tag:status.atomic.co.za,2005:/history Atomic Network Status - Incident history 2026-08-20T20:00:00.000+00:00 Atomic Network tag:status.atomic.co.za,2005:Maintenance/cmshbuhbq02ah0zr4f4cbtnmo 2026-08-20T20:00:00.000+00:00 2026-08-06T09:42:18.433+00:00 Vumatel - Somerset West, Macassar & Stellenbosch - Scheduled Maintenance Type: Maintenance

Affected Components: 🐰 Vumatel Fibre

Aug 6, 09:42:18 GMT+0
Identified - Vumatel will be performing scheduled maintenance on the Somerset West, Macassar & Stellenbosch node. Customers may experience disruptions in service..

]]> tag:status.atomic.co.za,2005:Maintenance/cms8ycq440pih13pfp40r7z6q 2026-08-05T22:00:00.000+00:00 2026-07-31T13:02:25.602+00:00 Octotel - Rondebosch - Route Maintenance Type: Maintenance

Duration: 5 hours

Affected Components: 🐙 Octotel Fibre

Jul 31, 13:02:25 GMT+0
Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Rondebosch Node. Customers may experience disruptions in service..

Aug 5, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 6, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cms8ybxys0dus22pfhcqmaz5c 2026-08-03T22:00:00.000+00:00 2026-07-31T13:01:49.148+00:00 Octotel - Rondebosch - Route Maintenance Type: Maintenance

Duration: 5 hours

Affected Components: 🐙 Octotel Fibre

Jul 31, 13:01:49 GMT+0
Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Rondebosch Node. Customers may experience disruptions in service..

Aug 3, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 4, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Incident/cmsd7frki0aez0knvqz3q5oya 2026-08-03T12:27:47.275+00:00 2026-08-03T12:27:47.275+00:00 Alert - Octotel - Strand Type: Incident

Duration: 2 hours and 59 minutes

Affected Components: 🐙 Octotel Fibre

Aug 3, 12:27:47 GMT+0
Investigating - Please note that Octotel have identified an issue on their network affecting services around the Strand area. Octotel technicians are currently investigating. More updates to follow..

Aug 3, 15:27:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Incident/cms8yl4z10pyx0rpfk2rnekfi 2026-07-31T13:08:57.575+00:00 2026-07-31T13:08:57.575+00:00 Alert - Atomic Network - Internation Upstream 2 Type: Incident

Duration: 18 hours and 59 minutes

Affected Components: 🌎 IP Transit 2

Jul 31, 13:08:57 GMT+0
Investigating - We are currently experiencing degraded performance on this upstream. We are working with our provider in order to resolve this issue..

Aug 1, 08:08:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Maintenance/cms0cmhak08j31amtba3lhqzy 2026-07-29T22:00:00.000+00:00 2026-07-25T12:31:59.766+00:00 Octotel - Strand - Route Maintenance Type: Maintenance

Duration: 5 hours

Affected Components: 🐙 Octotel Fibre

Jul 25, 12:31:59 GMT+0
Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Strand Node. Customers may experience disruptions in service..

Jul 29, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 30, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cms0clmal00860qnzkbqx26cf 2026-07-29T22:00:00.000+00:00 2026-07-25T12:31:19.592+00:00 Octotel - Wellington - Route Maintenance Type: Maintenance

Duration: 5 hours

Affected Components: 🐙 Octotel Fibre

Jul 25, 12:31:19 GMT+0
Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Wellington Node. Customers may experience disruptions in service..

Jul 29, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 30, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cms0cpmni08m50zqdo41863sm 2026-07-29T20:00:00.000+00:00 2026-07-25T12:34:26.681+00:00 Vumatel - Ottery North - Equipment Replacement Type: Maintenance

Duration: 4 hours

Affected Components: 🐰 Vumatel Fibre

Jul 25, 12:34:26 GMT+0
Identified - Vumatel will be performing Equipment Replacement on the Ottery North node. Customers may experience disruptions in service..

Jul 29, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 30, 00:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cmrnl1n09004p0kpojg2kvvbp 2026-07-29T20:00:00.000+00:00 2026-07-16T14:06:43.656+00:00 Vumatel -Oranjezicht - Scheduled Maintenance Type: Maintenance

Duration: 1 hour and 30 minutes

Affected Components: 🐰 Vumatel Fibre

Jul 16, 14:06:43 GMT+0
Identified - Vumatel will be performing Scheduled Maintenance on the Oranjezicht node. Customers may experience disruptions in service..

