Atomic Network - Notice history

Frogfoot's network in Welgevonden, Stellenbosch is down. Frogfoot are aware of the issue and equipment is scheduled to be replaced.

Frogfoot are seeing packet loss to OLTs in multiple Cape Town areas. Clients may experience packet loss and slow download speeds. Their ME team are investigating.

Frogfoot are seeing packet loss to OLTs in multiple Cape Town areas. Clients may experience packet loss and slow download speeds.

We are aware of an outage on the Octotel network. The following nodes are affected: Blouberg, Melkbos, Kensington.

Frogfoot have patched the issues that caused the recent regional network outage, but are still troubleshooting to find the root cause. They have advised there may be service disruption while they are investigating. If you experience issues please let us know so we can forward the details to their network team.

Multiple customers on Frogfoot are impacted by an outage. Resolution is underway but no ETA for resolution has been provided.

Octotel has advised that their Ruyterwacht node is down. Technicians as en route to investigate. No ETA for resolution was provided at this time.

We have to extend the maintenance window for today. There was a delay with the cabling move in the DC. One of the cross connects was hard for Teraco to migrate. Aiming to be done by 07:00.