating. Dec 8, 05:32:15 GMT+0 - Resolved - The incident has been resolved Type: Incident

<p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>11:38:00</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating..</p> <p><small>Dec <var data-var='date'> 8</var>, <var data-var='time'>05:32:15</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved.</p> ]]> Sun, 7 Dec 2025 11:38:00 +0000 https://status.atomic.co.za/incident/cmn4fulpj021la9qjhy4rex24 https://status.atomic.co.za/incident/cmn4fulpj021la9qjhy4rex24 Alert - Octotel - Blouberg / Melkbos / CBD / Kensington Type: Incident Dec 5, 12:44:00 GMT+0 - Investigating - Please note that we are aware of an outage on the Octotel's network which is affecting links around the Blouberg and Melkbos precincts. Octotel's technicians are busy investigating. More updates to follow. Dec 6, 15:02:04 GMT+0 - Resolved - The incident has been resolved Dec 6, 09:05:58 GMT+0 - Investigating - Octotel technicians continue to work diligently in efforts to restore services damaged by civil works. Kindly note services remain at risk while technicians work on permanent repairs. ETR: ~4 hours Dec 6, 06:06:36 GMT+0 - Investigating - Please note that Octotel technicians have worked through the night to conduct fibre repairs. Most services have been restored, however some customers around Salt River and Woodstock still remain down. The techs are currently working on repairs and splicing multiple links to restore all services. Current ETR is +-6 hours. Dec 5, 12:45:41 GMT+0 - Investigating - Please note that we are receiving reports of additional Octotel services impacted around Salt River and the City Bowl. Type: Incident

<p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>12:44:00</var> GMT+0</small><br><strong>Investigating</strong> - Please note that we are aware of an outage on the Octotel's network which is affecting links around the Blouberg and Melkbos precincts. Octotel's technicians are busy investigating. More updates to follow..</p> <p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>15:02:04</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved.</p> <p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>09:05:58</var> GMT+0</small><br><strong>Investigating</strong> - Octotel technicians continue to work diligently in efforts to restore services damaged by civil works. Kindly note services remain at risk while technicians work on permanent repairs. ETR: ~4 hours.</p> <p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>06:06:36</var> GMT+0</small><br><strong>Investigating</strong> - Please note that Octotel technicians have worked through the night to conduct fibre repairs. Most services have been restored, however some customers around Salt River and Woodstock still remain down. The techs are currently working on repairs and splicing multiple links to restore all services. Current ETR is +-6 hours..</p> <p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>12:45:41</var> GMT+0</small><br><strong>Investigating</strong> - Please note that we are receiving reports of additional Octotel services impacted around Salt River and the City Bowl..</p> ]]> Fri, 5 Dec 2025 12:44:00 +0000 https://status.atomic.co.za/incident/cmn4fulpj021fa9qj17qz1htw https://status.atomic.co.za/incident/cmn4fulpj021fa9qj17qz1htw Alert - Openserve - Franschhoek Type: Incident Nov 27, 06:50:00 GMT+0 - Investigating - Please note that we are aware of an outage on Openserve's network in the Franschhoek area. Openserve technicians are currently investigating. More updates to follow. Nov 28, 05:10:18 GMT+0 - Resolved - The incident has been resolved Type: Incident

<p><small>Nov <var data-var='date'> 27</var>, <var data-var='time'>06:50:00</var> GMT+0</small><br><strong>Investigating</strong> - Please note that we are aware of an outage on Openserve's network in the Franschhoek area. Openserve technicians are currently investigating. More updates to follow..</p> <p><small>Nov <var data-var='date'> 28</var>, <var data-var='time'>05:10:18</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved.</p> ]]> Thu, 27 Nov 2025 06:50:00 +0000 https://status.atomic.co.za/incident/cmn4fulpj021ca9qj7ezad2t6 https://status.atomic.co.za/incident/cmn4fulpj021ca9qj7ezad2t6