Atomic Network Status - Incident history https://status.atomic.co.za Atomic Network Tue, 29 Sep 2026 22:00:00 +0000 Octotel - Rondebosch - Planned Maintenance Type: Maintenance Affected Components: 🐙 Octotel Fibre Sep 28, 06:34:30 GMT+0 - Identified - Please note that Octotel will be performing scheduled maintenance on the Rondebosch node. Customers may experience disruptions in service. Type: Maintenance

Affected Components:

<p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>06:34:30</var> GMT+0</small><br><strong>Identified</strong> - Please note that Octotel will be performing scheduled maintenance on the Rondebosch node. Customers may experience disruptions in service..</p> ]]> Tue, 29 Sep 2026 22:00:00 +0000 https://status.atomic.co.za/maintenance/cmukvh4lq000l1bl9li06ethb https://status.atomic.co.za/maintenance/cmukvh4lq000l1bl9li06ethb Octotel - Cape Gate - Route Maintenance Type: Maintenance Affected Components: 🐙 Octotel Fibre Sep 28, 06:36:43 GMT+0 - Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Cape Gate node. Customers may experience disruptions in service. Type: Maintenance

Affected Components:

<p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>06:36:43</var> GMT+0</small><br><strong>Identified</strong> - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Cape Gate node. Customers may experience disruptions in service..</p> ]]> Tue, 29 Sep 2026 22:00:00 +0000 https://status.atomic.co.za/maintenance/cmukvjz0j09lh0xmxfy2fsw2t https://status.atomic.co.za/maintenance/cmukvjz0j09lh0xmxfy2fsw2t Alert - Octotel - Cape Gate Type: Incident Duration: 6 hours and 21 minutes Affected Components: 🐙 Octotel Fibre Sep 29, 08:55:32 GMT+0 - Investigating - Octotel are observing an issue affecting certain customers on our Cape Gate node. Octotel is busy investigating. Sep 29, 12:13:47 GMT+0 - Identified - Octotel engineers have commenced with the fibre repairs to restore connectivity to those affected customers. ETR for complete restoration: 5 Hours. Sep 29, 15:16:30 GMT+0 - Resolved - Octotel engineers have completed the fibre repairs works. Please reboot your ONT and router if your connection is still offline. Type: Incident

Duration: 6 hours and 21 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>08:55:32</var> GMT+0</small><br><strong>Investigating</strong> - Octotel are observing an issue affecting certain customers on our Cape Gate node. Octotel is busy investigating..</p> <p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>12:13:47</var> GMT+0</small><br><strong>Identified</strong> - Octotel engineers have commenced with the fibre repairs to restore connectivity to those affected customers. ETR for complete restoration: 5 Hours..</p> <p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>15:16:30</var> GMT+0</small><br><strong>Resolved</strong> - Octotel engineers have completed the fibre repairs works. Please reboot your ONT and router if your connection is still offline..</p> ]]> Tue, 29 Sep 2026 08:55:32 +0000 https://status.atomic.co.za/incident/cmumfycj300461mo41zxo9unv https://status.atomic.co.za/incident/cmumfycj300461mo41zxo9unv Alert - Octotel - Strand Type: Incident Duration: 10 hours and 16 minutes Affected Components: 🐙 Octotel Fibre Sep 29, 05:00:00 GMT+0 - Investigating - We are aware of an outage on the Octotel network. Octotel has a team on-site busy investigating. Sep 29, 08:37:10 GMT+0 - Identified - Octotel engineers have commenced with the fibre repairs to restore connectivity to those affected customers. ETR for complete restoration: 7 Hours. Sep 29, 15:15:40 GMT+0 - Resolved - Octotel engineers have completed the fibre repairs works. Please reboot your ONT and router if your connection is still offline. Type: Incident

Duration: 10 hours and 16 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an outage on the Octotel network. Octotel has a team on-site busy investigating..</p> <p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>08:37:10</var> GMT+0</small><br><strong>Identified</strong> - Octotel engineers have commenced with the fibre repairs to restore connectivity to those affected customers. ETR for complete restoration: 7 Hours..</p> <p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>15:15:40</var> GMT+0</small><br><strong>Resolved</strong> - Octotel engineers have completed the fibre repairs works. Please reboot your ONT and router if your connection is still offline..</p> ]]> Tue, 29 Sep 2026 05:00:00 +0000 https://status.atomic.co.za/incident/cmumd6swv02890wmo3s29cbch https://status.atomic.co.za/incident/cmumd6swv02890wmo3s29cbch Octotel - Melkbos - Hardware Maintenance Type: Maintenance Duration: 1 hour Affected Components: 🐙 Octotel Fibre Sep 22, 02:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 22, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Sep 18, 10:49:24 GMT+0 - Identified - Octotel will be performing Hardware Maintenance on the Melkbos node. Customers may experience disruptions in service. Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>02:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Sep <var data-var='date'> 18</var>, <var data-var='time'>10:49:24</var> GMT+0</small><br><strong>Identified</strong> - Octotel will be performing Hardware Maintenance on the Melkbos node. Customers may experience disruptions in service..</p> ]]> Tue, 22 Sep 2026 02:00:00 +0000 https://status.atomic.co.za/maintenance/cmu6u6eds0dad13pcx8ihnalt https://status.atomic.co.za/maintenance/cmu6u6eds0dad13pcx8ihnalt Octotel - Cape Gate - Route Maintenance Type: Maintenance Duration: 5 hours Affected Components: 🐙 Octotel Fibre Sep 21, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 22, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Sep 20, 08:11:57 GMT+0 - Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Cape Gate Node. Customers may experience disruptions in service. Type: Maintenance

Duration: 5 hours

Affected Components:

