tag:status.atomic.co.za,2005:/history Atomic Network Status - Incident history 2026-04-22T21:00:00.000+00:00 Atomic Network tag:status.atomic.co.za,2005:Maintenance/cmnt0nzxm0ccsneby4akmr82b 2026-04-22T21:00:00.000+00:00 2026-04-22T21:00:00.000+00:00 Frogfoot - Cape Town - Core Maintenance Type: Maintenance

Affected Components: 🐸 Frogfoot Fibre

Apr 22, 21:00:00 GMT+0
Identified - Please note that Frogfoot will be performing core maintenance on their Cape Town network. Customers may experience disruptions in service..

]]> tag:status.atomic.co.za,2005:Maintenance/cmnuc3t6h04fmla1ktx51wjhc 2026-04-20T20:00:00.000+00:00 2026-04-20T20:00:00.000+00:00 Openserve - Parow - Scheduled Maintenance Type: Maintenance

Affected Components: 🦎 Openserve Fibre

Apr 20, 20:00:00 GMT+0
Identified - Please note that Openserve will be conducting planned maintenance in the Tiervlei and Parow areas. Customers may experience disruptions in service..

]]> tag:status.atomic.co.za,2005:Maintenance/cmnhij25w0910u9n6u23xtne7 2026-04-16T20:00:00.000+00:00 2026-04-16T20:00:00.000+00:00 Openserve - Tiervlei - Scheduled Maintenance Type: Maintenance

Affected Components: 🦎 Openserve Fibre

Apr 16, 20:00:00 GMT+0
Identified - Openserve will be performing Scheduled Maintenance on the Tiervlei node. Customers may experience disruptions in service..

]]> tag:status.atomic.co.za,2005:Maintenance/cmnucg46503w8xmdzkquj0kiz 2026-04-15T20:00:00.000+00:00 2026-04-15T20:00:00.000+00:00 Openserve - Grassy Park / Ottery - Scheduled Maintenance 3 Type: Maintenance

Duration: 10 hours

Affected Components: 🦎 Openserve Fibre

Apr 15, 20:00:00 GMT+0
Identified - Please note that Openserve will be conducting planned maintenance on their infrastructure in the Grassy Park and Ottery areas. Customers may experience disruptions in service..

Apr 15, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 16, 06:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cmnucboi404it8erhjnj2g8ds 2026-04-14T20:00:00.000+00:00 2026-04-14T20:00:00.000+00:00 Openserve - Grassy Park / Ottery - Scheduled Maintenance 2 Type: Maintenance

Duration: 10 hours

Affected Components: 🦎 Openserve Fibre

Apr 14, 20:00:00 GMT+0
Identified - Please note that Openserve will be conducting planned maintenance on their infrastructure in the Grassy Park and Ottery areas. Customers may experience disruptions in service..

Apr 14, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 15, 06:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cmnhi9dh700ip7m76kkoju3b0 2026-04-13T21:00:00.000+00:00 2026-04-13T21:00:00.000+00:00 Frogfoot - Admirals Park - Scheduled Maintenance Type: Maintenance

Duration: 6 hours

Affected Components: 🐸 Frogfoot Fibre

Apr 13, 21:00:00 GMT+0
Identified - Frogfoot will be performing Scheduled Maintenance on the Admirals Park node. Customers may experience disruptions in service..

Apr 13, 21:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 14, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cmnhifya101dy7a5wxq905x5r 2026-04-13T20:00:00.000+00:00 2026-04-13T20:00:00.000+00:00 Openserve - Tiervlei - Scheduled Maintenance Type: Maintenance

Duration: 14 hours

Affected Components: 🦎 Openserve Fibre

Apr 13, 20:00:00 GMT+0
Identified - Openserve will be performing Scheduled Maintenance on the Tiervlei node. Customers may experience disruptions in service..

Apr 13, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 14, 10:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cmnhicqzk02414kqcvzpfqcui 2026-04-13T20:00:00.000+00:00 2026-04-13T20:00:00.000+00:00 Openserve - Elsie's River - Scheduled Maintenance Type: Maintenance

Duration: 14 hours

Affected Components: 🦎 Openserve Fibre

Apr 13, 20:00:00 GMT+0
Identified - Openserve will be performing Scheduled Maintenance on the Elsie's River node. Customers may experience disruptions in service..

