tag:status.atomic.co.za,2005:/history Atomic Network Status - Incident history 2026-09-29T22:00:00.000+00:00 Atomic Network tag:status.atomic.co.za,2005:Maintenance/cmukvh4lq000l1bl9li06ethb 2026-09-29T22:00:00.000+00:00 2026-09-28T06:34:30.940+00:00 Octotel - Rondebosch - Planned Maintenance Type: Maintenance

Affected Components: 🐙 Octotel Fibre

Sep 28, 06:34:30 GMT+0
Identified - Please note that Octotel will be performing scheduled maintenance on the Rondebosch node. Customers may experience disruptions in service..

]]> tag:status.atomic.co.za,2005:Maintenance/cmukvjz0j09lh0xmxfy2fsw2t 2026-09-29T22:00:00.000+00:00 2026-09-28T06:36:43.662+00:00 Octotel - Cape Gate - Route Maintenance Type: Maintenance

Affected Components: 🐙 Octotel Fibre

Sep 28, 06:36:43 GMT+0
Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Cape Gate node. Customers may experience disruptions in service..

]]> tag:status.atomic.co.za,2005:Incident/cmumfycj300461mo41zxo9unv 2026-09-29T08:55:32.285+00:00 2026-09-29T08:55:32.285+00:00 Alert - Octotel - Cape Gate Type: Incident

Duration: 6 hours and 21 minutes

Affected Components: 🐙 Octotel Fibre

Sep 29, 08:55:32 GMT+0
Investigating - Octotel are observing an issue affecting certain customers on our Cape Gate node. Octotel is busy investigating..

Sep 29, 12:13:47 GMT+0
Identified - Octotel engineers have commenced with the fibre repairs to restore connectivity to those affected customers. ETR for complete restoration: 5 Hours..

Sep 29, 15:16:30 GMT+0
Resolved - Octotel engineers have completed the fibre repairs works. Please reboot your ONT and router if your connection is still offline..

]]> tag:status.atomic.co.za,2005:Incident/cmumd6swv02890wmo3s29cbch 2026-09-29T05:00:00.000+00:00 2026-09-29T05:00:00.000+00:00 Alert - Octotel - Strand Type: Incident

Duration: 10 hours and 16 minutes

Affected Components: 🐙 Octotel Fibre

Sep 29, 05:00:00 GMT+0
Investigating - We are aware of an outage on the Octotel network. Octotel has a team on-site busy investigating..

Sep 29, 08:37:10 GMT+0
Identified - Octotel engineers have commenced with the fibre repairs to restore connectivity to those affected customers. ETR for complete restoration: 7 Hours..

Sep 29, 15:15:40 GMT+0
Resolved - Octotel engineers have completed the fibre repairs works. Please reboot your ONT and router if your connection is still offline..

]]> tag:status.atomic.co.za,2005:Maintenance/cmu6u6eds0dad13pcx8ihnalt 2026-09-22T02:00:00.000+00:00 2026-09-22T02:00:01.000+00:00 Octotel - Melkbos - Hardware Maintenance Type: Maintenance

Duration: 1 hour

Affected Components: 🐙 Octotel Fibre

Sep 22, 02:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 22, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 18, 10:49:24 GMT+0
Identified - Octotel will be performing Hardware Maintenance on the Melkbos node. Customers may experience disruptions in service..

]]> tag:status.atomic.co.za,2005:Maintenance/cmu9jfma20mh51dmrnhjhc9au 2026-09-21T22:00:00.000+00:00 2026-09-21T22:00:01.000+00:00 Octotel - Cape Gate - Route Maintenance Type: Maintenance

Duration: 5 hours

Affected Components: 🐙 Octotel Fibre

Sep 21, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 22, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 20, 08:11:57 GMT+0
Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Cape Gate Node. Customers may experience disruptions in service..