<p><small>Sep <var data-var='date'> 21</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Sep <var data-var='date'> 20</var>, <var data-var='time'>08:11:57</var> GMT+0</small><br><strong>Identified</strong> - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Cape Gate Node. Customers may experience disruptions in service..</p> ]]> Mon, 21 Sep 2026 22:00:00 +0000 https://status.atomic.co.za/maintenance/cmu9jfma20mh51dmrnhjhc9au https://status.atomic.co.za/maintenance/cmu9jfma20mh51dmrnhjhc9au Alert - Vumatel - Table View Type: Incident Duration: 20 hours and 31 minutes Affected Components: 🐰 Vumatel Fibre Sep 21, 10:30:07 GMT+0 - Investigating - We are aware of an outage on the Vumatel network. Vumatel is busy investigating. Sep 22, 07:01:29 GMT+0 - Resolved - We are continuing to work on a fix for this incident. Type: Incident

Duration: 20 hours and 31 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 21</var>, <var data-var='time'>10:30:07</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an outage on the Vumatel network. Vumatel is busy investigating..</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>07:01:29</var> GMT+0</small><br><strong>Resolved</strong> - We are continuing to work on a fix for this incident..</p> ]]> Mon, 21 Sep 2026 10:30:07 +0000 https://status.atomic.co.za/incident/cmub3t7ct105z1dmrveupet3j https://status.atomic.co.za/incident/cmub3t7ct105z1dmrveupet3j Alert - Vumatel - Oakdale Type: Incident Duration: 1 day, 3 hours and 9 minutes Affected Components: 🐰 Vumatel Fibre Sep 20, 07:23:31 GMT+0 - Investigating - We are aware of an outage on the Vumatel network. Vumatel is busy investigating. Sep 21, 10:32:45 GMT+0 - Resolved - We are continuing to work on a fix for this incident. Type: Incident

Duration: 1 day, 3 hours and 9 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 20</var>, <var data-var='time'>07:23:31</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an outage on the Vumatel network. Vumatel is busy investigating..</p> <p><small>Sep <var data-var='date'> 21</var>, <var data-var='time'>10:32:45</var> GMT+0</small><br><strong>Resolved</strong> - We are continuing to work on a fix for this incident..</p> ]]> Sun, 20 Sep 2026 07:23:31 +0000 https://status.atomic.co.za/incident/cmu9hpf7n0lzw0wmrqlr9p44j https://status.atomic.co.za/incident/cmu9hpf7n0lzw0wmrqlr9p44j Atomic - Data Center Maintenance Type: Maintenance Duration: 4 hours Affected Components: 🚀 Atomic Network Sep 15, 10:46:16 GMT+0 - Identified - Atomic will be preforming maintenance in the Data Center but no down time is expected. Sep 15, 13:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 15, 17:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Sep <var data-var='date'> 15</var>, <var data-var='time'>10:46:16</var> GMT+0</small><br><strong>Identified</strong> - Atomic will be preforming maintenance in the Data Center but no down time is expected. .</p> <p><small>Sep <var data-var='date'> 15</var>, <var data-var='time'>13:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 15</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 15 Sep 2026 13:00:00 +0000 https://status.atomic.co.za/maintenance/cmu2jqtqj02fd0wpg1jnvdrca https://status.atomic.co.za/maintenance/cmu2jqtqj02fd0wpg1jnvdrca Alert - Atomic Network - Whatsapp Outage Type: Incident Affected Components: 💬 Chat Sep 10, 11:00:00 GMT+0 - Investigating - Please note we are currently not able to receive incoming Whatsapp messages. Our team is investigating the cause for the outage. Type: Incident

Affected Components:

<p><small>Sep <var data-var='date'> 10</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Investigating</strong> - Please note we are currently not able to receive incoming Whatsapp messages. Our team is investigating the cause for the outage..</p> ]]> Thu, 10 Sep 2026 11:00:00 +0000 https://status.atomic.co.za/incident/cmtvm7l4k0z1s13pqjtp2wv9s https://status.atomic.co.za/incident/cmtvm7l4k0z1s13pqjtp2wv9s Alert - Octotel - CBD Type: Incident Duration: 1 hour Affected Components: 🐙 Octotel Fibre Sep 6, 08:00:00 GMT+0 - Resolved - This incident has been resolved. Sep 6, 07:00:00 GMT+0 - Investigating - Please note that Octotel is currently experiencing a network outage which is affecting some customers in CBD precincts. Their engineers are currently investigating. More updates to follow. Type: Incident

Duration: 1 hour

Affected Components:

<p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Investigating</strong> - Please note that Octotel is currently experiencing a network outage which is affecting some customers in CBD precincts. Their engineers are currently investigating. More updates to follow..</p> ]]> Sun, 6 Sep 2026 07:00:00 +0000 https://status.atomic.co.za/incident/cmtpkchcl0i780wqwf0pan0wa https://status.atomic.co.za/incident/cmtpkchcl0i780wqwf0pan0wa Alert - Vumatel - Kraaifontein Type: Incident Duration: 5 days, 22 hours and 15 minutes Affected Components: 🐰 Vumatel Fibre Sep 4, 11:30:00 GMT+0 - Investigating - We are aware of an outage on the Vumatel network. Vumatel is busy investigating. Sep 9, 08:00:00 GMT+0 - Identified - Vumatel has restarted repairs on the fibre line. Delays were caused by Vumatel needing to source more hardware for the repair. Sep 9, 13:19:23 GMT+0 - Identified - Vumatel has started splicing the fibre cables but we still do not have a current ETR for the fibre outage. Sep 10, 09:45:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 5 days, 22 hours and 15 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>11:30:00</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an outage on the Vumatel network. Vumatel is busy investigating..</p> <p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Identified</strong> - Vumatel has restarted repairs on the fibre line. Delays were caused by Vumatel needing to source more hardware for the repair..</p> <p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>13:19:23</var> GMT+0</small><br><strong>Identified</strong> - Vumatel has started splicing the fibre cables but we still do not have a current ETR for the fibre outage..</p> <p><small>Sep <var data-var='date'> 10</var>, <var data-var='time'>09:45:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 4 Sep 2026 11:30:00 +0000 https://status.atomic.co.za/incident/cmtmxmy7i0drk1bo5vz083ulq https://status.atomic.co.za/incident/cmtmxmy7i0drk1bo5vz083ulq Octotel - Sea Point - Route Maintenance Type: Maintenance Duration: 5 hours Affected Components: 🐙 Octotel Fibre Aug 28, 14:44:34 GMT+0 - Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Sea Point Node. Customers may experience disruptions in service. Aug 31, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 1, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 5 hours