Apr 13, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 14, 10:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cmnuc7qdf0brifd3dirvrr4ep 2026-04-13T20:00:00.000+00:00 2026-04-13T20:00:00.000+00:00 Openserve - Grassy Park / Ottery - Scheduled Maintenance Type: Maintenance

Duration: 10 hours

Affected Components: 🐙 Octotel Fibre, 🦎 Openserve Fibre

Apr 13, 20:00:00 GMT+0
Identified - Please note that Openserve will be conducting planned maintenance on their infrastructure in the Grassy Park and Ottery areas. Customers may experience disruptions in service..

Apr 13, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 14, 06:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Incident/cmnw6nuoi004u7f1j2t8fsgvw 2026-04-12T18:30:40.896+00:00 2026-04-12T23:00:00.000+00:00 Alert - Atomic Network - Elevated latency via Workonline Type: Incident

Duration: 4 hours and 29 minutes

Affected Components: 🌍 IP Transit 1

Apr 12, 23:00:00 GMT+0
Resolved - This incident has been resolved..

Apr 12, 18:30:40 GMT+0
Investigating - We're currently seeing elevated latency and packet loss via our primary upstream provider. We have shut down the affected service while we investigate..

]]> tag:status.atomic.co.za,2005:Maintenance/cmnumacu500xb91qmh8b2a1g3 2026-04-12T13:00:00.000+00:00 2026-04-12T13:00:00.000+00:00 Atomic - Angola Cables - Emergency Maintenance Type: Maintenance

Duration: 8 hours

Affected Components: 🌎 IP Transit 2

Apr 12, 13:00:00 GMT+0
Identified - Please note that Angola technicians will be performing emergency maintenance. Some degradation to London may be experienced in this window. Our primary upstream will remain unaffected..

Apr 12, 13:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 12, 21:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cmnucvg17044e6u0j7c0ez840 2026-04-11T22:00:00.000+00:00 2026-04-11T22:00:00.000+00:00 Openserve - Cape Town - Scheduled Maintenance Type: Maintenance

Duration: 5 hours

Affected Components: 🦎 Openserve Fibre

Apr 11, 22:00:00 GMT+0
Identified - Please note that Openserve will be conducting planned maintenance on their infrastructure. According to the data provided, kindly be advised that customers around Tokai, Constantia, Hout Bay and Noordhoek may experience disruptions in service during the change window. .

Apr 11, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 12, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Incident/cmnt0jkdf00ijswkfmu328mwn 2026-04-10T14:40:34.624+00:00 2026-04-10T14:40:34.624+00:00 Alert - Atomic Network Type: Incident

Duration: 10 minutes

Affected Components: 🌎 IP Transit 2

Apr 10, 14:40:34 GMT+0
Investigating - We're currently seeing elevated latency and packet loss via our second upstream provider. They are aware of the problem and are investigating..

Apr 10, 14:50:08 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Maintenance/cmnhhmgkj012r7a5wj6x9imww 2026-04-09T20:00:00.000+00:00 2026-04-09T20:00:00.000+00:00 Openserve - Muizenberg - Scheduled Maintenance Type: Maintenance

Duration: 12 hours

Affected Components: 🦎 Openserve Fibre

Apr 9, 20:00:00 GMT+0
Identified - Openserve will be performing Scheduled Maintenance on the Muizenberg node. Customers may experience disruptions in service..

Apr 9, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 10, 08:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cmnhi19d805unwkl8viu8r7be 2026-04-09T20:00:00.000+00:00 2026-04-09T20:00:00.000+00:00 Openserve - Grassy Park - Scheduled Maintenance Type: Maintenance

Duration: 10 hours

Affected Components: 🦎 Openserve Fibre

Apr 9, 20:00:00 GMT+0
Identified - Openserve will be performing Scheduled Maintenance on the Grassy Park node. Customers may experience disruptions in service..

Apr 9, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 10, 06:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cmnhmdree02uutudvsdh6rjba 2026-04-08T22:00:00.000+00:00 2026-04-08T22:00:01.000+00:00 Octotel - Athlone - Route Maintenance Type: Maintenance

Duration: 5 hours

Affected Components: 🐙 Octotel Fibre

Apr 8, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 9, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

Apr 8, 22:00:00 GMT+0
Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Athlone Node. Customers may experience disruptions in service..

]]> tag:status.atomic.co.za,2005:Maintenance/cmnhi4h1h00m1gjfimmfal4gd 2026-04-08T18:00:00.000+00:00 2026-04-09T06:00:00.000+00:00 Frogfoot - De Zalze - Scheduled Maintenance Type: Maintenance

Duration: 12 hours

Affected Components: 🐸 Frogfoot Fibre

Apr 9, 06:00:00 GMT+0
Completed - Maintenance has completed successfully.