Jul 29, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 29, 21:30:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cms0cjvzc00290kmlv6a4y4cx 2026-07-27T22:00:00.000+00:00 2026-07-25T12:29:58.849+00:00 Octotel - Rondebosch - Route Maintenance Type: Maintenance

Duration: 5 hours

Affected Components: 🐙 Octotel Fibre

Jul 25, 12:29:58 GMT+0
Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Rondebosch Node. Customers may experience disruptions in service..

Jul 27, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 28, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cms0ckoa709gk1aqdnsm74g0x 2026-07-27T22:00:00.000+00:00 2026-07-25T12:30:35.514+00:00 Octotel - Wellington - Route Maintenance Type: Maintenance

Duration: 5 hours

Affected Components: 🐙 Octotel Fibre

Jul 25, 12:30:35 GMT+0
Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Wellington Node. Customers may experience disruptions in service..

Jul 27, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 28, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cms33qpgf0st70rmtj9zar75e 2026-07-27T06:00:00.000+00:00 2026-07-27T15:00:00.000+00:00 Vumatel - Observatory - Infrastructure Upgrade Type: Maintenance

Duration: 9 hours

Affected Components: 🐰 Vumatel Fibre

Jul 27, 15:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 27, 06:00:00 GMT+0
Identified - Vumatel will be performing Infrastructure Upgrade on the Observatory node. Customers may experience disruptions in service..

]]> tag:status.atomic.co.za,2005:Incident/cmrytphlf077l1aruwmj1r9tp 2026-07-24T10:54:40.717+00:00 2026-07-24T10:54:40.717+00:00 Alert - Octotel - CBD Type: Incident

Duration: 7 hours and 5 minutes

Affected Components: 🐙 Octotel Fibre

Jul 24, 10:54:40 GMT+0
Investigating - We are aware of an outage on the Octotel network. Octotel is busy investigating..

Jul 24, 18:00:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Incident/cmryphty906r20zrux5tkh7ew 2026-07-24T08:56:44.987+00:00 2026-07-24T08:56:44.987+00:00 Alert - Openserve - Helderberg Type: Incident

Duration: 6 hours and 3 minutes

Affected Components: 🦎 Openserve Fibre

Jul 24, 08:56:44 GMT+0
Investigating - We are aware of an outage on the Openserve network. Openserve is busy investigating..

Jul 24, 15:00:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Maintenance/cmrursoti00zt1ars4do03jcg 2026-07-23T20:00:00.000+00:00 2026-07-23T20:00:01.000+00:00 Openserve - Grassy Park - Emergency Maintenance Type: Maintenance

Duration: 12 hours

Affected Components: 🦎 Openserve Fibre

Jul 23, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 24, 08:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 21, 14:50:06 GMT+0
Identified - Openserve will be performing Emergency Maintenance on the Grassy Park node. Customers may experience disruptions in service..

]]> tag:status.atomic.co.za,2005:Maintenance/cmrq3n3m001om0ln0m9qwen0x 2026-07-23T02:00:00.000+00:00 2026-07-18T08:22:50.390+00:00 Octotel - Cape Gate - Route Maintenance Type: Maintenance

Duration: 4 days, 17 hours and 37 minutes

Affected Components: 🐙 Octotel Fibre

Jul 18, 08:22:50 GMT+0
Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Cape Gate Node. Customers may experience disruptions in service..

Jul 23, 02:00:00 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.atomic.co.za,2005:Maintenance/cmrq3rhe003x30klkguem8oo3 2026-07-22T22:00:00.000+00:00 2026-07-22T22:00:01.000+00:00 Octotel - Wellington - Route Maintenance Type: Maintenance

Duration: 5 hours

Affected Components: 🐙 Octotel Fibre

Jul 22, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 23, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 18, 08:26:14 GMT+0
Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Wellington Node. Customers may experience disruptions in service..

]]> tag:status.atomic.co.za,2005:Maintenance/cmrt7oalu060z0yqwzr0cvple 2026-07-22T21:00:00.000+00:00 2026-07-22T21:00:01.000+00:00 Atomic - International Upstream 2 - Emergency Maintenance Type: Maintenance

Duration: 7 hours

Affected Components: 🌎 IP Transit 2

Jul 22, 21:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 23, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 20, 12:39:03 GMT+0
Identified - Our upstream provider will performing emergency maintenance..