Affected Components:

<p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>14:44:34</var> GMT+0</small><br><strong>Identified</strong> - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Sea Point Node. Customers may experience disruptions in service..</p> <p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 31 Aug 2026 22:00:00 +0000 https://status.atomic.co.za/maintenance/cmtd2bxog026g1bmosbrok5b2 https://status.atomic.co.za/maintenance/cmtd2bxog026g1bmosbrok5b2 Octotel - Athlone - Route Maintenance Type: Maintenance Duration: 5 hours Affected Components: 🐙 Octotel Fibre Aug 28, 14:43:47 GMT+0 - Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Athlone Node. Customers may experience disruptions in service. Aug 31, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 1, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 5 hours

Affected Components:

<p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>14:43:47</var> GMT+0</small><br><strong>Identified</strong> - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Athlone Node. Customers may experience disruptions in service..</p> <p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 31 Aug 2026 22:00:00 +0000 https://status.atomic.co.za/maintenance/cmtd2axo001vr1bo75atmnynf https://status.atomic.co.za/maintenance/cmtd2axo001vr1bo75atmnynf Alert - Atomic Network - Ticketing System Type: Incident Duration: 1 hour Affected Components: 📬 Email & Ticket System Aug 31, 16:00:00 GMT+0 - Monitoring - Please note that we're currently experiencing a system outage which is impacting our ticketing and email platforms. Kindly be advised that our response times will unfortunately be delayed until the problem is resolved. We sincerely apologize for the the inconvenience. Aug 31, 16:00:01 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Aug 31, 17:00:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour

Affected Components:

<p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Monitoring</strong> - Please note that we're currently experiencing a system outage which is impacting our ticketing and email platforms. Kindly be advised that our response times will unfortunately be delayed until the problem is resolved. We sincerely apologize for the the inconvenience..</p> <p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>16:00:01</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 31 Aug 2026 16:00:00 +0000 https://status.atomic.co.za/incident/cmth86ed907jy1ms29a5cv0bn https://status.atomic.co.za/incident/cmth86ed907jy1ms29a5cv0bn Vumatel - ALL GPON Client - Hardware Upgrade Type: Maintenance Duration: 3 hours and 45 minutes Affected Components: 🐰 Vumatel Fibre Aug 27, 15:13:09 GMT+0 - Identified - Vumatel will be performing a hardware upgrade on the GPON nodes. Customers may experience disruptions in service. Aug 28, 21:45:01 GMT+0 - Identified - Maintenance is now in progress Aug 29, 01:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 3 hours and 45 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>15:13:09</var> GMT+0</small><br><strong>Identified</strong> - Vumatel will be performing a hardware upgrade on the GPON nodes. Customers may experience disruptions in service..</p> <p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>21:45:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 29</var>, <var data-var='time'>01:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Fri, 28 Aug 2026 21:45:00 +0000 https://status.atomic.co.za/maintenance/cmtbnwudp0aia0rpk3dg80bct https://status.atomic.co.za/maintenance/cmtbnwudp0aia0rpk3dg80bct Octotel - Sea Point - Hardware Maintenance Type: Maintenance Duration: 5 hours Affected Components: 🐙 Octotel Fibre Aug 26, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 27, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Aug 22, 07:45:52 GMT+0 - Identified - Octotel will be performing Hardware Maintenance on the Sea Point node. Customers may experience disruptions in service. Type: Maintenance

Duration: 5 hours

Affected Components:

<p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>07:45:52</var> GMT+0</small><br><strong>Identified</strong> - Octotel will be performing Hardware Maintenance on the Sea Point node. Customers may experience disruptions in service..</p> ]]> Wed, 26 Aug 2026 22:00:00 +0000 https://status.atomic.co.za/maintenance/cmt42qd9k104q0zmeyq1hsi2f https://status.atomic.co.za/maintenance/cmt42qd9k104q0zmeyq1hsi2f Vumatel - Somerset West & Stellenbosch - Scheduled Maintenance Type: Maintenance Duration: 6 hours Affected Components: 🐰 Vumatel Fibre Aug 18, 09:56:43 GMT+0 - Identified - Vumatel will be performing scheduled maintenance on the Somerset West & Stellenbosch node. Customers may experience disruptions in service. Aug 25, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 26, 02:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Aug <var data-var='date'> 18</var>, <var data-var='time'>09:56:43</var> GMT+0</small><br><strong>Identified</strong> - Vumatel will be performing scheduled maintenance on the Somerset West & Stellenbosch node. Customers may experience disruptions in service..</p> <p><small>Aug <var data-var='date'> 25</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 25 Aug 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmsyhn8th07h81bmlu1tjxjk8 https://status.atomic.co.za/maintenance/cmsyhn8th07h81bmlu1tjxjk8 Octotel - Sea Point - Hardware Maintenance Type: Maintenance Duration: 5 hours Affected Components: 🐙 Octotel Fibre Aug 22, 07:44:19 GMT+0 - Identified - Octotel will be performing hardware maintenance on the Sea Point node. Customers may experience disruptions in service. Aug 24, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 25, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 5 hours