]]> tag:status.atomic.co.za,2005:Incident/cmub3t7ct105z1dmrveupet3j 2026-09-21T10:30:07.637+00:00 2026-09-21T10:30:07.637+00:00 Alert - Vumatel - Table View Type: Incident

Duration: 20 hours and 31 minutes

Affected Components: 🐰 Vumatel Fibre

Sep 21, 10:30:07 GMT+0
Investigating - We are aware of an outage on the Vumatel network. Vumatel is busy investigating..

Sep 22, 07:01:29 GMT+0
Resolved - We are continuing to work on a fix for this incident..

]]> tag:status.atomic.co.za,2005:Incident/cmu9hpf7n0lzw0wmrqlr9p44j 2026-09-20T07:23:31.957+00:00 2026-09-20T07:23:31.957+00:00 Alert - Vumatel - Oakdale Type: Incident

Duration: 1 day, 3 hours and 9 minutes

Affected Components: 🐰 Vumatel Fibre

Sep 20, 07:23:31 GMT+0
Investigating - We are aware of an outage on the Vumatel network. Vumatel is busy investigating..

Sep 21, 10:32:45 GMT+0
Resolved - We are continuing to work on a fix for this incident..

]]> tag:status.atomic.co.za,2005:Maintenance/cmu2jqtqj02fd0wpg1jnvdrca 2026-09-15T13:00:00.000+00:00 2026-09-15T10:46:16.852+00:00 Atomic - Data Center Maintenance Type: Maintenance

Duration: 4 hours

Affected Components: 🚀 Atomic Network

Sep 15, 10:46:16 GMT+0
Identified - Atomic will be preforming maintenance in the Data Center but no down time is expected. .

Sep 15, 13:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 15, 17:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Incident/cmtvm7l4k0z1s13pqjtp2wv9s 2026-09-10T11:00:00.000+00:00 2026-09-10T11:00:00.000+00:00 Alert - Atomic Network - Whatsapp Outage Type: Incident

Affected Components: 💬 Chat

Sep 10, 11:00:00 GMT+0
Investigating - Please note we are currently not able to receive incoming Whatsapp messages. Our team is investigating the cause for the outage..

]]> tag:status.atomic.co.za,2005:Incident/cmtpkchcl0i780wqwf0pan0wa 2026-09-06T07:00:00.000+00:00 2026-09-06T08:00:00.000+00:00 Alert - Octotel - CBD Type: Incident

Duration: 1 hour

Affected Components: 🐙 Octotel Fibre

Sep 6, 08:00:00 GMT+0
Resolved - This incident has been resolved..

Sep 6, 07:00:00 GMT+0
Investigating - Please note that Octotel is currently experiencing a network outage which is affecting some customers in CBD precincts. Their engineers are currently investigating. More updates to follow..

]]> tag:status.atomic.co.za,2005:Incident/cmtmxmy7i0drk1bo5vz083ulq 2026-09-04T11:30:00.190+00:00 2026-09-04T11:30:00.190+00:00 Alert - Vumatel - Kraaifontein Type: Incident

Duration: 5 days, 22 hours and 15 minutes

Affected Components: 🐰 Vumatel Fibre

Sep 4, 11:30:00 GMT+0
Investigating - We are aware of an outage on the Vumatel network. Vumatel is busy investigating..

Sep 9, 08:00:00 GMT+0
Identified - Vumatel has restarted repairs on the fibre line. Delays were caused by Vumatel needing to source more hardware for the repair..

Sep 9, 13:19:23 GMT+0
Identified - Vumatel has started splicing the fibre cables but we still do not have a current ETR for the fibre outage..

Sep 10, 09:45:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Maintenance/cmtd2bxog026g1bmosbrok5b2 2026-08-31T22:00:00.000+00:00 2026-08-28T14:44:34.253+00:00 Octotel - Sea Point - Route Maintenance Type: Maintenance

Duration: 5 hours

Affected Components: 🐙 Octotel Fibre

Aug 28, 14:44:34 GMT+0
Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Sea Point Node. Customers may experience disruptions in service..