]]> tag:status.atomic.co.za,2005:Maintenance/cmrnkzrr4002t0zpottki3ie4 2026-07-22T19:30:00.000+00:00 2026-07-16T14:05:16.500+00:00 Vumatel - Mowbray - Scheduled Maintenance Type: Maintenance

Duration: 6 days, 11 hours and 55 minutes

Affected Components: 🐰 Vumatel Fibre

Jul 16, 14:05:16 GMT+0
Identified - Vumatel will be performing Scheduled Maintenance on the Mowbray node. Customers may experience disruptions in service..

Jul 23, 02:00:00 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.atomic.co.za,2005:Maintenance/cmrdh6fuu07wq1blhjrcw6fd5 2026-07-21T19:00:00.000+00:00 2026-07-09T12:20:47.442+00:00 Vumatel - Paarl, Hout Bay, CBD & Delft - Scheduled Maintenance Type: Maintenance

Duration: 7 hours

Affected Components: 🐰 Vumatel Fibre

Jul 9, 12:20:47 GMT+0
Identified - Vumatel will be performing Scheduled Maintenance on the Paarl, Hout Bay, CBD & Delft nodes. Customers may experience disruptions in service..

Jul 21, 19:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 22, 02:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cmrq3p58l0l360zlkcx5cfbrl 2026-07-21T02:00:00.000+00:00 2026-07-18T08:24:25.807+00:00 Octotel - Rondebosch - Route Maintenance Type: Maintenance

Duration: 2 hours

Affected Components: 🐙 Octotel Fibre

Jul 18, 08:24:25 GMT+0
Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Rondebosch Node. Customers may experience disruptions in service..

Jul 21, 02:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 21, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cmrq3u9xg0m3s0kmrs4k13eak 2026-07-20T22:00:00.000+00:00 2026-07-18T08:28:25.167+00:00 Octotel - Wellington - Route Maintenance Type: Maintenance

Duration: 5 hours

Affected Components: 🐙 Octotel Fibre

Jul 18, 08:28:25 GMT+0
Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Wellington Node. Customers may experience disruptions in service..

Jul 20, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 21, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Incident/cmrt9jk6b068o0rqwi4iuy2yf 2026-07-20T13:31:20.961+00:00 2026-07-20T13:31:20.961+00:00 Alert - Atomic Network - Peak Time Congestion Type: Incident

Affected Components: 🌍 IP Transit 1

Jul 20, 13:31:20 GMT+0
Monitoring - We are aware of the issues causing disruption during peak times. Our upstream provider is currently working on increasing capacity but we currently do not have an ETR. We apologies for the inconvenience this has caused..

]]> tag:status.atomic.co.za,2005:Incident/cmrta8aay0ak20ro0082k22ge 2026-07-20T11:00:00.000+00:00 2026-07-31T13:05:59.660+00:00 Alert - Atomic Network - Joburg Upstream 2 Type: Incident

Duration: 11 days, 2 hours and 6 minutes

Affected Components: 👽 NAP JHB 2

Jul 31, 13:05:59 GMT+0
Resolved - This incident has been resolved..

Jul 20, 11:00:00 GMT+0
Identified - We are aware of the outage affecting one of our Joburg upstream. Our provider is currently aware of the issue and are working to resolve it. .

]]> tag:status.atomic.co.za,2005:Maintenance/cmrdhhc0000bi0zs3kp8oc0go 2026-07-16T20:00:00.000+00:00 2026-07-09T12:29:15.665+00:00 Vumatel - Ottery - Hardware Replacement Type: Maintenance

Duration: 6 hours

Affected Components: 🐰 Vumatel Fibre

Jul 9, 12:29:15 GMT+0
Identified - Vumatel will be performing Hardware Replacement on the Ottery node. Customers may experience disruptions in service..

Jul 16, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 17, 02:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cmrdhfh14006c0ks3qdf6n9b3 2026-07-16T20:00:00.000+00:00 2026-07-09T12:27:48.870+00:00 Vumatel - Rondebosch, Landsdown & Kenwyn - Hardware Replacement Type: Maintenance

Duration: 6 hours

Affected Components: 🐰 Vumatel Fibre

Jul 9, 12:27:48 GMT+0
Identified - Vumatel will be performing Hardware Replacement on the Rondebosch, Landsdown & Kenwyn nodes. Customers may experience disruptions in service..