Affected Components:

<p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>07:44:19</var> GMT+0</small><br><strong>Identified</strong> - Octotel will be performing hardware maintenance on the Sea Point node. Customers may experience disruptions in service..</p> <p><small>Aug <var data-var='date'> 24</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 25</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 24 Aug 2026 22:00:00 +0000 https://status.atomic.co.za/maintenance/cmt42oe0e0q1022pb2tk07492 https://status.atomic.co.za/maintenance/cmt42oe0e0q1022pb2tk07492 Octotel - Strand - Hardware Maintenance Type: Maintenance Duration: 5 hours Affected Components: 🐙 Octotel Fibre Aug 22, 07:46:44 GMT+0 - Identified - Octotel will be performing hardware maintenance on the Strand node. Customers may experience disruptions in service. Aug 24, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 25, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 5 hours

Affected Components:

<p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>07:46:44</var> GMT+0</small><br><strong>Identified</strong> - Octotel will be performing hardware maintenance on the Strand node. Customers may experience disruptions in service..</p> <p><small>Aug <var data-var='date'> 24</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 25</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 24 Aug 2026 22:00:00 +0000 https://status.atomic.co.za/maintenance/cmt42ri3p0zqk1ameyh0ayzlf https://status.atomic.co.za/maintenance/cmt42ri3p0zqk1ameyh0ayzlf Atomic - Joburg Upstream 2 - Emergency Maintenance Type: Maintenance Duration: 4 hours Affected Components: 👽 NAP JHB 2 Aug 18, 12:34:17 GMT+0 - Identified - Angola Cables will be performing emergency maintenance. Customers may experience disruptions in service. Aug 22, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 22, 11:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Aug <var data-var='date'> 18</var>, <var data-var='time'>12:34:17</var> GMT+0</small><br><strong>Identified</strong> - Angola Cables will be performing emergency maintenance. Customers may experience disruptions in service..</p> <p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 22 Aug 2026 07:00:00 +0000 https://status.atomic.co.za/maintenance/cmsyn9vpy00u60yo0o6jm2fom https://status.atomic.co.za/maintenance/cmsyn9vpy00u60yo0o6jm2fom Vumatel - Somerset West, Macassar & Stellenbosch - Scheduled Maintenance Type: Maintenance Duration: 6 hours and 30 minutes Affected Components: 🐰 Vumatel Fibre Aug 20, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 21, 02:30:00 GMT+0 - Completed - Maintenance has completed successfully Aug 6, 09:42:18 GMT+0 - Identified - Vumatel will be performing scheduled maintenance on the Somerset West, Macassar & Stellenbosch node. Customers may experience disruptions in service. Type: Maintenance

Duration: 6 hours and 30 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 20</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>02:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>09:42:18</var> GMT+0</small><br><strong>Identified</strong> - Vumatel will be performing scheduled maintenance on the Somerset West, Macassar & Stellenbosch node. Customers may experience disruptions in service..</p> ]]> Thu, 20 Aug 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmshbuhbq02ah0zr4f4cbtnmo https://status.atomic.co.za/maintenance/cmshbuhbq02ah0zr4f4cbtnmo Atomic - Scheduled Maintenance Type: Maintenance Duration: 3 hours Affected Components: 🚀 Atomic Network Aug 18, 07:45:13 GMT+0 - Identified - Atomic will be performing maintenance in the Data Center. No downtime is expected. Aug 18, 11:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 18, 14:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 3 hours

Affected Components:

<p><small>Aug <var data-var='date'> 18</var>, <var data-var='time'>07:45:13</var> GMT+0</small><br><strong>Identified</strong> - Atomic will be performing maintenance in the Data Center. No downtime is expected..</p> <p><small>Aug <var data-var='date'> 18</var>, <var data-var='time'>11:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 18</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 18 Aug 2026 11:00:00 +0000 https://status.atomic.co.za/maintenance/cmsycy4v3062i1bjwr9jmc4jn https://status.atomic.co.za/maintenance/cmsycy4v3062i1bjwr9jmc4jn Vumatel - Rosebank And Mowbray - Emergency Maintenace Type: Maintenance Duration: 2 days, 22 hours and 30 minutes Affected Components: 🐰 Vumatel Fibre Aug 20, 12:00:00 GMT+0 - Completed - Maintenance has completed successfully Aug 17, 13:30:00 GMT+0 - Identified - Please note that Vumatel is conducting emergency maintenance on their network infrastructure in Mowbray and Rosebank. Apologies that we were unable to notify you more in advance regarding this network maintenance. We are currently engaging with Vumatel Management regarding the notification of this impact. Customers will experience disruptions in service. Type: Maintenance

Duration: 2 days, 22 hours and 30 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 20</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Aug <var data-var='date'> 17</var>, <var data-var='time'>13:30:00</var> GMT+0</small><br><strong>Identified</strong> - Please note that Vumatel is conducting emergency maintenance on their network infrastructure in Mowbray and Rosebank. Apologies that we were unable to notify you more in advance regarding this network maintenance. We are currently engaging with Vumatel Management regarding the notification of this impact. Customers will experience disruptions in service..</p> ]]> Mon, 17 Aug 2026 13:30:00 +0000 https://status.atomic.co.za/maintenance/cmsxb66hl01zh0kpw2z0yjbsq https://status.atomic.co.za/maintenance/cmsxb66hl01zh0kpw2z0yjbsq Octotel - Rondebosch - Route Maintenance Type: Maintenance Duration: 5 hours Affected Components: 🐙 Octotel Fibre Jul 31, 13:02:25 GMT+0 - Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Rondebosch Node. Customers may experience disruptions in service. Aug 5, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 6, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 5 hours

