Atomic Network - Notice history

Fibre Network Status: 🐙 Octotel, 🐸 Frogfoot (updates on X), and 🐰 Vumatel

💬 Chat experiencing partial outage

🐙 Octotel Fibre - Operational

98.62% uptime
Nov 2023 · 96.03%Dec · 100.0%Jan 2024 · 99.80%

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Nov 2023
Dec 2023
Jan 2024

🐸 Frogfoot Fibre - Operational

99.75% uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 99.25%

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Nov 2023
Dec 2023
Jan 2024

🐰 Vumatel Fibre - Operational

99.15% uptime
Nov 2023 · 97.96%Dec · 99.73%Jan 2024 · 99.76%

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Nov 2023
Dec 2023
Jan 2024

🦎 Openserve Fibre - Operational

97.81% uptime
Nov 2023 · 93.37%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

🚀 Atomic Network - Operational

100.0% uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024
Partial outage

💬 Chat - Partial outage

100.0% uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

📞 Phones - Operational

100.0% uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

🧭 Website - Operational

100.0% uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

📬 Email & Ticket System - Operational

100.0% uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Notice history

View current status

Jan 2024

JAN31
Atomic - Routing Change - Vumatel and Frogfoot
CompletedMaintenance1 hour
  • Planned
    31 January 2024 at 10:30 PMUTC
    Planned
    31 January 2024 at 10:30 PMUTC

    Atomic will be making a routing change affecting Vumatel and Frogfoot customers on Thursday morning between 00:30 and 01:30. Expect 10 minutes of downtime.

JAN31
Octotel - Lakeside - Maintenance
CompletedMaintenance7 hours
  • Planned
    31 January 2024 at 9:00 PMUTC
    Planned
    31 January 2024 at 9:00 PMUTC

    Octotel will be performing maintenance on the Lakeside node. Customers may experience disruptions in service.

Alert - Octotel - Ruyterwacht
ResolvedPartial outage4 hours 52 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    We are aware of an outage on the Octotel network. Octotel is busy investigating.

JAN30
Octotel - Ruyterwacht - Maintenance
CompletedMaintenance5 hours
  • Planned
    30 January 2024 at 10:00 PMUTC
    Planned
    30 January 2024 at 10:00 PMUTC

    Octotel will be performing maintenance on the Ruyterwacht node. Customers may experience disruptions in service.

JAN29
Atomic - Vumatel Upgrades
CompletedMaintenance6 hours
  • Planned
    29 January 2024 at 10:30 PMUTC
    Planned
    29 January 2024 at 10:30 PMUTC

    Atomic will be doing a major upgrade to the equipment terminating Vumatel services on Tuesday morning from 00h30 to 06h30. Vumatel GPON and AE customers can expect intermittent downtime in the maintenance window. Duration 6 hours.

Dec 2023

Alert - Vumatel - Cape Town CBD
ResolvedPartial outage6 hours 43 minutes
  • Update
    UTC
    Update

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    We are aware of an outage on the Vumatel network affecting the Cape Town City Center. Vumatel is busy investigating.

Nov 2023

Alert - Youtube and Google services
Resolved401 hours 2 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    We are aware of poor speeds and buffering with Youtube services. Google is working to upgrade their local infrastructure. No ETA for resolution.

Alert - Octotel - Ruyterwacht
ResolvedPartial outage46 hours 54 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    We are aware of an outage on the Octotel network. Octotel is busy investigating.

Alert - Openserve - Multiple Areas
ResolvedPartial outage148 hours 21 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    We are aware of outages on the Openserve network. Loadshedding related. Openserve are in the process of upgrading their backup power systems.

Alert - Octotel - Strand
ResolvedPartial outage52 minutes
  • Resolved
    UTC
    Resolved

    Stand is back online.

  • Investigating
    UTC
    Investigating

    We are aware of an outage on the Octotel network. Octotel is busy investigating.

NOV14
Frogfoot - Parklands - Node Upgrade
CompletedMaintenance8 hours
  • Planned
    14 November 2023 at 9:00 PMUTC
    Planned
    14 November 2023 at 9:00 PMUTC

    Parklands node upgrade.

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Nov 2023 to Jan 2024

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