Jul 16, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 17, 02:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cmrhixw7t0qoo0kq644hsgrao 2026-07-15T22:00:00.000+00:00 2026-07-12T08:21:12.676+00:00 Octotel - Rondebosch - Route Maintenance Type: Maintenance

Duration: 5 hours

Affected Components: 🐙 Octotel Fibre

Jul 12, 08:21:12 GMT+0
Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Rondebosch Node. Customers may experience disruptions in service..

Jul 15, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 16, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cmrdhju4v081y1blh19fmaq6n 2026-07-15T20:00:00.000+00:00 2026-07-09T12:31:12.477+00:00 Vumatel - Oranjezicht - Hardware Maintenance Type: Maintenance

Duration: 6 hours

Affected Components: 🐰 Vumatel Fibre

Jul 9, 12:31:12 GMT+0
Identified - Vumatel will be performing Hardware Maintenance on the Oranjezicht node. Customers may experience disruptions in service..

Jul 15, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 16, 02:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cmrhix84v00vi10p2i3dxbvk2 2026-07-13T22:00:00.000+00:00 2026-07-12T08:20:41.471+00:00 Octotel - Rondebosch - Route Maintenance Type: Maintenance

Duration: 5 hours

Affected Components: 🐙 Octotel Fibre

Jul 12, 08:20:41 GMT+0
Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Rondebosch Node. Customers may experience disruptions in service..

Jul 13, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 14, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cmrdhb2ek000d0rpnz75fwkx5 2026-07-13T19:00:00.000+00:00 2026-07-09T12:24:23.297+00:00 Vumatel - Edgemead, Bothasig, Montevista & Parow - Scheduled Maintenance Type: Maintenance

Duration: 7 hours

Affected Components: 🐰 Vumatel Fibre

Jul 9, 12:24:23 GMT+0
Identified - Vumatel will be performing Scheduled Maintenance on the Edgemead, Bothasig, Montevista & Parow nodes. Customers may experience disruptions in service..

Jul 13, 19:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 14, 02:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cmrbukbch001c10o6xq0intif 2026-07-09T23:00:00.000+00:00 2026-07-08T08:59:57.451+00:00 Octotel - Cape Gate - Route Maintenance Type: Maintenance

Duration: 3 hours

Affected Components: 🐙 Octotel Fibre

Jul 8, 08:59:57 GMT+0
Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Cape Gate Node. Customers may experience disruptions in service..

Jul 9, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 10, 02:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Incident/cmq4vxznk01fqqod1uz6g7tg5 2026-06-08T07:24:28.915+00:00 2026-06-08T07:24:28.915+00:00 Alert - Octotel - Rondebosch Type: Incident

Duration: 11 hours and 36 minutes

Affected Components: 🐙 Octotel Fibre

Jun 8, 07:24:28 GMT+0
Identified - We are aware of an outage on the Octotel network. Octotel is busy investigating..

Jun 8, 19:00:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Incident/cmpp7uvxt00xjqh8yrb78rjps 2026-05-28T07:00:24.913+00:00 2026-05-28T12:20:15.206+00:00 Alert - Octotel - Cape Gate Type: Incident

Duration: 5 hours and 20 minutes

Affected Components: 🐙 Octotel Fibre

May 28, 12:20:15 GMT+0
Resolved - This incident has been resolved..

May 28, 07:00:24 GMT+0
Investigating - We are aware of an outage on the Octotel network. Octotel is busy investigating..

]]> tag:status.atomic.co.za,2005:Incident/cmpnubm131hw8qkou22xajrqs 2026-05-27T09:07:00.108+00:00 2026-05-27T09:07:00.108+00:00 Alert - Atomic Network - International Upstream 2 Type: Incident

Duration: 2 hours and 26 minutes

Affected Components: 🌎 IP Transit 2

May 27, 09:07:00 GMT+0
Identified - We have noticed elevated latency to certain destinations. .

May 27, 09:33:42 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

May 27, 11:33:15 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Incident/cmpgj45xt00cxpamk3o4jvf8g 2026-05-22T06:18:53.852+00:00 2026-05-22T06:18:53.852+00:00 Alert - Openserve - Welgemoed Type: Incident

Duration: 3 hours and 46 minutes

Affected Components: 🦎 Openserve Fibre

May 22, 06:18:53 GMT+0
Investigating - Please note that we are aware of an outage on Openserve's network in Welgemoed and surrounding areas. We're following up with our Openserve Management team this morning for more information. .