Affected Components:

<p><small>Jul <var data-var='date'> 31</var>, <var data-var='time'>13:02:25</var> GMT+0</small><br><strong>Identified</strong> - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Rondebosch Node. Customers may experience disruptions in service..</p> <p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 5 Aug 2026 22:00:00 +0000 https://status.atomic.co.za/maintenance/cms8ycq440pih13pfp40r7z6q https://status.atomic.co.za/maintenance/cms8ycq440pih13pfp40r7z6q Octotel - Rondebosch - Route Maintenance Type: Maintenance Duration: 5 hours Affected Components: 🐙 Octotel Fibre Jul 31, 13:01:49 GMT+0 - Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Rondebosch Node. Customers may experience disruptions in service. Aug 3, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 4, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 5 hours

Affected Components:

<p><small>Jul <var data-var='date'> 31</var>, <var data-var='time'>13:01:49</var> GMT+0</small><br><strong>Identified</strong> - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Rondebosch Node. Customers may experience disruptions in service..</p> <p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 4</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 3 Aug 2026 22:00:00 +0000 https://status.atomic.co.za/maintenance/cms8ybxys0dus22pfhcqmaz5c https://status.atomic.co.za/maintenance/cms8ybxys0dus22pfhcqmaz5c Alert - Octotel - Strand Type: Incident Duration: 2 hours and 59 minutes Affected Components: 🐙 Octotel Fibre Aug 3, 12:27:47 GMT+0 - Investigating - Please note that Octotel have identified an issue on their network affecting services around the Strand area. Octotel technicians are currently investigating. More updates to follow. Aug 3, 15:27:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 59 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>12:27:47</var> GMT+0</small><br><strong>Investigating</strong> - Please note that Octotel have identified an issue on their network affecting services around the Strand area. Octotel technicians are currently investigating. More updates to follow..</p> <p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>15:27:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 3 Aug 2026 12:27:47 +0000 https://status.atomic.co.za/incident/cmsd7frki0aez0knvqz3q5oya https://status.atomic.co.za/incident/cmsd7frki0aez0knvqz3q5oya Alert - Atomic Network - Internation Upstream 2 Type: Incident Duration: 18 hours and 59 minutes Affected Components: 🌎 IP Transit 2 Jul 31, 13:08:57 GMT+0 - Investigating - We are currently experiencing degraded performance on this upstream. We are working with our provider in order to resolve this issue. Aug 1, 08:08:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 18 hours and 59 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 31</var>, <var data-var='time'>13:08:57</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing degraded performance on this upstream. We are working with our provider in order to resolve this issue..</p> <p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>08:08:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 31 Jul 2026 13:08:57 +0000 https://status.atomic.co.za/incident/cms8yl4z10pyx0rpfk2rnekfi https://status.atomic.co.za/incident/cms8yl4z10pyx0rpfk2rnekfi Octotel - Strand - Route Maintenance Type: Maintenance Duration: 5 hours Affected Components: 🐙 Octotel Fibre Jul 25, 12:31:59 GMT+0 - Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Strand Node. Customers may experience disruptions in service. Jul 29, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 30, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 5 hours

Affected Components:

<p><small>Jul <var data-var='date'> 25</var>, <var data-var='time'>12:31:59</var> GMT+0</small><br><strong>Identified</strong> - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Strand Node. Customers may experience disruptions in service..</p> <p><small>Jul <var data-var='date'> 29</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 30</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 29 Jul 2026 22:00:00 +0000 https://status.atomic.co.za/maintenance/cms0cmhak08j31amtba3lhqzy https://status.atomic.co.za/maintenance/cms0cmhak08j31amtba3lhqzy Octotel - Wellington - Route Maintenance Type: Maintenance Duration: 5 hours Affected Components: 🐙 Octotel Fibre Jul 25, 12:31:19 GMT+0 - Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Wellington Node. Customers may experience disruptions in service. Jul 29, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 30, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 5 hours

Affected Components:

<p><small>Jul <var data-var='date'> 25</var>, <var data-var='time'>12:31:19</var> GMT+0</small><br><strong>Identified</strong> - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Wellington Node. Customers may experience disruptions in service..</p> <p><small>Jul <var data-var='date'> 29</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 30</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 29 Jul 2026 22:00:00 +0000 https://status.atomic.co.za/maintenance/cms0clmal00860qnzkbqx26cf https://status.atomic.co.za/maintenance/cms0clmal00860qnzkbqx26cf Vumatel - Ottery North - Equipment Replacement Type: Maintenance Duration: 4 hours Affected Components: 🐰 Vumatel Fibre Jul 25, 12:34:26 GMT+0 - Identified - Vumatel will be performing Equipment Replacement on the Ottery North node. Customers may experience disruptions in service. Jul 29, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 30, 00:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Jul <var data-var='date'> 25</var>, <var data-var='time'>12:34:26</var> GMT+0</small><br><strong>Identified</strong> - Vumatel will be performing Equipment Replacement on the Ottery North node. Customers may experience disruptions in service..</p> <p><small>Jul <var data-var='date'> 29</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 30</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 29 Jul 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cms0cpmni08m50zqdo41863sm https://status.atomic.co.za/maintenance/cms0cpmni08m50zqdo41863sm Vumatel -Oranjezicht - Scheduled Maintenance Type: Maintenance Duration: 1 hour and 30 minutes Affected Components: 🐰 Vumatel Fibre Jul 16, 14:06:43 GMT+0 - Identified - Vumatel will be performing Scheduled Maintenance on the Oranjezicht node. Customers may experience disruptions in service. Jul 29, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 29, 21:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour and 30 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>14:06:43</var> GMT+0</small><br><strong>Identified</strong> - Vumatel will be performing Scheduled Maintenance on the Oranjezicht node. Customers may experience disruptions in service..</p> <p><small>Jul <var data-var='date'> 29</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 29</var>, <var data-var='time'>21:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 29 Jul 2026 20:00:00 +0000 https://status.atomic.co.za/maintenance/cmrnl1n09004p0kpojg2kvvbp https://status.atomic.co.za/maintenance/cmrnl1n09004p0kpojg2kvvbp Octotel - Rondebosch - Route Maintenance Type: Maintenance Duration: 5 hours Affected Components: 🐙 Octotel Fibre Jul 25, 12:29:58 GMT+0 - Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Rondebosch Node. Customers may experience disruptions in service. Jul 27, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 28, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 5 hours

