Atomic Network - Notice history

We are aware of slow speed reports on the Frogfoot network. Frogfoot is busy investigating.

If you notice slow speeds today, your line could be saturated with big Apple downloads.

Please note that our phone systems are currently down. Please direct any enquiries to us via email (support@atomic.co.za), WhatsApp / Telegram (021 300 5046), or web chat until services are restored. Apologies for the inconvenience caused.

We are aware of an outage on the Frogfoot network affecting links in Gordons Bay East. Frogfoot is busy investigating.

We are aware of an outage on the Frogfoot network affecting customers in Gordons Bay. Frogfoot is busy investigating.

Please be advised that we are are aware of the ongoing Frogfoot network outage affecting links in and around the greater Cape Town area. Frogfoot are currently working on the fix. Apologies we cannot provide an ETA on resolve at this time.

Please note that we are aware of an outage on Openserve's fibre network around the Constantia area. We are currently following up with the FNO for more information and an ETA on resolve. More updates to follow.

We are aware of degraded services affecting customers in Constantia on the Frogfoot network. Frogfoot is busy investigating.

Please note that Octotel is currently experiencing an outage around Muizenberg. The fibre provider is aware of the impact and their teams are currently investigating. More updates to follow.

Please note that we have received reports from a few Octotel customers in Greenpoint that are still down after last night's maintenance. We're currently following up with their Support team for urgent feedback. More updates to follow.

Please note that we're receiving reports from Openserve customers with no connectivity from all around the city. Our network team are busy investigating the problem. More updates to follow.

A number of customers on the Vumatel network have experienced their service being terminated by Vumatel due to portal errors. Please alert us if your service goes down and we will work with Vuma to get your service back up as soon as possible.

We are aware of an outage on the Frogfoot network affecting Greenway Rise, Die Wingerd and Helena Heights. Frogfoot is busy investigating.

We are aware of an outage on the Frogfoot network affecting customers in Kirstenhof, Bergvliet, Tokai and Diep River. Frogfoot is busy investigating.