Aug 31, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 1, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cmtd2axo001vr1bo75atmnynf 2026-08-31T22:00:00.000+00:00 2026-08-28T14:43:47.580+00:00 Octotel - Athlone - Route Maintenance Type: Maintenance

Duration: 5 hours

Affected Components: 🐙 Octotel Fibre

Aug 28, 14:43:47 GMT+0
Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Athlone Node. Customers may experience disruptions in service..

Aug 31, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 1, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Incident/cmth86ed907jy1ms29a5cv0bn 2026-08-31T16:00:00.000+00:00 2026-08-31T16:00:00.000+00:00 Alert - Atomic Network - Ticketing System Type: Incident

Duration: 1 hour

Affected Components: 📬 Email & Ticket System

Aug 31, 16:00:00 GMT+0
Monitoring - Please note that we're currently experiencing a system outage which is impacting our ticketing and email platforms. Kindly be advised that our response times will unfortunately be delayed until the problem is resolved. We sincerely apologize for the the inconvenience..

Aug 31, 16:00:01 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Aug 31, 17:00:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Maintenance/cmtbnwudp0aia0rpk3dg80bct 2026-08-28T21:45:00.000+00:00 2026-08-27T15:13:09.336+00:00 Vumatel - ALL GPON Client - Hardware Upgrade Type: Maintenance

Duration: 3 hours and 45 minutes

Affected Components: 🐰 Vumatel Fibre

Aug 27, 15:13:09 GMT+0
Identified - Vumatel will be performing a hardware upgrade on the GPON nodes. Customers may experience disruptions in service..

Aug 28, 21:45:01 GMT+0
Identified - Maintenance is now in progress.

Aug 29, 01:30:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cmt42qd9k104q0zmeyq1hsi2f 2026-08-26T22:00:00.000+00:00 2026-08-26T22:00:01.000+00:00 Octotel - Sea Point - Hardware Maintenance Type: Maintenance

Duration: 5 hours

Affected Components: 🐙 Octotel Fibre

Aug 26, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 27, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 22, 07:45:52 GMT+0
Identified - Octotel will be performing Hardware Maintenance on the Sea Point node. Customers may experience disruptions in service..

]]> tag:status.atomic.co.za,2005:Maintenance/cmsyhn8th07h81bmlu1tjxjk8 2026-08-25T20:00:00.000+00:00 2026-08-18T09:56:43.511+00:00 Vumatel - Somerset West & Stellenbosch - Scheduled Maintenance Type: Maintenance

Duration: 6 hours

Affected Components: 🐰 Vumatel Fibre

Aug 18, 09:56:43 GMT+0
Identified - Vumatel will be performing scheduled maintenance on the Somerset West & Stellenbosch node. Customers may experience disruptions in service..

Aug 25, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 26, 02:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cmt42oe0e0q1022pb2tk07492 2026-08-24T22:00:00.000+00:00 2026-08-22T07:44:19.994+00:00 Octotel - Sea Point - Hardware Maintenance Type: Maintenance

Duration: 5 hours

Affected Components: 🐙 Octotel Fibre

Aug 22, 07:44:19 GMT+0
Identified - Octotel will be performing hardware maintenance on the Sea Point node. Customers may experience disruptions in service..

Aug 24, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 25, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cmt42ri3p0zqk1ameyh0ayzlf 2026-08-24T22:00:00.000+00:00 2026-08-22T07:46:44.977+00:00 Octotel - Strand - Hardware Maintenance Type: Maintenance

Duration: 5 hours

Affected Components: 🐙 Octotel Fibre

Aug 22, 07:46:44 GMT+0
Identified - Octotel will be performing hardware maintenance on the Strand node. Customers may experience disruptions in service..