May 22, 10:04:58 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Incident/cmpf6kibg00dnqwjjudr4pjok 2026-05-21T07:39:54.912+00:00 2026-05-21T14:40:00.000+00:00 Alert - Octotel - Strand Type: Incident

Duration: 7 hours

Affected Components: 🐙 Octotel Fibre

May 21, 14:40:00 GMT+0
Resolved - This incident has been resolved..

May 21, 07:39:54 GMT+0
Investigating - We are aware of an outage on the Octotel network. Octotel is busy investigating..

]]> tag:status.atomic.co.za,2005:Incident/cmpcqf7vk00s1p9r4ajmqjmlt 2026-05-19T12:30:00.000+00:00 2026-05-19T14:00:56.707+00:00 Alert - Atomic Network - International Upstream 2 High latency Type: Incident

Duration: 23 hours and 30 minutes

Affected Components: 🌎 IP Transit 2

May 19, 14:00:56 GMT+0
Identified - We are aware of an increase International latency on the Atomic network. We are busy investigating..

May 19, 12:30:00 GMT+0
Identified - We are aware of an increase International latency on the Atomic network. We are busy investigating..

May 20, 12:00:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Incident/cmp89zor706xtp9mnc3a9q3r7 2026-05-16T11:41:19.063+00:00 2026-05-17T07:35:23.493+00:00 Alert - Frogfoot - Milnerton Type: Incident

Duration: 19 hours and 54 minutes

Affected Components: 🐸 Frogfoot Fibre

May 17, 07:35:23 GMT+0
Resolved - This incident has been resolved..

May 16, 11:41:19 GMT+0
Investigating - We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating..

]]> tag:status.atomic.co.za,2005:Incident/cmp45p5e00038p0ujzuk0x47l 2026-05-13T14:30:04.172+00:00 2026-05-13T14:30:04.172+00:00 Alert - Atomic Network - International Upstream 1 Type: Incident

Duration: 4 days and 20 hours

Affected Components: 🌍 IP Transit 1

May 13, 14:30:04 GMT+0
Investigating - We have are currently seeing higher latency and packet loss on our primary upstream and have decided to shut it down until resolved. All international traffic will now be routed through our secondary upstream..

May 13, 14:31:12 GMT+0
Monitoring - We have are currently seeing higher latency and packet loss on our primary upstream and have decided to shut it down until resolved. All international traffic will now be routed through our secondary upstream..

May 18, 10:30:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Incident/cmowy6n82072wuq6asskmou7r 2026-05-08T13:25:19.711+00:00 2026-05-08T17:45:00.000+00:00 Alert - Octotel - Blouberg Type: Incident

Duration: 4 hours and 20 minutes

Affected Components: 🐙 Octotel Fibre

May 8, 17:45:00 GMT+0
Resolved - This incident has been resolved..

May 8, 13:25:19 GMT+0
Investigating - Please note that we are aware of an outage on Octotel's fibre network. Customers in the Milnerton and Parklands areas connected to the Blouberg node may experience disruptions in service. Octotel technicians are currently investigating. More updates to follow. .

]]> tag:status.atomic.co.za,2005:Incident/cmosqhv6j007owmg9ohcc5u1n 2026-05-05T14:39:01.801+00:00 2026-05-05T14:39:01.801+00:00 Alert - Frogfoot - CBD Type: Incident

Duration: 2 hours and 6 minutes

Affected Components: 🐸 Frogfoot Fibre

May 5, 14:39:01 GMT+0
Identified - We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating..

May 5, 16:45:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Incident/cmosbtde806458viwrj4n6q5w 2026-05-05T07:48:04.520+00:00 2026-05-05T08:00:00.000+00:00 Alert - Atomic Network - International Upstream 1 & 2 Type: Incident

Duration: 12 minutes

Affected Components: 🌎 IP Transit 2, 🌍 IP Transit 1

May 5, 08:00:00 GMT+0
Resolved - This incident has been resolved..

May 5, 07:48:04 GMT+0
Investigating - We are aware of an outage on the Atomic network. We are busy investigating..

