Atomic Network - Notice history

Fibre Network Status: 🐙 Octotel, 🐸 Frogfoot (updates on X), and 🐰 Vumatel

🐙 Octotel Fibre under maintenance

🐙 Octotel Fibre - Under maintenance

99% - uptime
Nov 2025 · 98.88%Dec · 98.41%Jan 2026 · 98.84%

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Nov 2025
Dec 2025
Jan 2026

🐸 Frogfoot Fibre - Operational

99% - uptime
Nov 2025 · 98.55%Dec · 98.87%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

🐰 Vumatel Fibre - Operational

100% - uptime
Nov 2025 · 99.50%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

🦎 Openserve Fibre - Operational

100% - uptime
Nov 2025 · 98.84%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

🚀 Atomic Network - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Notice history

Jan 2026

Alert - Octotel - Northern Suburbs
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We are aware of an outage on the Octotel network. Octotel is busy investigating.

Alert - Octotel - Strand
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    Please note that we are aware of degraded Octotel services around the Strand area. Octotel technicians are currently working on problem at the node. Apologies that we cannot provide an ETA on resolve at this time. More updates to follow.

Alert - Octotel - Kensington
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We are aware of an outage on the Octotel network affecting customers in Kensington. Octotel is busy investigating.

Dec 2025

Multiple Fibre Networks
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We are investigating an issue affecting customers on multiple FNOs.

Alert - Octotel - Strand
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    Please note that Octotel have identified service impact to some customers in the Strand area. Their technicians are currently investigating. More updates to follow.

Alert - Frogfoot - Simon's Town
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We are aware of a partial outage on the Frogfoot network in Simon's Town. Frogfoot is busy investigating.

Alert - Frogfoot - Strand
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating.

Alert - Octotel - Blouberg / Melkbos / CBD / Kensington
  • Resolved
    Resolved

    The incident has been resolved

  • Update
    Update

    Octotel technicians continue to work diligently in efforts to restore services damaged by civil works. Kindly note services remain at risk while technicians work on permanent repairs. ETR: ~4 hours

  • Update
    Update

    Please note that Octotel technicians have worked through the night to conduct fibre repairs. Most services have been restored, however some customers around Salt River and Woodstock still remain down. The techs are currently working on repairs and splicing multiple links to restore all services. Current ETR is +-6 hours.

  • Update
    Update

    Please note that we are receiving reports of additional Octotel services impacted around Salt River and the City Bowl.

  • Investigating
    Investigating

    Please note that we are aware of an outage on the Octotel's network which is affecting links around the Blouberg and Melkbos precincts. Octotel's technicians are busy investigating. More updates to follow.

Nov 2025

Alert - Openserve - Franschhoek
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    Please note that we are aware of an outage on Openserve's network in the Franschhoek area. Openserve technicians are currently investigating. More updates to follow.

Alert - Frogfoot - Strand
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    Please note that we are aware of an outage on Frogfoot's network in the Strand area. Frogfoot technicians are currently investigating. More updates to follow.

Alert - Frogfoot - Partial Outage - Golden Acre
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating.

Alert - Openserve - Atlantic Seaboard
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    Please note that we are aware of an outage on Openserve's network. We're currently following up with Openserve regarding the current status and estimated time of resolve. More updates to follow.

Degraded Performance - Octotel - Strand & Eden District
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We are aware of an outage on the Octotel network. Octotel is busy investigating.

Nov 2025 to Jan 2026

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