Aug 24, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 25, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cmsyn9vpy00u60yo0o6jm2fom 2026-08-22T07:00:00.000+00:00 2026-08-18T12:34:17.696+00:00 Atomic - Joburg Upstream 2 - Emergency Maintenance Type: Maintenance

Duration: 4 hours

Affected Components: 👽 NAP JHB 2

Aug 18, 12:34:17 GMT+0
Identified - Angola Cables will be performing emergency maintenance. Customers may experience disruptions in service..

Aug 22, 07:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 22, 11:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cmshbuhbq02ah0zr4f4cbtnmo 2026-08-20T20:00:00.000+00:00 2026-08-20T20:00:01.000+00:00 Vumatel - Somerset West, Macassar & Stellenbosch - Scheduled Maintenance Type: Maintenance

Duration: 6 hours and 30 minutes

Affected Components: 🐰 Vumatel Fibre

Aug 20, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 21, 02:30:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 6, 09:42:18 GMT+0
Identified - Vumatel will be performing scheduled maintenance on the Somerset West, Macassar & Stellenbosch node. Customers may experience disruptions in service..

]]> tag:status.atomic.co.za,2005:Maintenance/cmsycy4v3062i1bjwr9jmc4jn 2026-08-18T11:00:00.000+00:00 2026-08-18T07:45:13.512+00:00 Atomic - Scheduled Maintenance Type: Maintenance

Duration: 3 hours

Affected Components: 🚀 Atomic Network

Aug 18, 07:45:13 GMT+0
Identified - Atomic will be performing maintenance in the Data Center. No downtime is expected..

Aug 18, 11:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 18, 14:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cmsxb66hl01zh0kpw2z0yjbsq 2026-08-17T13:30:00.000+00:00 2026-08-20T12:00:00.000+00:00 Vumatel - Rosebank And Mowbray - Emergency Maintenace Type: Maintenance

Duration: 2 days, 22 hours and 30 minutes

Affected Components: 🐰 Vumatel Fibre

Aug 20, 12:00:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 17, 13:30:00 GMT+0
Identified - Please note that Vumatel is conducting emergency maintenance on their network infrastructure in Mowbray and Rosebank. Apologies that we were unable to notify you more in advance regarding this network maintenance. We are currently engaging with Vumatel Management regarding the notification of this impact. Customers will experience disruptions in service..

]]> tag:status.atomic.co.za,2005:Maintenance/cms8ycq440pih13pfp40r7z6q 2026-08-05T22:00:00.000+00:00 2026-07-31T13:02:25.602+00:00 Octotel - Rondebosch - Route Maintenance Type: Maintenance

Duration: 5 hours

Affected Components: 🐙 Octotel Fibre

Jul 31, 13:02:25 GMT+0
Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Rondebosch Node. Customers may experience disruptions in service..

Aug 5, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 6, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cms8ybxys0dus22pfhcqmaz5c 2026-08-03T22:00:00.000+00:00 2026-07-31T13:01:49.148+00:00 Octotel - Rondebosch - Route Maintenance Type: Maintenance

Duration: 5 hours

Affected Components: 🐙 Octotel Fibre

Jul 31, 13:01:49 GMT+0
Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Rondebosch Node. Customers may experience disruptions in service..

Aug 3, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 4, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Incident/cmsd7frki0aez0knvqz3q5oya 2026-08-03T12:27:47.275+00:00 2026-08-03T12:27:47.275+00:00 Alert - Octotel - Strand Type: Incident

Duration: 2 hours and 59 minutes

Affected Components: 🐙 Octotel Fibre

Aug 3, 12:27:47 GMT+0
Investigating - Please note that Octotel have identified an issue on their network affecting services around the Strand area. Octotel technicians are currently investigating. More updates to follow..

Aug 3, 15:27:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Incident/cms8yl4z10pyx0rpfk2rnekfi 2026-07-31T13:08:57.575+00:00 2026-07-31T13:08:57.575+00:00 Alert - Atomic Network - Internation Upstream 2 Type: Incident

Duration: 18 hours and 59 minutes

Affected Components: 🌎 IP Transit 2

Jul 31, 13:08:57 GMT+0
Investigating - We are currently experiencing degraded performance on this upstream. We are working with our provider in order to resolve this issue..

