Notice history - Atomic Network Status

Fibre Network Status: 🐙 Octotel, 🐸 Frogfoot (updates on X), and 🐰 Vumatel

99.69% uptime

Aug 2022 · 99.66%Sep · 99.45%Oct · 99.95%

Aug 2022

Sep 2022

Oct 2022

99.83% uptime

Aug 2022 · 99.95%Sep · 99.72%Oct · 99.81%

Aug 2022

Sep 2022

Oct 2022

99.88% uptime

Aug 2022 · 100.0%Sep · 100.0%Oct · 99.64%

Aug 2022

Sep 2022

Oct 2022

100.0% uptime

Aug 2022 · 100.0%Sep · 100.0%Oct · 100.0%

Aug 2022

Sep 2022

Oct 2022

Operational

100.0% uptime

Aug 2022 · 100.0%Sep · 100.0%Oct · 100.0%

Aug 2022

Sep 2022

Oct 2022

Partial outage

100.0% uptime

Aug 2022 · 100.0%Sep · 100.0%Oct · 100.0%

Aug 2022

Sep 2022

Oct 2022

100.0% uptime

Aug 2022 · 100.0%Sep · 100.0%Oct · 100.0%

Aug 2022

Sep 2022

Oct 2022

100.0% uptime

Aug 2022 · 100.0%Sep · 100.0%Oct · 100.0%

Aug 2022

Sep 2022

Oct 2022

100.0% uptime

Aug 2022 · 100.0%Sep · 100.0%Oct · 100.0%

Aug 2022

Sep 2022

Oct 2022

Notice history

View current status

Oct 2022

Resolved23 October 2022 at 7:54 AMUTC
The incident has been resolved
Investigating23 October 2022 at 6:30 AMUTC
We are aware of an outage on the Frogfoot network. Parklands, Montague Gardens, Blouberg. Resolution in progress.

Update23 October 2022 at 7:19 AMUTC
The incident has been resolved
Investigating22 October 2022 at 5:29 PMUTC
We have seen some customers on Vumatel's GPON lose connectivity. We are investigating and have alerted the Vumatel network team.

Resolved21 October 2022 at 6:48 PMUTC
The incident has been resolved
Investigating21 October 2022 at 6:43 AMUTC
Frogfoot’s network team are investigating degraded service affecting customers in Constantia, Rondebosch, Wynberg, Hout Bay.

Octotel - Melkbos - Backhaul maintenance

CompletedMaintenance1 hour

Planned20 October 2022 at 1:00 PMUTC
Octotel will be performing backhaul maintenance at their Melkbos node. Expect 15 min downtime.

Update16 October 2022 at 2:31 PMUTC
The incident has been resolved
Investigating16 October 2022 at 9:31 AMUTC
Frogfoot are investigating a partial outage in the Western Cape.

Sep 2022

Octotel - Lakeside - Battery maintenance

CompletedMaintenance1 hour 5 minutes

Planned21 September 2022 at 9:55 PMUTC
Octotel engineers will be performing an emergency change to increase battery capacity at the Lakeside node environment to improve the resilience of the network.

Update22 September 2022 at 9:15 AMUTC
The incident has been resolved
Investigating21 September 2022 at 1:49 PMUTC
Frogfoot are aware of an outage affecting areas of Parklands North, their engineers are working on the problem.

Update21 September 2022 at 4:50 AMUTC
The incident has been resolved
Investigating20 September 2022 at 11:14 AMUTC
Octotel's Blouberg, Melkbos and Kensington nodes are offline. Octotel electricians are working on increasing power capacity at Blouberg nodes. This change caused unexpected downtime affecting Kensington and upstream nodes such as Blouberg and Melkbos.

Resolved19 September 2022 at 2:29 PMUTC
The incident has been resolved
Investigating19 September 2022 at 1:43 PMUTC
Octotel's Blouberg and Melkbos nodes are offline. Their technicians are investigating.

Resolved18 September 2022 at 5:00 PMUTC
The incident has been resolved
Investigating18 September 2022 at 11:37 AMUTC
Technicians are en route to fix a fibre fault affecting customers on the Frogfoot network in Constantia. No ETA for resolution has been provided.

Aug 2022

Octotel - Rondebosch - Hardware maintenance

CompletedMaintenance3 hours

Planned29 August 2022 at 1:00 AMUTC
Octotel will be performing hardware maintenance at their Rondebosch node. Expect 3 hours downtime.

Octotel - Strand - Major Fibre Repairs

CompletedMaintenance5 hours

Planned24 August 2022 at 11:00 PMUTC
Octotel will be performing major repair work on their Strand fibre network. Expect 4 to 6 hours downtime. Each customer should only be affected on one of these mornings: 17, 18, 19, 22, 24, 25 August.

Octotel - Strand - Major Fibre Repairs

CompletedMaintenance5 hours

Planned23 August 2022 at 11:00 PMUTC
Octotel will be performing major repair work on their Strand fibre network. Expect 4 to 6 hours downtime. Each customer should only be affected on one of these mornings: 17, 18, 19, 22, 24, 25 August.

Frogfoot - Simons Town - Switch replacement

CompletedMaintenance2 hours

Planned22 August 2022 at 11:00 AMUTC
Frogfoot will replacing a switch in Simons Town. Expected downtime: 1 hour.

Octotel - Strand - Major Fibre Repairs

CompletedMaintenance5 hours

Planned21 August 2022 at 11:00 PMUTC
Octotel will be performing major repair work on their Strand fibre network. Expect 4 to 6 hours downtime. Each customer should only be affected on one of these mornings: 17, 18, 19, 22, 24, 25 August.

Aug 2022 to Oct 2022