Apr 8, 18:00:00 GMT+0
Identified - Frogfoot will be performing Scheduled Maintenance in the De Zalze area. Customers may experience disruptions in service..

Apr 8, 18:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:status.atomic.co.za,2005:Incident/cmnd0q5h008lc12nyg067hlcw 2026-03-30T10:01:23.502+00:00 2026-03-30T10:01:23.502+00:00 Alert - Frogfoot - Stellenbosch Type: Incident

Duration: 32 minutes

Affected Components: 🐸 Frogfoot Fibre

Mar 30, 10:01:23 GMT+0
Investigating - We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating..

Mar 30, 10:32:55 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Maintenance/cmn661l0306eaf7q54p5392yl 2026-03-26T20:00:00.000+00:00 2026-03-26T20:00:01.000+00:00 Openserve - Pinelands - Scheduled Maintenance Type: Maintenance

Duration: 12 hours

Affected Components: 🦎 Openserve Fibre

Mar 26, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 27, 08:00:00 GMT+0
Completed - Maintenance has completed successfully.

Mar 26, 20:00:00 GMT+0
Identified - Openserve will be performing scheduled maintenance on the Pinelands node. Customers may experience disruptions in service..

]]> tag:status.atomic.co.za,2005:Incident/cmn5w5zn101ijf7q5cawjaeut 2026-03-25T10:19:20.750+00:00 2026-03-25T10:19:20.750+00:00 Alert - Vumatel - Gardens & Oranjezicht Type: Incident

Affected Components: 🐰 Vumatel Fibre

Mar 25, 10:19:20 GMT+0
Resolved - We are aware of an outage on the Vumatel network. Vumatel is busy investigating..

]]> tag:status.atomic.co.za,2005:Maintenance/cmn4fumb80322a9qj608adbbv 2026-03-24T22:00:00.000+00:00 2026-03-24T22:00:00.000+00:00 Octotel - Athlone - Route Maintenance Type: Maintenance

Duration: 5 hours

Affected Components: 🐙 Octotel Fibre

Mar 24, 22:00:00 GMT+0
Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Athlone Node. Customers may experience disruptions in service..

Mar 25, 03:00:00 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.atomic.co.za,2005:Maintenance/cmn4fumb80320a9qjf242418e 2026-03-24T21:00:00.000+00:00 2026-03-24T21:00:00.000+00:00 Octotel - Strand, Cape Gate, Kuilsriver - Route Maintenance Type: Maintenance

Duration: 6 hours

Affected Components: 🐙 Octotel Fibre

Mar 24, 21:00:00 GMT+0
Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Strand, Cape Gate, Kuilsriver Nodes. Customers may experience disruptions in service..

Mar 25, 03:00:00 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.atomic.co.za,2005:Maintenance/cmn4fumb8031qa9qjctj8e4ug 2026-03-24T03:00:00.000+00:00 2026-03-24T03:00:00.000+00:00 International Upstream 2 - Scheduled Maintenance Type: Maintenance

Duration: 6 hours

Mar 24, 03:00:00 GMT+0
Identified - Angola Cables will be performing scheduled maintenance. Customers may experience disruptions in service..

]]> tag:status.atomic.co.za,2005:Maintenance/cmn4fumb8031ya9qj8128eedu 2026-03-22T07:00:00.000+00:00 2026-03-22T07:00:00.000+00:00 Joburg Upstream 2 - Route Maintenance Type: Maintenance

Duration: 4 hours

Mar 22, 07:00:00 GMT+0
Identified - Please note that the Angola Cables technicians will be conducting scheduled maintenance on their infrastructure which will affect our upstream. Customers may experience disruptions in service..

]]> tag:status.atomic.co.za,2005:Incident/cmn4fulpk022xa9qj1m33ae8b 2026-03-21T13:14:00.000+00:00 2026-03-21T13:14:00.000+00:00 Alert - Frogfoot - Stellenbosch Type: Incident

Mar 21, 13:14:00 GMT+0
Investigating - Please note that we are aware of an outage on Frogfoot's network which is affecting services in the Stellenbosch area. Frogfoot technicians are currently investigating. More updates to follow..

Mar 24, 07:37:33 GMT+0
Resolved - The incident has been resolved.

