Atomic Network - Notice history

Fibre Network Status: 🐙 Octotel, 🐸 Frogfoot (updates on X), and 🐰 Vumatel

All systems operational

🐙 Octotel Fibre - Operational

98% - uptime
Oct 2025 · 99.21%Nov · 98.88%Dec · 98.41%

Previous page

Next page

Oct 2025
Nov 2025
Dec 2025

🐸 Frogfoot Fibre - Operational

99% - uptime
Oct 2025 · 98.99%Nov · 98.55%Dec · 98.87%

Previous page

Next page

Oct 2025
Nov 2025
Dec 2025

🐰 Vumatel Fibre - Operational

100% - uptime
Oct 2025 · 99.92%Nov · 99.50%Dec · 100.0%

Previous page

Next page

Oct 2025
Nov 2025
Dec 2025

🦎 Openserve Fibre - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 98.84%Dec · 100.0%

Previous page

Next page

Oct 2025
Nov 2025
Dec 2025

🚀 Atomic Network - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

Previous page

Next page

Oct 2025
Nov 2025
Dec 2025

Notice history

Dec 2025

Multiple Fibre Networks
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We are investigating an issue affecting customers on multiple FNOs.

Alert - Octotel - Strand
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    Please note that Octotel have identified service impact to some customers in the Strand area. Their technicians are currently investigating. More updates to follow.

Alert - Frogfoot - Simon's Town
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We are aware of a partial outage on the Frogfoot network in Simon's Town. Frogfoot is busy investigating.

Alert - Frogfoot - Strand
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating.

Alert - Octotel - Blouberg / Melkbos / CBD / Kensington
  • Resolved
    Resolved

    The incident has been resolved

  • Update
    Update

    Octotel technicians continue to work diligently in efforts to restore services damaged by civil works. Kindly note services remain at risk while technicians work on permanent repairs. ETR: ~4 hours

  • Update
    Update

    Please note that Octotel technicians have worked through the night to conduct fibre repairs. Most services have been restored, however some customers around Salt River and Woodstock still remain down. The techs are currently working on repairs and splicing multiple links to restore all services. Current ETR is +-6 hours.

  • Update
    Update

    Please note that we are receiving reports of additional Octotel services impacted around Salt River and the City Bowl.

  • Investigating
    Investigating

    Please note that we are aware of an outage on the Octotel's network which is affecting links around the Blouberg and Melkbos precincts. Octotel's technicians are busy investigating. More updates to follow.

Nov 2025

Alert - Openserve - Franschhoek
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    Please note that we are aware of an outage on Openserve's network in the Franschhoek area. Openserve technicians are currently investigating. More updates to follow.

Alert - Frogfoot - Strand
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    Please note that we are aware of an outage on Frogfoot's network in the Strand area. Frogfoot technicians are currently investigating. More updates to follow.

Alert - Frogfoot - Partial Outage - Golden Acre
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating.

Alert - Openserve - Atlantic Seaboard
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    Please note that we are aware of an outage on Openserve's network. We're currently following up with Openserve regarding the current status and estimated time of resolve. More updates to follow.

Degraded Performance - Octotel - Strand & Eden District
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We are aware of an outage on the Octotel network. Octotel is busy investigating.

Oct 2025

Alert - Octotel - Greenpoint
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    Please note that Octotel has just reported that there is a problem in the Green Point aggregation node. Technicians are currently busy investigating. More updates to follow shortly.

Alert - Octotel - City Bowl-Vredehoek
  • Resolved
    Resolved

    The incident has been resolved

  • Update
    Update

    Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.

  • Update
    Update

    Update from Octotel: "Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an ETR for the full restoration process."

  • Investigating
    Investigating

    We are aware of an outage on the Octotel network. Octotel is busy investigating.

Alert - Frogfoot - Gordons Bay Central
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating.

Atomic - Angola Cables - Degraded Services
  • Update
    Update

    The incident has been resolved

  • Investigating
    Investigating

    We are seeing high packet loss across services provided by our second upstream - Angola Cables. We've shut down the affected links.

Alert - Vumatel - Oranjezicht, Higgovale & Gardens
  • Update
    Update

    The incident has been resolved

  • Investigating
    Investigating

    We are aware of an outage on the Vumatel network. Vumatel is busy investigating.

Oct 2025 to Dec 2025

Next