Affected Components:

<p><small>Jul <var data-var='date'> 25</var>, <var data-var='time'>12:29:58</var> GMT+0</small><br><strong>Identified</strong> - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Rondebosch Node. Customers may experience disruptions in service..</p> <p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 28</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 27 Jul 2026 22:00:00 +0000 https://status.atomic.co.za/maintenance/cms0cjvzc00290kmlv6a4y4cx https://status.atomic.co.za/maintenance/cms0cjvzc00290kmlv6a4y4cx Octotel - Wellington - Route Maintenance Type: Maintenance Duration: 5 hours Affected Components: 🐙 Octotel Fibre Jul 25, 12:30:35 GMT+0 - Identified - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Wellington Node. Customers may experience disruptions in service. Jul 27, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 28, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 5 hours

Affected Components:

<p><small>Jul <var data-var='date'> 25</var>, <var data-var='time'>12:30:35</var> GMT+0</small><br><strong>Identified</strong> - Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Wellington Node. Customers may experience disruptions in service..</p> <p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 28</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 27 Jul 2026 22:00:00 +0000 https://status.atomic.co.za/maintenance/cms0ckoa709gk1aqdnsm74g0x https://status.atomic.co.za/maintenance/cms0ckoa709gk1aqdnsm74g0x Vumatel - Observatory - Infrastructure Upgrade Type: Maintenance Duration: 9 hours Affected Components: 🐰 Vumatel Fibre Jul 27, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully Jul 27, 06:00:00 GMT+0 - Identified - Vumatel will be performing Infrastructure Upgrade on the Observatory node. Customers may experience disruptions in service. Type: Maintenance

Duration: 9 hours

Affected Components:

<p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Vumatel will be performing Infrastructure Upgrade on the Observatory node. Customers may experience disruptions in service..</p> ]]> Mon, 27 Jul 2026 06:00:00 +0000 https://status.atomic.co.za/maintenance/cms33qpgf0st70rmtj9zar75e https://status.atomic.co.za/maintenance/cms33qpgf0st70rmtj9zar75e Alert - Octotel - CBD Type: Incident Duration: 7 hours and 5 minutes Affected Components: 🐙 Octotel Fibre Jul 24, 10:54:40 GMT+0 - Investigating - We are aware of an outage on the Octotel network. Octotel is busy investigating. Jul 24, 18:00:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 7 hours and 5 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 24</var>, <var data-var='time'>10:54:40</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an outage on the Octotel network. Octotel is busy investigating..</p> <p><small>Jul <var data-var='date'> 24</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 24 Jul 2026 10:54:40 +0000 https://status.atomic.co.za/incident/cmrytphlf077l1aruwmj1r9tp https://status.atomic.co.za/incident/cmrytphlf077l1aruwmj1r9tp Alert - Openserve - Helderberg Type: Incident Duration: 6 hours and 3 minutes Affected Components: 🦎 Openserve Fibre Jul 24, 08:56:44 GMT+0 - Investigating - We are aware of an outage on the Openserve network. Openserve is busy investigating. Jul 24, 15:00:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 6 hours and 3 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 24</var>, <var data-var='time'>08:56:44</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an outage on the Openserve network. Openserve is busy investigating..</p> <p><small>Jul <var data-var='date'> 24</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 24 Jul 2026 08:56:44 +0000 https://status.atomic.co.za/incident/cmryphty906r20zrux5tkh7ew https://status.atomic.co.za/incident/cmryphty906r20zrux5tkh7ew Alert - Atomic Network - Peak Time Congestion Type: Incident Duration: 21 days Affected Components: 🌍 IP Transit 1 Aug 10, 13:31:00 GMT+0 - Resolved - This incident has been resolved. Jul 20, 13:31:20 GMT+0 - Monitoring - We are aware of the issues causing disruption during peak times. Our upstream provider is currently working on increasing capacity but we currently do not have an ETR. We apologies for the inconvenience this has caused. Type: Incident

Duration: 21 days

Affected Components:

<p><small>Aug <var data-var='date'> 10</var>, <var data-var='time'>13:31:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jul <var data-var='date'> 20</var>, <var data-var='time'>13:31:20</var> GMT+0</small><br><strong>Monitoring</strong> - We are aware of the issues causing disruption during peak times. Our upstream provider is currently working on increasing capacity but we currently do not have an ETR. We apologies for the inconvenience this has caused..</p> ]]> Mon, 20 Jul 2026 13:31:20 +0000 https://status.atomic.co.za/incident/cmrt9jk6b068o0rqwi4iuy2yf https://status.atomic.co.za/incident/cmrt9jk6b068o0rqwi4iuy2yf Alert - Atomic Network - Joburg Upstream 2 Type: Incident Duration: 11 days, 2 hours and 6 minutes Affected Components: 👽 NAP JHB 2 Jul 31, 13:05:59 GMT+0 - Resolved - This incident has been resolved. Jul 20, 11:00:00 GMT+0 - Identified - We are aware of the outage affecting one of our Joburg upstream. Our provider is currently aware of the issue and are working to resolve it. Type: Incident