]]> tag:status.atomic.co.za,2005:Maintenance/cmn4fumb8031ua9qj44aw4piv 2026-03-19T20:00:00.000+00:00 2026-03-19T20:00:00.000+00:00 Openserve - Cravenby - Scheduled Maintenance Type: Maintenance

Duration: 10 hours

Mar 19, 20:00:00 GMT+0
Identified - Openserve will be performing scheduled maintenance on the Cravenby node. Customers may experience disruptions in service..

]]> tag:status.atomic.co.za,2005:Incident/cmmxc1hba00fkwu6er5h37z7y 2026-03-19T10:33:49.259+00:00 2026-03-19T10:33:49.259+00:00 Alert - Octotel - CBD Type: Incident

Duration: 1 minute

Affected Components: 🐙 Octotel Fibre

Mar 19, 10:33:49 GMT+0
Identified - We are aware of an outage on the Octotel network. Octotel is busy investigating..

Mar 19, 10:34:22 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Incident/cmmxbv21d02hvoy35wwrjzpuk 2026-03-19T10:28:49.466+00:00 2026-03-19T10:28:49.466+00:00 Alert - Octotel - Gardens CBD Type: Incident

Duration: 1 minute

Affected Components: 🐙 Octotel Fibre

Mar 19, 10:28:49 GMT+0
Identified - We are aware of an outage on the Octotel network. Octotel is busy investigating..

Mar 19, 10:29:19 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Maintenance/cmn4fumb8031sa9qjgzdjgznk 2026-03-19T01:00:00.000+00:00 2026-03-19T01:00:00.000+00:00 Octotel - Rondebosch - Scheduled Maintenance Type: Maintenance

Duration: 2 hours

Mar 19, 01:00:00 GMT+0
Identified - Octotel will be performing Scheduled Maintenance on the Rondebosch node. Customers may experience disruptions in service..

]]> tag:status.atomic.co.za,2005:Maintenance/cmn4fumb8031ma9qjhw57cqv9 2026-03-18T20:00:00.000+00:00 2026-03-18T20:00:00.000+00:00 Openserve - Elsie's River - Planned Maintenance Type: Maintenance

Duration: 10 hours

Mar 18, 20:00:00 GMT+0
Identified - Openserve will be performing planned maintenance on the Elsie's River node. Customers may experience disruptions in service..

]]> tag:status.atomic.co.za,2005:Maintenance/cmn4fumb8031ga9qj8x7d0z2q 2026-03-18T20:00:00.000+00:00 2026-03-18T20:00:00.000+00:00 Openserve - Grassy Park - Planned Maintenance Type: Maintenance

Duration: 10 hours

Mar 18, 20:00:00 GMT+0
Identified - Openserve will be performing Planned Maintenance on the Grassy Park node. Customers may experience disruptions in service..

]]> tag:status.atomic.co.za,2005:Incident/cmn4fulpk022ua9qj5au89fzj 2026-03-18T16:00:00.000+00:00 2026-03-18T16:00:00.000+00:00 Alert - Atomic Network - Joburg Upstream Type: Incident

Mar 18, 16:00:00 GMT+0
Investigating - We are aware of an degraded performance on our Joburg upstream. We are busy investigating..

Mar 19, 09:40:28 GMT+0
Resolved - The incident has been resolved.

]]> tag:status.atomic.co.za,2005:Maintenance/cmn4fumb8031wa9qjhktseu5p 2026-03-17T22:00:00.000+00:00 2026-03-17T22:00:00.000+00:00 Octotel - Cape Gate - Route Maintenance Type: Maintenance

Duration: 5 hours

Mar 17, 22:00:00 GMT+0
Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Cape Gate Node. Customers may experience disruptions in service..

]]> tag:status.atomic.co.za,2005:Incident/cmn4fulpk022ra9qjb4rg0qdn 2026-03-13T10:30:00.000+00:00 2026-03-13T10:30:00.000+00:00 Alert - Vumatel - Edgemead Type: Incident

Mar 13, 10:30:00 GMT+0
Investigating - We are aware of an outage on the Vumatel network. Vumatel is busy investigating..

Mar 14, 06:34:33 GMT+0
Resolved - The incident has been resolved.

]]> tag:status.atomic.co.za,2005:Incident/cmn4fulpk022oa9qj8g3p3ius 2026-03-11T11:20:00.000+00:00 2026-03-11T11:20:00.000+00:00 Alert - Vumatel - Table View Type: Incident

Mar 11, 11:20:00 GMT+0
Investigating - We are aware of an outage on the Vumatel network. Vumatel is busy investigating..