May 5, 07:57:58 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

]]> tag:status.atomic.co.za,2005:Incident/cmolje5td071ayy79cjbbtyrn 2026-04-30T13:15:00.000+00:00 2026-04-30T13:15:00.000+00:00 Alert - Atomic Network - JHB Upstream 2 Type: Incident

Duration: 1 hour and 5 minutes

Affected Components: 👽 NAP JHB 2

Apr 30, 13:15:00 GMT+0
Investigating - We are aware of an outage on the upstream network and our upstream provider is working to resolve the issue..

Apr 30, 13:45:00 GMT+0
Identified - We are aware of an outage on the upstream network and our upstream provider is working to resolve the issue..

Apr 30, 14:20:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Incident/cmolbbk1h06ky701bes9w98eq 2026-04-30T09:59:50.272+00:00 2026-04-30T09:59:50.272+00:00 Alert - Octotel - Ruyterwacht Type: Incident

Duration: 23 hours and 26 minutes

Affected Components: 🐙 Octotel Fibre

Apr 30, 09:59:50 GMT+0
Investigating - Please note that we are aware of an outage on Octotel's network which is affecting services around Ruyterwacht, Andriaanse and the Clarkes areas . Octotel's technicians are currently investigating..

May 1, 09:25:51 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Incident/cmolb8ovn00ae113kwesjvmbq 2026-04-30T09:57:36.278+00:00 2026-04-30T09:57:36.278+00:00 Alert - Frogfoot - Gordon's Bay Type: Incident

Duration: 1 day, 21 hours and 42 minutes

Affected Components: 🐸 Frogfoot Fibre

Apr 30, 09:57:36 GMT+0
Investigating - Please note that we are aware of an outage on Frogfoot's network which is affecting services around Gordon's Bay. Frogfoot technicians are currently investigating. .

May 2, 07:39:11 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Incident/cmoig4hms02lrkatdxwrnnl60 2026-04-27T14:15:00.000+00:00 2026-04-27T14:15:00.000+00:00 Alert - Atomic Network - International Upstream 2 Type: Incident

Duration: 19 hours and 45 minutes

Affected Components: 🌎 IP Transit 2

Apr 27, 14:15:00 GMT+0
Identified - There is currently an issue between Lisbon and London causing some additional latency..

Apr 28, 08:00:00 GMT+0
Monitoring - We are monitoring the issue but it appears to currently be stable..

Apr 28, 10:00:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Incident/cmo6w7dq40kv2umqqy1824pqg 2026-04-20T07:47:54.734+00:00 2026-04-20T07:47:54.734+00:00 Alert - Openserve - Newlands Type: Incident

Duration: 6 hours and 12 minutes

Affected Components: 🦎 Openserve Fibre

Apr 20, 07:47:54 GMT+0
Investigating - We are aware of an outage on the Openserve network. Openserve is busy investigating..

Apr 20, 14:00:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Incident/cmo1t0jz000fkos72bmmgwjx2 2026-04-16T17:00:55.436+00:00 2026-04-16T17:00:55.436+00:00 Alert - Elevated international latency Type: Incident

Duration: 8 days, 15 hours and 39 minutes

Affected Components: 🌍 IP Transit 1

Apr 16, 17:00:55 GMT+0
Monitoring - Our primary upstream is suffering an outage on one of their West coast paths. We have shut down the affected service. Customers may see higher latency to some international destinations..

Apr 25, 08:39:34 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Incident/cmnw6nuoi004u7f1j2t8fsgvw 2026-04-12T18:30:40.896+00:00 2026-04-12T23:00:00.000+00:00 Alert - Atomic Network - Elevated latency via Workonline Type: Incident

Duration: 4 hours and 29 minutes

Affected Components: 🌍 IP Transit 1

Apr 12, 23:00:00 GMT+0
Resolved - This incident has been resolved..

Apr 12, 18:30:40 GMT+0
Investigating - We're currently seeing elevated latency and packet loss via our primary upstream provider. We have shut down the affected service while we investigate..

]]> tag:status.atomic.co.za,2005:Incident/cmnt0jkdf00ijswkfmu328mwn 2026-04-10T14:40:34.624+00:00 2026-04-10T14:40:34.624+00:00 Alert - Atomic Network Type: Incident

Duration: 10 minutes

Affected Components: 🌎 IP Transit 2

Apr 10, 14:40:34 GMT+0
Investigating - We're currently seeing elevated latency and packet loss via our second upstream provider. They are aware of the problem and are investigating..

Apr 10, 14:50:08 GMT+0
Resolved - This incident has been resolved..

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