Atomic Network - Notice history

Fibre Network Status: 🐙 Octotel, 🐸 Frogfoot (updates on X), and 🐰 Vumatel

💬 Chat experiencing partial outage

🐙 Octotel Fibre - Operational

99.71% uptime
Aug 2026 · 99.61%Sep · 99.53%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

🐸 Frogfoot Fibre - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

🐰 Vumatel Fibre - Operational

97.91% uptime
Aug 2026 · 100.0%Sep · 93.66%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

🦎 Openserve Fibre - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

🚀 Atomic Network - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026
Partial outage

💬 Chat - Partial outage

85.92% uptime
Aug 2026 · 100.0%Sep · 79.46%Oct · 78.54%

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Aug 2026
Sep 2026
Oct 2026

📞 Phones - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

🧭 Website - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

📬 Email & Ticket System - Operational

99.99% uptime
Aug 2026 · 99.96%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

Notice history

View current status

Oct 2026

OCT19
Octotel - CBD - Backhaul Maintenance
CompletedMaintenance5 hours
  • Completed
    20 October 2026 at 3:00 AMUTC
    Completed
    20 October 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    19 October 2026 at 10:00 PMUTC
    In progress
    19 October 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • Planned
    15 October 2026 at 10:43 AMUTC
    Planned
    15 October 2026 at 10:43 AMUTC

    Octotel will be performing backhaul maintenance on the CBD node. Customers may experience disruptions in service.

OCT13
Octotel - Rondebosch - Scheduled Maintenance
CompletedMaintenance5 hours
  • Completed
    14 October 2026 at 3:00 AMUTC
    Completed
    14 October 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    13 October 2026 at 10:00 PMUTC
    In progress
    13 October 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • Planned
    12 October 2026 at 8:47 AMUTC
    Planned
    12 October 2026 at 8:47 AMUTC

    Octotel will be performing scheduled maintenance on the Rondebosch node. Customers may experience disruptions in service.

OCT13
Octotel - Mutual Heights - Backhaul Maintenance
CompletedMaintenance5 hours
  • Completed
    14 October 2026 at 3:00 AMUTC
    Completed
    14 October 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    13 October 2026 at 10:00 PMUTC
    In progress
    13 October 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • Planned
    12 October 2026 at 8:50 AMUTC
    Planned
    12 October 2026 at 8:50 AMUTC

    Octotel will be performing backhaul maintenance on the Mutual Heights node. Customers may experience disruptions in service.

OCT12
Octotel - Mutual Heights - Backhaul Maintenance
CompletedMaintenance5 hours
  • Completed
    13 October 2026 at 3:00 AMUTC
    Completed
    13 October 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    12 October 2026 at 10:00 PMUTC
    In progress
    12 October 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • Planned
    12 October 2026 at 8:49 AMUTC
    Planned
    12 October 2026 at 8:49 AMUTC

    Octotel will be performing backhaul maintenance on the Mutual Heights node. Customers may experience disruptions in service.

OCT8
Frogfoot - Cape Town - Equipment Decommission
CompletedMaintenance7 hours
  • Completed
    08 October 2026 at 3:00 PMUTC
    Completed
    08 October 2026 at 3:00 PMUTC
    Maintenance has completed successfully
  • In progress
    08 October 2026 at 8:00 AMUTC
    In progress
    08 October 2026 at 8:00 AMUTC
    Maintenance is now in progress
  • Planned
    02 October 2026 at 10:43 AMUTC
    Planned
    02 October 2026 at 10:43 AMUTC

    Frogfoot will be decommissioning equipment. Customers may experience disruptions in service.

Sep 2026

SEP29
Octotel - Rondebosch - Planned Maintenance
CompletedMaintenance5 hours
  • Completed
    30 September 2026 at 3:00 AMUTC
    Completed
    30 September 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    29 September 2026 at 10:00 PMUTC
    In progress
    29 September 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • Planned
    28 September 2026 at 6:34 AMUTC
    Planned
    28 September 2026 at 6:34 AMUTC

    Please note that Octotel will be performing scheduled maintenance on the Rondebosch node. Customers may experience disruptions in service.

SEP29
Octotel - Cape Gate - Route Maintenance
CompletedMaintenance5 hours
  • Completed
    30 September 2026 at 3:00 AMUTC
    Completed
    30 September 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    29 September 2026 at 10:00 PMUTC
    In progress
    29 September 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • Planned
    28 September 2026 at 6:36 AMUTC
    Planned
    28 September 2026 at 6:36 AMUTC

    Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Cape Gate node. Customers may experience disruptions in service.