Duration: 11 days, 2 hours and 6 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 31</var>, <var data-var='time'>13:05:59</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jul <var data-var='date'> 20</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are aware of the outage affecting one of our Joburg upstream. Our provider is currently aware of the issue and are working to resolve it. .</p> ]]> Mon, 20 Jul 2026 11:00:00 +0000 https://status.atomic.co.za/incident/cmrta8aay0ak20ro0082k22ge https://status.atomic.co.za/incident/cmrta8aay0ak20ro0082k22ge Alert - Octotel - Rondebosch Type: Incident Duration: 11 hours and 36 minutes Affected Components: 🐙 Octotel Fibre Jun 8, 07:24:28 GMT+0 - Identified - We are aware of an outage on the Octotel network. Octotel is busy investigating. Jun 8, 19:00:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 11 hours and 36 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>07:24:28</var> GMT+0</small><br><strong>Identified</strong> - We are aware of an outage on the Octotel network. Octotel is busy investigating..</p> <p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 8 Jun 2026 07:24:28 +0000 https://status.atomic.co.za/incident/cmq4vxznk01fqqod1uz6g7tg5 https://status.atomic.co.za/incident/cmq4vxznk01fqqod1uz6g7tg5 Alert - Octotel - Cape Gate Type: Incident Duration: 5 hours and 20 minutes Affected Components: 🐙 Octotel Fibre May 28, 12:20:15 GMT+0 - Resolved - This incident has been resolved. May 28, 07:00:24 GMT+0 - Investigating - We are aware of an outage on the Octotel network. Octotel is busy investigating. Type: Incident

Duration: 5 hours and 20 minutes

Affected Components:

<p><small>May <var data-var='date'> 28</var>, <var data-var='time'>12:20:15</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>May <var data-var='date'> 28</var>, <var data-var='time'>07:00:24</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an outage on the Octotel network. Octotel is busy investigating..</p> ]]> Thu, 28 May 2026 07:00:24 +0000 https://status.atomic.co.za/incident/cmpp7uvxt00xjqh8yrb78rjps https://status.atomic.co.za/incident/cmpp7uvxt00xjqh8yrb78rjps Alert - Atomic Network - International Upstream 2 Type: Incident Duration: 2 hours and 26 minutes Affected Components: 🌎 IP Transit 2 May 27, 09:07:00 GMT+0 - Identified - We have noticed elevated latency to certain destinations. May 27, 09:33:42 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. May 27, 11:33:15 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 26 minutes

Affected Components:

<p><small>May <var data-var='date'> 27</var>, <var data-var='time'>09:07:00</var> GMT+0</small><br><strong>Identified</strong> - We have noticed elevated latency to certain destinations. .</p> <p><small>May <var data-var='date'> 27</var>, <var data-var='time'>09:33:42</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>May <var data-var='date'> 27</var>, <var data-var='time'>11:33:15</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 27 May 2026 09:07:00 +0000 https://status.atomic.co.za/incident/cmpnubm131hw8qkou22xajrqs https://status.atomic.co.za/incident/cmpnubm131hw8qkou22xajrqs Alert - Openserve - Welgemoed Type: Incident Duration: 3 hours and 46 minutes Affected Components: 🦎 Openserve Fibre May 22, 06:18:53 GMT+0 - Investigating - Please note that we are aware of an outage on Openserve's network in Welgemoed and surrounding areas. We're following up with our Openserve Management team this morning for more information. May 22, 10:04:58 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 hours and 46 minutes

Affected Components:

<p><small>May <var data-var='date'> 22</var>, <var data-var='time'>06:18:53</var> GMT+0</small><br><strong>Investigating</strong> - Please note that we are aware of an outage on Openserve's network in Welgemoed and surrounding areas. We're following up with our Openserve Management team this morning for more information. .</p> <p><small>May <var data-var='date'> 22</var>, <var data-var='time'>10:04:58</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 22 May 2026 06:18:53 +0000 https://status.atomic.co.za/incident/cmpgj45xt00cxpamk3o4jvf8g https://status.atomic.co.za/incident/cmpgj45xt00cxpamk3o4jvf8g Alert - Octotel - Strand Type: Incident Duration: 7 hours Affected Components: 🐙 Octotel Fibre May 21, 14:40:00 GMT+0 - Resolved - This incident has been resolved. May 21, 07:39:54 GMT+0 - Investigating - We are aware of an outage on the Octotel network. Octotel is busy investigating. Type: Incident

Duration: 7 hours

Affected Components:

<p><small>May <var data-var='date'> 21</var>, <var data-var='time'>14:40:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>07:39:54</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an outage on the Octotel network. Octotel is busy investigating..</p> ]]> Thu, 21 May 2026 07:39:54 +0000 https://status.atomic.co.za/incident/cmpf6kibg00dnqwjjudr4pjok https://status.atomic.co.za/incident/cmpf6kibg00dnqwjjudr4pjok Alert - Atomic Network - International Upstream 2 High latency Type: Incident Duration: 23 hours and 30 minutes Affected Components: 🌎 IP Transit 2 May 19, 14:00:56 GMT+0 - Identified - We are aware of an increase International latency on the Atomic network. We are busy investigating. May 19, 12:30:00 GMT+0 - Identified - We are aware of an increase International latency on the Atomic network. We are busy investigating. May 20, 12:00:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 23 hours and 30 minutes

Affected Components:

