Atomic Network - Notice history

Fibre Network Status: 🐙 Octotel, 🐸 Frogfoot (updates on X), and 🐰 Vumatel

💬 Chat experiencing partial outage

🐙 Octotel Fibre - Operational

99% - uptime
Nov 2025 · 98.88%Dec · 98.41%Jan 2026 · 98.84%

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Nov 2025
Dec 2025
Jan 2026

🐸 Frogfoot Fibre - Operational

99% - uptime
Nov 2025 · 98.55%Dec · 98.87%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

🐰 Vumatel Fibre - Operational

100% - uptime
Nov 2025 · 99.50%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

🦎 Openserve Fibre - Operational

100% - uptime
Nov 2025 · 98.84%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

🚀 Atomic Network - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Notice history

View current status

Jan 2026

Alert - Octotel - Northern Suburbs
ResolvedPartial outage6 hours
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    We are aware of an outage on the Octotel network. Octotel is busy investigating.

Alert - Octotel - Strand
ResolvedPartial outage6 hours 6 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    Please note that we are aware of degraded Octotel services around the Strand area. Octotel technicians are currently working on problem at the node. Apologies that we cannot provide an ETA on resolve at this time. More updates to follow.

Alert - Octotel - Kensington
ResolvedPartial outage22 hours 44 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    We are aware of an outage on the Octotel network affecting customers in Kensington. Octotel is busy investigating.

Dec 2025

Multiple Fibre Networks
Resolved25 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    We are investigating an issue affecting customers on multiple FNOs.

Alert - Octotel - Strand
ResolvedPartial outage8 hours 4 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    Please note that Octotel have identified service impact to some customers in the Strand area. Their technicians are currently investigating. More updates to follow.

Alert - Frogfoot - Simon's Town
ResolvedPartial outage6 hours 23 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    We are aware of a partial outage on the Frogfoot network in Simon's Town. Frogfoot is busy investigating.

Alert - Frogfoot - Strand
ResolvedPartial outage17 hours 54 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating.

Alert - Octotel - Blouberg / Melkbos / CBD / Kensington
ResolvedPartial outage26 hours 18 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Update
    UTC
    Update

    Octotel technicians continue to work diligently in efforts to restore services damaged by civil works. Kindly note services remain at risk while technicians work on permanent repairs. ETR: ~4 hours

  • Update
    UTC
    Update

    Please note that Octotel technicians have worked through the night to conduct fibre repairs. Most services have been restored, however some customers around Salt River and Woodstock still remain down. The techs are currently working on repairs and splicing multiple links to restore all services. Current ETR is +-6 hours.

  • Update
    UTC
    Update

    Please note that we are receiving reports of additional Octotel services impacted around Salt River and the City Bowl.

  • Investigating
    UTC
    Investigating

    Please note that we are aware of an outage on the Octotel's network which is affecting links around the Blouberg and Melkbos precincts. Octotel's technicians are busy investigating. More updates to follow.

Nov 2025

Alert - Openserve - Franschhoek
ResolvedPartial outage22 hours 20 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    Please note that we are aware of an outage on Openserve's network in the Franschhoek area. Openserve technicians are currently investigating. More updates to follow.

Alert - Frogfoot - Strand
ResolvedPartial outage23 hours 10 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    Please note that we are aware of an outage on Frogfoot's network in the Strand area. Frogfoot technicians are currently investigating. More updates to follow.

Alert - Frogfoot - Partial Outage - Golden Acre
ResolvedPartial outage11 hours 30 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    We are aware of an outage on the Frogfoot network. Frogfoot is busy investigating.

Alert - Openserve - Atlantic Seaboard
ResolvedPartial outage5 hours 23 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    Please note that we are aware of an outage on Openserve's network. We're currently following up with Openserve regarding the current status and estimated time of resolve. More updates to follow.

Degraded Performance - Octotel - Strand & Eden District
ResolvedPartial outage16 hours 25 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    We are aware of an outage on the Octotel network. Octotel is busy investigating.

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