Mar 12, 07:03:06 GMT+0
Investigating - The incident has been resolved.

]]> tag:status.atomic.co.za,2005:Incident/cmn4fulpk022la9qjbkg9gt82 2026-02-24T01:30:00.000+00:00 2026-02-24T01:30:00.000+00:00 Alert - Openserve - Pinelands Type: Incident

Feb 24, 01:30:00 GMT+0
Investigating - We are aware of an outage on the Openserve network. Openserve is busy investigating..

Mar 2, 07:13:12 GMT+0
Resolved - The incident has been resolved.

]]> tag:status.atomic.co.za,2005:Incident/cmn4fulpj022ia9qj1t4b9f9v 2026-02-20T05:23:00.000+00:00 2026-02-20T05:23:00.000+00:00 Alert - Openserve - Pinelands Type: Incident

Feb 20, 05:23:00 GMT+0
Investigating - Please note that we are aware of an outage Openserve's network which is affecting the Pinelands area. We're currently following up with Openserve for more information on the problem. More updates to follow..

Feb 20, 15:02:37 GMT+0
Resolved - The incident has been resolved.

]]> tag:status.atomic.co.za,2005:Incident/cmn4fulpj022fa9qjc0ir8j5v 2026-02-12T07:30:00.000+00:00 2026-02-12T07:30:00.000+00:00 Alert - Vumatel - Monte Vista & Plattekloof Glen Type: Incident

Feb 12, 07:30:00 GMT+0
Investigating - We are aware of an outage on the Vumatel network. Vumatel is busy investigating..

Feb 12, 08:07:38 GMT+0
Resolved - The incident has been resolved.

]]> tag:status.atomic.co.za,2005:Incident/cmn4fulpj022ca9qj53f27iqc 2026-02-09T13:38:00.000+00:00 2026-02-09T13:38:00.000+00:00 Alert - Vumatel - Monte Vista & Plattekloof Glen Type: Incident

Feb 9, 13:38:00 GMT+0
Investigating - Please note that we are aware of an outage on Vumatel's Network which is affecting the Monte Vista and Plattekloof areas. Vuma technicians are currently en route to the node to investigate. More updates to follow..

Feb 9, 16:37:39 GMT+0
Resolved - The incident has been resolved.

]]> tag:status.atomic.co.za,2005:Incident/cmn4fulpj0229a9qja1qu3nf1 2026-02-06T10:34:00.000+00:00 2026-02-06T10:34:00.000+00:00 Alert - Octotel - Cape Town CBD Type: Incident

Feb 6, 10:34:00 GMT+0
Investigating - Please note that we are aware of an outage on Octotel's fibre network which is affecting some links around the Cape Town City Centre. Octotel engineers are currently investigating the problem. More updates to follow..

Feb 7, 07:14:54 GMT+0
Resolved - The incident has been resolved.

]]> tag:status.atomic.co.za,2005:Incident/cmn4fulpj0226a9qjgvxfatdz 2026-02-03T14:15:00.000+00:00 2026-02-03T14:15:00.000+00:00 Alert - Openserve - Hout Bay Type: Incident

Feb 3, 14:15:00 GMT+0
Investigating - Please note that we are aware of an outage on Openserve's network which is affecting links around the Hout Bay area. Openserve technicians are currently investigating. Unfortunately we cannot advise regarding an ETR at the moment. More updates to follow..

Feb 4, 13:23:01 GMT+0
Resolved - The incident has been resolved.

]]> tag:status.atomic.co.za,2005:Incident/cmn4fulpj0223a9qj98ffd2rp 2026-01-29T11:30:00.000+00:00 2026-01-29T11:30:00.000+00:00 Alert - Octotel - Northern Suburbs Type: Incident

Jan 29, 11:30:00 GMT+0
Investigating - We are aware of an outage on the Octotel network. Octotel is busy investigating..

Jan 29, 17:30:10 GMT+0
Resolved - The incident has been resolved.

]]> tag:status.atomic.co.za,2005:Incident/cmn4fulpj0220a9qjcafkf6hz 2026-01-29T11:24:00.000+00:00 2026-01-29T11:24:00.000+00:00 Alert - Octotel - Strand Type: Incident

Jan 29, 11:24:00 GMT+0
Investigating - Please note that we are aware of degraded Octotel services around the Strand area. Octotel technicians are currently working on problem at the node. Apologies that we cannot provide an ETA on resolve at this time. More updates to follow..