Aug 1, 08:08:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Maintenance/cms0cmhak08j31amtba3lhqzy 2026-07-29T22:00:00.000+00:00 2026-07-25T12:31:59.766+00:00 Octotel - Strand - Route Maintenance Type: Maintenance

Duration: 5 hours

Affected Components: 🐙 Octotel Fibre

Jul 25, 12:31:59 GMT+0
Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Strand Node. Customers may experience disruptions in service..

Jul 29, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 30, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cms0clmal00860qnzkbqx26cf 2026-07-29T22:00:00.000+00:00 2026-07-25T12:31:19.592+00:00 Octotel - Wellington - Route Maintenance Type: Maintenance

Duration: 5 hours

Affected Components: 🐙 Octotel Fibre

Jul 25, 12:31:19 GMT+0
Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Wellington Node. Customers may experience disruptions in service..

Jul 29, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 30, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cms0cpmni08m50zqdo41863sm 2026-07-29T20:00:00.000+00:00 2026-07-25T12:34:26.681+00:00 Vumatel - Ottery North - Equipment Replacement Type: Maintenance

Duration: 4 hours

Affected Components: 🐰 Vumatel Fibre

Jul 25, 12:34:26 GMT+0
Identified - Vumatel will be performing Equipment Replacement on the Ottery North node. Customers may experience disruptions in service..

Jul 29, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 30, 00:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cmrnl1n09004p0kpojg2kvvbp 2026-07-29T20:00:00.000+00:00 2026-07-16T14:06:43.656+00:00 Vumatel -Oranjezicht - Scheduled Maintenance Type: Maintenance

Duration: 1 hour and 30 minutes

Affected Components: 🐰 Vumatel Fibre

Jul 16, 14:06:43 GMT+0
Identified - Vumatel will be performing Scheduled Maintenance on the Oranjezicht node. Customers may experience disruptions in service..

Jul 29, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 29, 21:30:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cms0cjvzc00290kmlv6a4y4cx 2026-07-27T22:00:00.000+00:00 2026-07-25T12:29:58.849+00:00 Octotel - Rondebosch - Route Maintenance Type: Maintenance

Duration: 5 hours

Affected Components: 🐙 Octotel Fibre

Jul 25, 12:29:58 GMT+0
Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Rondebosch Node. Customers may experience disruptions in service..

Jul 27, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 28, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cms0ckoa709gk1aqdnsm74g0x 2026-07-27T22:00:00.000+00:00 2026-07-25T12:30:35.514+00:00 Octotel - Wellington - Route Maintenance Type: Maintenance

Duration: 5 hours

Affected Components: 🐙 Octotel Fibre

Jul 25, 12:30:35 GMT+0
Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Wellington Node. Customers may experience disruptions in service..

Jul 27, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 28, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.atomic.co.za,2005:Maintenance/cms33qpgf0st70rmtj9zar75e 2026-07-27T06:00:00.000+00:00 2026-07-27T15:00:00.000+00:00 Vumatel - Observatory - Infrastructure Upgrade Type: Maintenance

Duration: 9 hours

Affected Components: 🐰 Vumatel Fibre

Jul 27, 15:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 27, 06:00:00 GMT+0
Identified - Vumatel will be performing Infrastructure Upgrade on the Observatory node. Customers may experience disruptions in service..

]]> tag:status.atomic.co.za,2005:Incident/cmrytphlf077l1aruwmj1r9tp 2026-07-24T10:54:40.717+00:00 2026-07-24T10:54:40.717+00:00 Alert - Octotel - CBD Type: Incident

Duration: 7 hours and 5 minutes

Affected Components: 🐙 Octotel Fibre

Jul 24, 10:54:40 GMT+0
Investigating - We are aware of an outage on the Octotel network. Octotel is busy investigating..