Alert - Octotel - Cape Gate
ResolvedPartial outage6 hours 20 minutes
  • Resolved
    UTC
    Resolved

    Octotel engineers have completed the fibre repairs works.
    Please reboot your ONT and router if your connection is still offline.

  • Identified
    UTC
    Identified

    Octotel engineers have commenced with the fibre repairs to restore connectivity to those affected customers.

    ETR for complete restoration: 5 Hours.

  • Investigating
    UTC
    Investigating

    Octotel are observing an issue affecting certain customers on our Cape Gate node. Octotel is busy investigating.

Alert - Octotel - Strand
ResolvedPartial outage10 hours 15 minutes
  • Resolved
    UTC
    Resolved

    Octotel engineers have completed the fibre repairs works.
    Please reboot your ONT and router if your connection is still offline.

  • Identified
    UTC
    Identified

    Octotel engineers have commenced with the fibre repairs to restore connectivity to those affected customers.

    ETR for complete restoration: 7 Hours.

  • Investigating
    UTC
    Investigating

    We are aware of an outage on the Octotel network. Octotel has a team on-site busy investigating.

SEP22
Octotel - Melkbos - Hardware Maintenance
CompletedMaintenance1 hour
  • Completed
    22 September 2026 at 3:00 AMUTC
    Completed
    22 September 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    22 September 2026 at 2:00 AMUTC
    In progress
    22 September 2026 at 2:00 AMUTC
    Maintenance is now in progress
  • Planned
    18 September 2026 at 10:49 AMUTC
    Planned
    18 September 2026 at 10:49 AMUTC

    Octotel will be performing Hardware Maintenance on the Melkbos node. Customers may experience disruptions in service.

Aug 2026

AUG31
Octotel - Sea Point - Route Maintenance
CompletedMaintenance5 hours
  • Completed
    01 September 2026 at 3:00 AMUTC
    Completed
    01 September 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    31 August 2026 at 10:00 PMUTC
    In progress
    31 August 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • Planned
    28 August 2026 at 2:44 PMUTC
    Planned
    28 August 2026 at 2:44 PMUTC

    Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Sea Point Node. Customers may experience disruptions in service.

AUG31
Octotel - Athlone - Route Maintenance
CompletedMaintenance5 hours
  • Completed
    01 September 2026 at 3:00 AMUTC
    Completed
    01 September 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    31 August 2026 at 10:00 PMUTC
    In progress
    31 August 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • Planned
    28 August 2026 at 2:43 PMUTC
    Planned
    28 August 2026 at 2:43 PMUTC

    Please note that Octotel technicians will be conducting scheduled maintenance on their infrastructure which will affect the Athlone Node. Customers may experience disruptions in service.

Alert - Atomic Network - Ticketing System
ResolvedMajor outage1 hour
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    We implemented a fix and are currently monitoring the result.

  • Monitoring
    UTC
    Monitoring

    Please note that we're currently experiencing a system outage which is impacting our ticketing and email platforms.
    Kindly be advised that our response times will unfortunately be delayed until the problem is resolved.
    We sincerely apologize for the the inconvenience.

AUG28
Vumatel - ALL GPON Client - Hardware Upgrade
CompletedMaintenance3 hours 45 minutes
  • Completed
    29 August 2026 at 1:30 AMUTC
    Completed
    29 August 2026 at 1:30 AMUTC
    Maintenance has completed successfully
  • In progress
    28 August 2026 at 9:45 PMUTC
    In progress
    28 August 2026 at 9:45 PMUTC
    Maintenance is now in progress
  • Planned
    27 August 2026 at 3:13 PMUTC
    Planned
    27 August 2026 at 3:13 PMUTC

    Vumatel will be performing a hardware upgrade on the GPON nodes. Customers may experience disruptions in service.

AUG26
Octotel - Sea Point - Hardware Maintenance
CompletedMaintenance5 hours
  • Completed
    27 August 2026 at 3:00 AMUTC
    Completed
    27 August 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    26 August 2026 at 10:00 PMUTC
    In progress
    26 August 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • Planned
    22 August 2026 at 7:45 AMUTC
    Planned
    22 August 2026 at 7:45 AMUTC

    Octotel will be performing Hardware Maintenance on the Sea Point node. Customers may experience disruptions in service.

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