<p><small>May <var data-var='date'> 19</var>, <var data-var='time'>14:00:56</var> GMT+0</small><br><strong>Identified</strong> - We are aware of an increase International latency on the Atomic network. We are busy investigating..</p> <p><small>May <var data-var='date'> 19</var>, <var data-var='time'>12:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are aware of an increase International latency on the Atomic network. We are busy investigating..</p> <p><small>May <var data-var='date'> 20</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 19 May 2026 12:30:00 +0000 https://status.atomic.co.za/incident/cmpcqf7vk00s1p9r4ajmqjmlt https://status.atomic.co.za/incident/cmpcqf7vk00s1p9r4ajmqjmlt Alert - Frogfoot - Milnerton Type: Incident Duration: 19 hours and 54 minutes Affected Components: 🐸 Frogfoot Fibre May 17, 07:35:23 GMT+0 - Resolved - This incident has been resolved. May 16, 11:41:19 GMT+0 - Investigating - We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating. Type: Incident

Duration: 19 hours and 54 minutes

Affected Components:

<p><small>May <var data-var='date'> 17</var>, <var data-var='time'>07:35:23</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>May <var data-var='date'> 16</var>, <var data-var='time'>11:41:19</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating..</p> ]]> Sat, 16 May 2026 11:41:19 +0000 https://status.atomic.co.za/incident/cmp89zor706xtp9mnc3a9q3r7 https://status.atomic.co.za/incident/cmp89zor706xtp9mnc3a9q3r7 Alert - Atomic Network - International Upstream 1 Type: Incident Duration: 4 days and 20 hours Affected Components: 🌍 IP Transit 1 May 13, 14:30:04 GMT+0 - Investigating - We have are currently seeing higher latency and packet loss on our primary upstream and have decided to shut it down until resolved. All international traffic will now be routed through our secondary upstream. May 13, 14:31:12 GMT+0 - Monitoring - We have are currently seeing higher latency and packet loss on our primary upstream and have decided to shut it down until resolved. All international traffic will now be routed through our secondary upstream. May 18, 10:30:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 4 days and 20 hours

Affected Components:

<p><small>May <var data-var='date'> 13</var>, <var data-var='time'>14:30:04</var> GMT+0</small><br><strong>Investigating</strong> - We have are currently seeing higher latency and packet loss on our primary upstream and have decided to shut it down until resolved. All international traffic will now be routed through our secondary upstream..</p> <p><small>May <var data-var='date'> 13</var>, <var data-var='time'>14:31:12</var> GMT+0</small><br><strong>Monitoring</strong> - We have are currently seeing higher latency and packet loss on our primary upstream and have decided to shut it down until resolved. All international traffic will now be routed through our secondary upstream..</p> <p><small>May <var data-var='date'> 18</var>, <var data-var='time'>10:30:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 13 May 2026 14:30:04 +0000 https://status.atomic.co.za/incident/cmp45p5e00038p0ujzuk0x47l https://status.atomic.co.za/incident/cmp45p5e00038p0ujzuk0x47l Alert - Octotel - Blouberg Type: Incident Duration: 4 hours and 20 minutes Affected Components: 🐙 Octotel Fibre May 8, 17:45:00 GMT+0 - Resolved - This incident has been resolved. May 8, 13:25:19 GMT+0 - Investigating - Please note that we are aware of an outage on Octotel's fibre network. Customers in the Milnerton and Parklands areas connected to the Blouberg node may experience disruptions in service. Octotel technicians are currently investigating. More updates to follow. Type: Incident

Duration: 4 hours and 20 minutes

Affected Components:

<p><small>May <var data-var='date'> 8</var>, <var data-var='time'>17:45:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>May <var data-var='date'> 8</var>, <var data-var='time'>13:25:19</var> GMT+0</small><br><strong>Investigating</strong> - Please note that we are aware of an outage on Octotel's fibre network. Customers in the Milnerton and Parklands areas connected to the Blouberg node may experience disruptions in service. Octotel technicians are currently investigating. More updates to follow. .</p> ]]> Fri, 8 May 2026 13:25:19 +0000 https://status.atomic.co.za/incident/cmowy6n82072wuq6asskmou7r https://status.atomic.co.za/incident/cmowy6n82072wuq6asskmou7r Alert - Frogfoot - CBD Type: Incident Duration: 2 hours and 6 minutes Affected Components: 🐸 Frogfoot Fibre May 5, 14:39:01 GMT+0 - Identified - We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating. May 5, 16:45:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 6 minutes

Affected Components:

<p><small>May <var data-var='date'> 5</var>, <var data-var='time'>14:39:01</var> GMT+0</small><br><strong>Identified</strong> - We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating..</p> <p><small>May <var data-var='date'> 5</var>, <var data-var='time'>16:45:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 5 May 2026 14:39:01 +0000 https://status.atomic.co.za/incident/cmosqhv6j007owmg9ohcc5u1n https://status.atomic.co.za/incident/cmosqhv6j007owmg9ohcc5u1n Alert - Atomic Network - International Upstream 1 & 2 Type: Incident Duration: 12 minutes Affected Components: 🌎 IP Transit 2, 🌍 IP Transit 1 May 5, 08:00:00 GMT+0 - Resolved - This incident has been resolved. May 5, 07:48:04 GMT+0 - Investigating - We are aware of an outage on the Atomic network. We are busy investigating. May 5, 07:57:58 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 12 minutes

Affected Components: ,

<p><small>May <var data-var='date'> 5</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>May <var data-var='date'> 5</var>, <var data-var='time'>07:48:04</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of an outage on the Atomic network. We are busy investigating..</p> <p><small>May <var data-var='date'> 5</var>, <var data-var='time'>07:57:58</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Tue, 5 May 2026 07:48:04 +0000 https://status.atomic.co.za/incident/cmosbtde806458viwrj4n6q5w https://status.atomic.co.za/incident/cmosbtde806458viwrj4n6q5w