Jan 29, 17:30:02 GMT+0
Resolved - The incident has been resolved.

]]> tag:status.atomic.co.za,2005:Incident/cmn4fulpj021xa9qje91j8bzj 2026-01-01T07:14:00.000+00:00 2026-01-01T07:14:00.000+00:00 Alert - Octotel - Kensington Type: Incident

Jan 1, 07:14:00 GMT+0
Investigating - We are aware of an outage on the Octotel network affecting customers in Kensington. Octotel is busy investigating..

Jan 2, 05:58:40 GMT+0
Resolved - The incident has been resolved.

]]> tag:status.atomic.co.za,2005:Incident/cmn4fulpj021ua9qj45xp8duc 2025-12-26T19:40:00.000+00:00 2025-12-26T19:40:00.000+00:00 Multiple Fibre Networks Type: Incident

Dec 26, 19:40:00 GMT+0
Investigating - We are investigating an issue affecting customers on multiple FNOs..

Dec 26, 20:05:56 GMT+0
Resolved - The incident has been resolved.

]]> tag:status.atomic.co.za,2005:Incident/cmn4fulpj021ra9qj0xqzffni 2025-12-22T07:31:00.000+00:00 2025-12-22T07:31:00.000+00:00 Alert - Octotel - Strand Type: Incident

Dec 22, 07:31:00 GMT+0
Investigating - Please note that Octotel have identified service impact to some customers in the Strand area. Their technicians are currently investigating. More updates to follow..

Dec 22, 15:35:02 GMT+0
Resolved - The incident has been resolved.

]]> tag:status.atomic.co.za,2005:Incident/cmn4fulpj021oa9qj311reean 2025-12-15T08:05:00.000+00:00 2025-12-15T08:05:00.000+00:00 Alert - Frogfoot - Simon's Town Type: Incident

Dec 15, 08:05:00 GMT+0
Investigating - We are aware of a partial outage on the Frogfoot network in Simon's Town. Frogfoot is busy investigating..

Dec 15, 14:28:20 GMT+0
Resolved - The incident has been resolved.

]]> tag:status.atomic.co.za,2005:Incident/cmn4fulpj021la9qjhy4rex24 2025-12-07T11:38:00.000+00:00 2025-12-07T11:38:00.000+00:00 Alert - Frogfoot - Strand Type: Incident

Dec 7, 11:38:00 GMT+0
Investigating - We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating..

Dec 8, 05:32:15 GMT+0
Resolved - The incident has been resolved.

]]> tag:status.atomic.co.za,2005:Incident/cmn4fulpj021fa9qj17qz1htw 2025-12-05T12:44:00.000+00:00 2025-12-05T12:44:00.000+00:00 Alert - Octotel - Blouberg / Melkbos / CBD / Kensington Type: Incident

Dec 5, 12:44:00 GMT+0
Investigating - Please note that we are aware of an outage on the Octotel's network which is affecting links around the Blouberg and Melkbos precincts. Octotel's technicians are busy investigating. More updates to follow..

Dec 6, 15:02:04 GMT+0
Resolved - The incident has been resolved.

Dec 6, 09:05:58 GMT+0
Investigating - Octotel technicians continue to work diligently in efforts to restore services damaged by civil works. Kindly note services remain at risk while technicians work on permanent repairs. ETR: ~4 hours.

Dec 6, 06:06:36 GMT+0
Investigating - Please note that Octotel technicians have worked through the night to conduct fibre repairs. Most services have been restored, however some customers around Salt River and Woodstock still remain down. The techs are currently working on repairs and splicing multiple links to restore all services. Current ETR is +-6 hours..

Dec 5, 12:45:41 GMT+0
Investigating - Please note that we are receiving reports of additional Octotel services impacted around Salt River and the City Bowl..

]]> tag:status.atomic.co.za,2005:Incident/cmn4fulpj021ca9qj7ezad2t6 2025-11-27T06:50:00.000+00:00 2025-11-27T06:50:00.000+00:00 Alert - Openserve - Franschhoek Type: Incident

Nov 27, 06:50:00 GMT+0
Investigating - Please note that we are aware of an outage on Openserve's network in the Franschhoek area. Openserve technicians are currently investigating. More updates to follow..

Nov 28, 05:10:18 GMT+0
Resolved - The incident has been resolved.

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