Atomic Network - Notice history

We are aware of a partial outage affecting customers on Vumatel Active Ethernet network. We are investigating.

We are investigating reports of degraded connectivity for international services and services out of NAP Johannesburg, our network team is investigating.

We are aware of an outage on the Octotel network. Octotel is busy investigating.

Please note that Octotel issued a network notice at 09:06 this morning advising that they are picking up degraded services across multiple precincts. The fibre provider is currently investigating, and more feedback will be provided when received. Currently affected areas are; Southern Suburbs, West Coast, Atlantic Seaboard, Northern Suburbs, Cape Town Central, Overberg, Helderberg and Cape Winelands.

We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating.

We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating. The following areas are affected Sunnydale, Wynberg, Noordhoek, Fish Hoek and Blouberg

We have received reports of an outage on the Frogfoot network affecting multiple areas. Frogfoot is busy investigating.

We are aware of an outage on the Openserve network. There appears to have been a large fibre cable break, or cable theft. Openserve is currently investigating, and has kindly requested that we be patient as they work toward resolve. Further updates to follow.

We are aware of ongoing high latency in peak times in the Sunningdale area. We have a support ticket open with Frogfoot.

We are aware of an outage on the Frogfoot network. Frogfoot is working to resolve the problem.

We are aware of intermittent outages affecting customers connected to Octotel's Green Point node. Octotel are aware of the issue and are investigating.

The WACS and ACE undersea cables that provide international capacity via the West Coast are offline. International transit capacity will route over other cable systems, which could result in higher latency and slower speeds for international services due to congestion.

We are receiving reports of Octotel customers around Cape Town CBD, Sea Point, and some other areas as being offline. We are currently investigating and will provide an update as soon as possible.