Jul 24, 18:00:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Incident/cmryphty906r20zrux5tkh7ew 2026-07-24T08:56:44.987+00:00 2026-07-24T08:56:44.987+00:00 Alert - Openserve - Helderberg Type: Incident

Duration: 6 hours and 3 minutes

Affected Components: 🦎 Openserve Fibre

Jul 24, 08:56:44 GMT+0
Investigating - We are aware of an outage on the Openserve network. Openserve is busy investigating..

Jul 24, 15:00:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Incident/cmrt9jk6b068o0rqwi4iuy2yf 2026-07-20T13:31:20.961+00:00 2026-08-10T13:31:00.000+00:00 Alert - Atomic Network - Peak Time Congestion Type: Incident

Duration: 21 days

Affected Components: 🌍 IP Transit 1

Aug 10, 13:31:00 GMT+0
Resolved - This incident has been resolved..

Jul 20, 13:31:20 GMT+0
Monitoring - We are aware of the issues causing disruption during peak times. Our upstream provider is currently working on increasing capacity but we currently do not have an ETR. We apologies for the inconvenience this has caused..

]]> tag:status.atomic.co.za,2005:Incident/cmrta8aay0ak20ro0082k22ge 2026-07-20T11:00:00.000+00:00 2026-07-31T13:05:59.660+00:00 Alert - Atomic Network - Joburg Upstream 2 Type: Incident

Duration: 11 days, 2 hours and 6 minutes

Affected Components: 👽 NAP JHB 2

Jul 31, 13:05:59 GMT+0
Resolved - This incident has been resolved..

Jul 20, 11:00:00 GMT+0
Identified - We are aware of the outage affecting one of our Joburg upstream. Our provider is currently aware of the issue and are working to resolve it. .

]]> tag:status.atomic.co.za,2005:Incident/cmq4vxznk01fqqod1uz6g7tg5 2026-06-08T07:24:28.915+00:00 2026-06-08T07:24:28.915+00:00 Alert - Octotel - Rondebosch Type: Incident

Duration: 11 hours and 36 minutes

Affected Components: 🐙 Octotel Fibre

Jun 8, 07:24:28 GMT+0
Identified - We are aware of an outage on the Octotel network. Octotel is busy investigating..

Jun 8, 19:00:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Incident/cmpp7uvxt00xjqh8yrb78rjps 2026-05-28T07:00:24.913+00:00 2026-05-28T12:20:15.206+00:00 Alert - Octotel - Cape Gate Type: Incident

Duration: 5 hours and 20 minutes

Affected Components: 🐙 Octotel Fibre

May 28, 12:20:15 GMT+0
Resolved - This incident has been resolved..

May 28, 07:00:24 GMT+0
Investigating - We are aware of an outage on the Octotel network. Octotel is busy investigating..

]]> tag:status.atomic.co.za,2005:Incident/cmpnubm131hw8qkou22xajrqs 2026-05-27T09:07:00.108+00:00 2026-05-27T09:07:00.108+00:00 Alert - Atomic Network - International Upstream 2 Type: Incident

Duration: 2 hours and 26 minutes

Affected Components: 🌎 IP Transit 2

May 27, 09:07:00 GMT+0
Identified - We have noticed elevated latency to certain destinations. .

May 27, 09:33:42 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

May 27, 11:33:15 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Incident/cmpgj45xt00cxpamk3o4jvf8g 2026-05-22T06:18:53.852+00:00 2026-05-22T06:18:53.852+00:00 Alert - Openserve - Welgemoed Type: Incident

Duration: 3 hours and 46 minutes

Affected Components: 🦎 Openserve Fibre

May 22, 06:18:53 GMT+0
Investigating - Please note that we are aware of an outage on Openserve's network in Welgemoed and surrounding areas. We're following up with our Openserve Management team this morning for more information. .

