Atomic Network - Alert - Octotel - Strand โ€“ Incident details

Fibre Network Status: ๐Ÿ™ Octotel, ๐Ÿธ Frogfoot (updates on X), and ๐Ÿฐ Vumatel

๐Ÿ’ฌ Chat experiencing partial outage

Alert - Octotel - Strand

Resolved
Partial outage
Started 8 days agoLasted 10 hours 15 minutes

Affected

๐Ÿ™ Octotel Fibre

Partial outage from 5:00 AM to 8:55 AM, Operational from 8:55 AM to 3:15 PM

Updates
  • Resolved
    UTC
    Resolved

    Octotel engineers have completed the fibre repairs works.
    Please reboot your ONT and router if your connection is still offline.

  • Identified
    UTC
    Identified

    Octotel engineers have commenced with the fibre repairs to restore connectivity to those affected customers.

    ETR for complete restoration: 7 Hours.

  • Investigating
    UTC
    Investigating

    We are aware of an outage on the Octotel network. Octotel has a team on-site busy investigating.