May 22, 10:04:58 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Incident/cmpf6kibg00dnqwjjudr4pjok 2026-05-21T07:39:54.912+00:00 2026-05-21T14:40:00.000+00:00 Alert - Octotel - Strand Type: Incident

Duration: 7 hours

Affected Components: 🐙 Octotel Fibre

May 21, 14:40:00 GMT+0
Resolved - This incident has been resolved..

May 21, 07:39:54 GMT+0
Investigating - We are aware of an outage on the Octotel network. Octotel is busy investigating..

]]> tag:status.atomic.co.za,2005:Incident/cmpcqf7vk00s1p9r4ajmqjmlt 2026-05-19T12:30:00.000+00:00 2026-05-19T14:00:56.707+00:00 Alert - Atomic Network - International Upstream 2 High latency Type: Incident

Duration: 23 hours and 30 minutes

Affected Components: 🌎 IP Transit 2

May 19, 14:00:56 GMT+0
Identified - We are aware of an increase International latency on the Atomic network. We are busy investigating..

May 19, 12:30:00 GMT+0
Identified - We are aware of an increase International latency on the Atomic network. We are busy investigating..

May 20, 12:00:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Incident/cmp89zor706xtp9mnc3a9q3r7 2026-05-16T11:41:19.063+00:00 2026-05-17T07:35:23.493+00:00 Alert - Frogfoot - Milnerton Type: Incident

Duration: 19 hours and 54 minutes

Affected Components: 🐸 Frogfoot Fibre

May 17, 07:35:23 GMT+0
Resolved - This incident has been resolved..

May 16, 11:41:19 GMT+0
Investigating - We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating..

]]> tag:status.atomic.co.za,2005:Incident/cmp45p5e00038p0ujzuk0x47l 2026-05-13T14:30:04.172+00:00 2026-05-13T14:30:04.172+00:00 Alert - Atomic Network - International Upstream 1 Type: Incident

Duration: 4 days and 20 hours

Affected Components: 🌍 IP Transit 1

May 13, 14:30:04 GMT+0
Investigating - We have are currently seeing higher latency and packet loss on our primary upstream and have decided to shut it down until resolved. All international traffic will now be routed through our secondary upstream..

May 13, 14:31:12 GMT+0
Monitoring - We have are currently seeing higher latency and packet loss on our primary upstream and have decided to shut it down until resolved. All international traffic will now be routed through our secondary upstream..

May 18, 10:30:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Incident/cmowy6n82072wuq6asskmou7r 2026-05-08T13:25:19.711+00:00 2026-05-08T17:45:00.000+00:00 Alert - Octotel - Blouberg Type: Incident

Duration: 4 hours and 20 minutes

Affected Components: 🐙 Octotel Fibre

May 8, 17:45:00 GMT+0
Resolved - This incident has been resolved..

May 8, 13:25:19 GMT+0
Investigating - Please note that we are aware of an outage on Octotel's fibre network. Customers in the Milnerton and Parklands areas connected to the Blouberg node may experience disruptions in service. Octotel technicians are currently investigating. More updates to follow. .

]]> tag:status.atomic.co.za,2005:Incident/cmosqhv6j007owmg9ohcc5u1n 2026-05-05T14:39:01.801+00:00 2026-05-05T14:39:01.801+00:00 Alert - Frogfoot - CBD Type: Incident

Duration: 2 hours and 6 minutes

Affected Components: 🐸 Frogfoot Fibre

May 5, 14:39:01 GMT+0
Identified - We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating..

May 5, 16:45:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.atomic.co.za,2005:Incident/cmosbtde806458viwrj4n6q5w 2026-05-05T07:48:04.520+00:00 2026-05-05T08:00:00.000+00:00 Alert - Atomic Network - International Upstream 1 & 2 Type: Incident

Duration: 12 minutes

Affected Components: 🌎 IP Transit 2, 🌍 IP Transit 1

May 5, 08:00:00 GMT+0
Resolved - This incident has been resolved..

May 5, 07:48:04 GMT+0
Investigating - We are aware of an outage on the Atomic network. We are busy investigating..

May 5, 07:57:58 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

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